I need help, please.

I am having serious having difficulty transferring my domain away from WA. I keep getting the message that the domain registrar has rejected the transfer. How can I get the transfer to be released from WA?

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AbieAJ Premium Plus
Hi

You should be able to see your domain in

https://my.wealthyaffiliate.com/websites/domains

Collect your EPP authorization code to enable you to transfer it and provided it has passed the grace period of 60 days.
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AbieAJ Premium Plus
You may also submit a ticket to site support for assistance

https://my.wealthyaffiliate.com/websites/support

Hope you are able to figure it out.
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Azohk Premium
Done thank you
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feigner Premium
you could always change the nameservers under websites>>sitedomain>>settings
this will host it on a different hosting platform and you can then change the registrar at renewal time to move it away from enom (wa)...
or you will get charged a years fee ( this time is added to your site)..
As Diane has said you need to have owned it for 60 days to transfer it and need to turn off hte lock to transfer it...
good luck
phil
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Azohk Premium
Thank you
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DianeScorpio Premium
Hi - I presume you have turned off the Transfer Lock and have owned the domain for at least 60 days?
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Azohk Premium
Hi Diane
I had actually owned it for way beyond 60 days and 3 months ago transferred it to WA. Only to find that I cannot connect it to my Shopify store using the nameservers. Then I tried to transfer it away from WA, and have been struggling since.
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DianeScorpio Premium
So, do you get an error message when you request the EPP Transfer Code?

I don't have any experience with Shopify, so hopefully, you will get help from somebody else.
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Azohk Premium
Noted thanks for trying 😊🙏🏽
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