I have an existing wordpress site managed through godaddy and bought domain through godaddy too. As I am premium, I want to move it across. Is there a tutorial on this, I am new. I asked support but their answer said something about pointing the server and I don't even know what that means! Thank you. Do I cancel with them first or set something up here first. Very confused.

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hostelgirl Premium
Really confused now. I can't take a chance on this cause if idon't do it right and I lose all my web site it would take me forever to fix as my friend helped me as she is great with wordpress. I am not. Which is is then?
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upsgirl Premium
Marion...follow Marion's advice! You can do this! If you have any questions, there's Live Chat or Support.
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Kathy331 Premium
I would get back in contact with support and ask for step by step help and explain that you didn't understand the last set of instructions. Also make sure you explain that you want to move an existing website here, not just a domain name..
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hostelgirl Premium
So I contact support, give them my website address and tell them to save my stuff and give them my passwords? Which bit first?
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hostelgirl Premium
OK guys thanks for help so far. This is an existing site which is functioning as a regular site - has all my info on it. I use it for my existing business so am proceeding with caution here. So does that mean i save it and give the passwords to WA? If so, how do I save it? Is it not already saved? Do i just contact support and give them the site address and passwords?
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upsgirl Premium
You don't have to do anything mentioned. Everything is saved. Keep going!
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Prestones Premium
Hi Julie,

Apologies for what follows - it gets a bit technical. I'd really suggest you see if Support will log into your existing account at GoDaddy and make the transfer for you.

I you have to do it yourself (or you want to) ...

Go to your cPanel at GoDaddy and click on File Manager. I'm assuming here that you have only one site hosted on that account at GoDaddy. Click on public_html in the left side of the File Manager, then click "Select All" in the menu just above the file listing on the right side.

All the files and folders should be highlighted. Right click in that highlighted area, and select Compress. In the popup window that appears, select Zip Archive, give it a name you'll remember, and click on Compress Files. When it's finished compressing, scroll down and select that compressed file. Now click on Download in the menu for the file manager, and save it to your desktop. All you've done is backup your site - nothing has changed on the existing website.

I do this monthly for all my sites, because occasionally I screw something up badly. When I do, I literally delete everything on the site (using cPanel or ftp), and replace everything from the most recent backup.

Enough for backing up. Let me know if you get this far and intend to continue with the move to WA - without any assistance from Support. If so, we'll go on to the next, putting your site on WA.
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hostelgirl Premium
So do this before I cancel?
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Prestones Premium
Don't cancel or change DNS servers yet!

Don't let impatience cost you your website. We're only backing up your site now.

Let me know...

Dennis
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hostelgirl Premium
Thanks for the advice Dennis, Marion, Kathy, UPSgirl, Jean. It's Saturday night (UK) glass of wine in hand after working so won't do it right now but in next couple of days, will give it a shot backing up and come back to you for next step. :)
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upsgirl Premium
We'll drink to that...you're welcome!
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Prestones Premium
All raising a glass, wherever in the world you are!

On 3, 2, 1...

Cheers! Dennis
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upsgirl Premium
LOL!
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Prestones Premium
Hi Julie -

If you don't have any content on your existing WordPress site yet, just changing the DNS will work for you. It can take up to 24 hours for a DNS name change to take effect, so be patient. NOTE: if you DO have an active site, don't change the nameservers until you've downloaded the information on it - otherwise you'll lose all that work! Let me know if you have existing content you'd like to save.

To change the DNS server, log into your GoDaddy account and click on Domains in the page header, then Manage My Domains in the dropdown.

Click on the name of the domain you want to move. Make sure you're on the Settings tab, then adjacent to the Lock, click Manage to turn the lock off in the popup window.

Close that popup window, and adjacent to Nameservers click Manage. In the window that pops up, click on the "Custom" button, then click on "Enter custom nameservers". In the two boxes that appear, put the following two nameservers:
http://ns1.mywahosting.com
http://ns2.mywahosting.com

As mentioned above, the change can take some time. Be patient, and check occasionally. When you visit your site and it looks, well... different, the change is complete.

The next step is to install a fresh copy of WordPress. Hover over SiteRubix (the blue button in the left sidebar), and click Site Manager in the flyout menu, then click build a new website. Follow the directions for "On a domain I own". That's it!

Once again though - only begin this if your existing WordPress site has no content, or if you're OK with blowing away any content that's on it.

Best of luck!

Dennis
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JeanR Premium
FOLLOW Marion's advice. I made a mess of my transfer. Leaned a big lesson. Starting from Square 1.

Best of luck.
Jean '
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MarionBlack Premium
Woah! Don't point the nameservers to WA until after support has copied your entire website across to a subdomain as the first step in changing your hosting service. You'll need to provide them with the FTP username and password so they can copy your website to a subdomain. Then once it's on a subdomain you will be asked to point the nameservers to WA and then they'll transfer the content from the subdomain to the new real domain. If you don't follow the correct order you could lose your entire website. ~Marion
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