I have a few issues that I can not seem to get resolved, even with peers and forums. All suggest it is a host issue, hopefully, you can assist me. I am having problems with WP. My site and store imply that it's live and pages are published, but it is not consistent in how I can view it. As a customer, it shows my page but not my header image, even though it indicates it is published. Also, at the top of my dashboard the *VISIT MY SITE* takes me to the WA login page where it says "Great News! The hosting for this domain is all set up and ready to install an awesome website!
Login and build your website in just a few clicks!
Not Already a Member? Join Today!"
Anytime I try to access my site from any link thru WA or WP in my dashboard I get kicked out to that "home/log in WA page". For example: when I click on “VISIT SITE” from the >dashboard, or >pages >shop (front page, shop page) >(toolbar) view. It happens when I do several functions that would take me to the home, static/landing, or site page.
But my site is visible from a 3rd party, so clearly it is live.
I can only get to my site thru the VISIT STORE link on the dashboard or thru the products.

Second, from my menu bar on my website if I click Home then it also kicks me out to the WA page too, right back to the WA build your login in page again.
It won’t let me access it. It seems like it doesn’t like that it is a STATIC page.
But it is a shop, a store, so I need a static page otherwise it will display the posts on the front of my store and I can’t have that!
I have checked all the steps for my static page set up, thru customize>homepage settings, and also on the dashboard>settings>reading>homepage>static

I just can't get my HOME/LANDING page to go "live" or be connected thru any of the dashboards...incredibly frustrating and discouraging...and no one can seem to help

And yes, I am a Premium member so it should be live from that link (and is to 3rd parties, just not to my access).

I just discovered...I can view my website in the links on my dashboard thru Google but not in Microsoft Edge. I am baffled.

Join the Discussion
Write something…
Recent messages
BrightSales Premium
I don't know why friend. Maybe, it has to do with your browser security. You might want to upgrade your Microsoft Edge to the newer version which is more secure. If that doesn't work out, then try what AbieAJ had suggested. All the best!
Reply
AbieAJ Premium Plus
HI empty browsers cache, refresh and try again, try URL in a different browser or a mobile device. And which you say it is Live.

Also try logging in from a different browser and see if any change.

You could also to site manager and click details on the domain in question, will take to a page to clear your servers cache, you'd find a pale blue button, click it and see if any change.
Reply
AbieAJ Premium Plus
If all else fails

Please submit a ticket to site support

https://my.wealthyaffiliate.com/websites/support
Reply
starbyers Premium
Thank you. Previously I have cleared the cache. As I mentioned I can view it in a different browser. I can see it in Google fine, but not Microsoft Edge. Does that mean Edge just won’t support it or is there a way to fix it?
Reply
Top