I just signed up and I need to cancel. I purchased on impulse and I am not able to afford it at this time. How do I go about receiving the refund?

Join the Discussion
Write something…
Recent messages
megawinner Premium
Hi Heidi! Things happen. Do not be harsh on yourself. Try to write to Kyle. But yes, I think we do not have a refund... All the best, Florentino
Reply
HeidiL1 Premium
Hi Megawinner. I did write to Kyle. He hasn’t responded to me.
Reply
DianeScorpio Premium
Hi - as the others have said, there are no refunds as stated in the terms and conditions of the platform. Only Kyle can make an exception to this.

You were not obliged to upgrade and could have stayed as a free member for as long as you wanted. I wish you well for the future
Reply
HeidiL1 Premium
I made a stupid impulsive decision to upgrade. A major issue I need to work on.
But the fact that this company does not give refunds shows they are a not a good company.
Reply
DianeScorpio Premium
Hi - well, WA has been in existence for over 15 years with over 2 million subscribers, so it can't be all bad!

The program does work, so, if you don't get a refund, why not use the month you have paid for to learn as much as you can about affiliate marketing?

You have full access to everything on the platform including 120 lessons of core training, hours of live webinars and the opportunity to communicate with the successful members who are earning 5 figure sums every month.

You can cancel your subscription by clicking on your profile photo, going to account settings and membership. Click cancel billing. This will ensure you don't get charged for a further month.
Reply
HeidiL1 Premium
Unfortunately I upgraded as you mentioned so it’s not a monthly plan. So I’m screwed. I didn’t realize when I upgraded that I was locked in with no option to get out. I would have remained a free member. I didn’t realize because I’ve never encountered a company that doesn’t offer a refund especially when you cancel less than 24 hours.
Reply
DianeScorpio Premium
Hi - are you saying you upgraded with the yearly option and paid $495? If not, then you must be on the monthly plan and paid $19, and can cancel at any time by following the steps I mentioned above.
Reply
HeidiL1 Premium
Yes impulsively and stupidly I signed up for yearly due to frustration. I didn’t know when I did that, this company doesn’t give refunds. They should put that next to the payment. They seem to leave that part out. Yes I’m sure it’s in the tiny print. But that’s all. I’ve never ever encountered a company that doesn’t offer refunds. They must not be successful. Those who believe their program works offer a time period refund.
Reply
DianeScorpio Premium
Hi - that is an unusual situation. I was under the impression that it was not possible to go straight from being a free starter to a yearly payment. It should be that you have to take the first month at $19, to ensure that you have time to fully evaluate the program, before going yearly.

So, I do have some sympathy for your situation. How did you contact Kyle? Was it by Private Message? If so, do be aware that he receives literally thousands of messages per day, so it may be a while before he gets back to you. It can sometimes be quicker to add a comment to his profile page. Or did you also try the email address that Tony provided? Support@WealthyAffiliate.com

I know it doesn't help right now, but when entering into a large financial transaction, you really should take the time to read all the small print.
Reply
HeidiL1 Premium
I replied to Kyle’s message to me. I also sent a message on the support link that Tony provided. I realize this now. It’s my impulsive behavior that I need to majorly work on 😏. But they should put this information where you sign up for any upgrade from free.
Reply
DianeScorpio Premium
If you add a comment on Kyle's profile page, he may get to it quicker. I notice he was answering questions on there 19 hours ago, and he generally tries to catch up every day. He has also mentioned to another member that he won't be getting to his private messages until tomorrow.

https://my.wealthyaffiliate.com/kyle
Reply
GeoffreyC1 Premium
You can cancel but you won't get a refund. Your membership will run until the paid period is up, even if you cancel now.
Reply
AbieAJ Premium
Really, that isn't good. There should be a cooling period.
Reply
HeidiL1 Premium
Are you serious? That’s awful. That’s not a good company then. That they won’t give refunds .,
Reply
HeidiL1 Premium
If they don’t give refunds I will make sure I tell everyone I know to avoid this site.
Reply
GeoffreyC1 Premium
Ask Kyle directly and he will tell you for sure, but you had time to decide before you had to pay so you weren't pressured into anything. But see what Kyle says
Reply
AbieAJ Premium
Contact support also speak to Kyle and Carson, explain situation. Best wishes.
Reply
HeidiL1 Premium
I’ve sent support the email. Waiting for a response
Reply
TonyHamilton Premium
Heidi, you'll need to email Support@WealthyAffiliate.com my friend.
Reply
HeidiL1 Premium
Ok thank you Tony for this information
Reply
TonyHamilton Premium
you're welcome Heidi
Reply
Top