How does the redirect feature work? Does it mask or just redirect without masking. It doesn't look like we can choose. Plus, it has been a while and my domain name is not redirecting to the url I want it to go to.

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AbieAJ Premium Plus
Hi, Known both however am not sure how it works with WA.

I would definitely reach out to support and ask them

https://my.wealthyaffiliate.com/websites/support
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AbieAJ Premium Plus
However, if you are moving a siterubix subdomain to a dot com for example, then the whole thing would be moved over. The old domain will not appear however the destination URL. In this case, it is also recommended to leave the old domain for at least 30 days (Kyle's recommendation) for 301 redirects to be fully completed (moved over) and for search engines. And if you are not lacking hosting space in your site manager, you could leave it there for longer.
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ChrystopherJ Premium Plus
When you use the Move button from SiteManager, it will redirect all requests to the new domain name, without masking, so the end-user will see the new domain name in their browser.
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ramr50 Premium Plus
When I purchased the domain from WA, I went strait to redirect and added the site I wanted to forward to. I didn't go from SiteManager
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ChrystopherJ Premium Plus
Sounds like you've followed the wrong process, you don't want your new domain name to forward to the old domain name, you want the old domain name to forward to the new domain name.

I'm presuming that the old domain name is the free SiteRubix subdomain? You will want to go to SiteManager and then click on the Move button for the website using the old domain name, and then select Domain I Own and choose the new domain name.

WA will then create a new hosting account for you using the new domain name, and move all of your files over to it, following by converting the old domain name to forward to the new domain name.
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ramr50 Premium Plus
No, the domain I am forwarding to is outside of WA. This is just a simple redirect.
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ChrystopherJ Premium Plus
In this case then, I would ask SiteSupport to take a look, as I don't have access to your account or domain name.
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