I am quite new to WA and learning a lot.
I have a Test and Tag Business in New Zealand that I created with a Site Builder about 2 years ago. Their help support and hosting are not as good as I first thought! I thought that being an NZ Co they would have had NZ tech support but it is being done by People with English as a second language, etc......

My Questions are:
Can I transfer this site to WA Hosting?
Will it convert from a Site Builder site to a WA WordPress site?
Do I create a WordPress site before I transfer or after?

My present host is https://www.hostpapa.co.nz/

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AbieAJ Premium Plus
Hi

You may transfer or point to WA servers (if transferring domain has to end in .com, .net or .org.

To update your domain DNS settings to point to WA. Here are the DNS settings.

ns1.mywahosting.com
ns2.mywahosting.com

These settings will be updated within your domain registrar (where you purchased your domain) after the transfer has taken place. To transfer your domain here you need login current registrar and fetch the EPP code, there's a one year charge of $15, privacy included. One year more will get added to your domain.

Also it has to have passed the grace period of 60 days.
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AbieAJ Premium Plus
If your site HAS content you need get in touch with site support for further instructions.

They will typically ask you for FTP info and your domain name, they'll set up a siterubix subdomain and upload files then you can check everything is okay before you point your domain to WA servers.

https://my.wealthyaffiliate.com/websites/support

Hope this helps.
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Mrhapy61 Premium
Hi Abie.
Thank you for replying and thank you for the helpful information.
I will send off an email message to Tech support and get their guidance as well as to provide them with more information.
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JeffreyBrown Premium
Does Sitebuilder use Wordpress, Lionel?

Jeff
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Mrhapy61 Premium
Hi Jeff.
Site builder and WordPress are two different platforms so I found out. They do not transfer from one to the other. It appears I need to transfer my domain name and create a new website with WordPress or convert to WordPress at my existing host provider and then transfer to WA but this is the same process.

Thanks, Lionel.
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JeffreyBrown Premium
Thanks for the update, Lionel! I hope it all works out smoothly for you with the transition!

Jeff
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jghwebbrand Premium
I would contact Site Support to see what is possible for you.

https://my.wealthyaffiliate.com/websites/support

Question is related to your website yes
Your domain name other
Category of problem other

Welcome to WA. So glad to meet you. Yes, WA is very dependable and helpful. We have been with them over 10 years are so glad to have found them.

Here are some links you may appreciate.

WA Memberships And Their Features
https://my.wealthyaffiliate.com/join/

WA Platform links
https://www.wealthyaffiliate.com/websites/
https://www.wealthyaffiliate.com/hosting/
https://www.wealthyaffiliate.com/domains/
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Mrhapy61 Premium
Hi Abbie.
Thanks for your helpful suggestions and guidance.

I have contacted my existing hosting provider and also contacted the WA support team and found out that:

Site builder and WordPress are two different platforms they do not transfer from one to the other.
It appears that I need to create a new website with WordPress either with my existing host provider and then transfer to WA or transfer my domain name first to WA then create a new website with WordPress.

My Outcome is that I will be downloading my content then Transfering to WA and starting again with a provider that has LOTS of help and support... WA...

Thanks again Lionel.
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jghwebbrand Premium
You are so very welcome.
Glad you can download your content. That is a plus!

We wish you well as you continue on.
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Mrhapy61 Premium
Thanks....
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jghwebbrand Premium
You are so very welcome.
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