Be picky with site comments, you deserve the best.

Last Update: March 05, 2019

Folks, I did write about this before, but it's been happening more frequently as of late...

There's an increasing pattern of people trying to "game" site comments in that they submit really poor/cheap quality ones in order to get it approved, get credits and get paid.

Such things include:

  • Writing extremely general, short comments that show you didn't read my article.
  • Writing things like "nice review" when I don't actually review anything (read it...).
  • Copying parts of MY content and pasting it as part of your comment to write less. If you're going to do this, paraphrase and let me know you agree with my point, then it works.
  • Trying to mass submit comments and basically write them in a similar way (poor effort).
  • Grammatical errors, spelling errors.
  • Writing as though you're texting: "Lolz, i, wazup,".
  • Reviewing my writing style and telling me what corrections I need to make.
  • Reviewing my article as though they are a critic.

Keep it simple please...

  1. Write comments that actually show you read the article.
  2. Write comments and talk about your experiences that relate to the context of the article.
  3. Ask decent question about the article (what about this, or what your thoughts on that).
  4. If you want to say thanks for the article, that's cool, but be more deep about it. Tell me how it helped you, it adds more quality content to the comment.
  5. If you have nothing to say (perhaps the subject is alien to you), then don't comment or at least say you're unfamiliar but interested in it, so ask a decent question. Otherwise, skip to a site whose topic you know about.

Your goal as a commenter is to create dialogue with the author and have other people see this.

And for the people who dont...

The best way to filter out those who do this is to simply disapprove the comment, and in mases if you have to. I certainly do this and I do it mercilessly.

It's my site that's on the line and many may disagree with my disapproval, but it's still my site and my right to disapprove and if it hurts your feelings, I honestly do not care. You will find though that find my reasons for disapproving comments to almost always be in one of the above bullet points.

This is a great system we have and it should only reward the people who truly provide us with the best comments that help our sites.

By being picky with who we approve comments from, we will be able to reward the truly honest people and in many cases, help those who aren't experienced in submitting good comments, raise their skill to be able to do so in the future.

Yes this means many people will have their comments disapproved when they try to submit them, but when you do this, let them know what they need to fix and make it clear so that they may have another chance.

That's for the good apples. And for the bad ones? You're never going to get past me with crap comments.

Update:

Good news guys, I found out that site comments has more filters in place stop those who misuse the system. Basically multiple disapproals blacklists the said person so they can't comment on your site again.

So basially being more picky about what you approve further pushes away the bad apples, even though there are a bunch of them. Either way, keep doing what you're doing folks and the system will evolve and be even better.

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AlohaMelani Premium
I have to completely agree here. I now wish I didn't accept the last site comment I got as you could clearly tell the person who commented didn't read the post.

They looked at the website and a bit of the title and commented that they were having a hard time cooking Mexican food and this recipe would be a challenge. Well, the article was on a cocktail. You just pour in the tequila, soda and squeeze lime. That's not cooking.

I wish I would've read this article before accepting that comment. I'll be a lot pickier in the future.


~Aloha
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chender684 Premium
You can still delete it.
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CJC67 Premium
I totally agree. Its hard enough trying to learn good positive results with your progress with honest opinions and help from those that have a true genuine interest in helping others in contrast to those that dont.
Cut and paste doesnt operate in my book either, and for more, kudos to those that stand up for giving honest, unique comments that are your own, you will progress much more efficiently, have more respect from our invaluable mentors on this platform and have more genuine help as a result.

Christopher
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Hjuby Premium
This. SOOOO This.

I have been on the site just a few days and am somewhat dismayed by so many cut and paste comments. But - I like to focus on the positive - it makes the genuine people stand out. And those are the ones I follow and develop a relationship with. Lesson learned - in business, people want the GENUINE you, not a script.
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HelenpDoyle Premium
Reject them.
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JSLIGAR Premium
I was referred to your post by a recent blog post written by CheriJ1, I am so glad I have read both of your articles. I am relatively new to Wealthy Affiliate, so I appreciate any useful tips I can find from more experienced people. If or when, I start utilizing the site comments tool I will make sure to pay more attention for people gaming the system. That is "so not cool", as some would say. Anyway, keep up with your informative posts, they are appreciated.
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Wayne66 Premium
Totally agree, Vitaliy. I always read the whole post before I leave a comment and I take notes as well as going back and re-reading parts of a post just to make sure that I got it right.

So far I have been 100% approved and will continue to do the best I can.

The one thought I have about this comment thing is that in my mind anyway, is that it's supposed to be like a conversation about the subject of the post not a critique OF the post.

A critique of a post would be offered in "Site Feedback" and, if I understand correctly, those comments are not made public on a post but are private between you and the person giving the feedback. They are meant to help someone get better the next time around.

Thanks for giving us a baseline to work with,
Wayne
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JessiePalay1 Premium
You are spot on about the differences between feedback and comments. A lot of new members who do comments don't understand this.

My take on it is how would a website owner feel if they got put on the spot in front of the entire internet? Doesn't feel good especially when website owners are trying to build credibility online.
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HelenpDoyle Premium
Easy answer. Don't accept the comment that is feedback.
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princepawn Premium
I agree with every VitalyG has said except "Reviewing my article as though they are a critic." - I'm not sure what you mean here, but I personally embrace the opposing viewpoint and address their criticisms.

But if I see flaws in the reasoning of a blog post, I would like to feel safe in expressing a dissenting viewpoint.
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VitaliyG Premium
Hi Terrance, what I mean by reviewing is that if I'm writing about a topic and I get a comment telling me what I should change in my review based of someone's opinions (usually based on inexperience), it's NOT what I am looking for.

If I write about A, talk to me about A, ask me questions. Nothing wrong with disagreeing with my viewpoint of A, but telling that the way I wrote A is not the way you'd do it is an instant disapproval.
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BarbaraN Premium
I just spent about 30 minutes reading everybody's comments about comments. Do you all (don't edit) know that there are at least 3 other blogs plus replies floating around in WA space?
Must be a sore point with a lot of people.
My thoughts:
Stop the diatribe on comments. If you want comments, ask for them. If you don't want comments don't ask for them.

If people are submitting comments to make money, they need a math lesson, not an English lesson.

To those who give crappy comments: Your name goes with your comment. So you might think about that the next time you "shortcut" the system for that measly fifty cents. Are you OK with your name being published along with your comment?

Have a great day, everybody. The sun is shining on the snow where I am.
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HelenpDoyle Premium
If the comment is crappy and rejected, forget the 50 cents. They only get that if their comments are approved.
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LindaRiel Premium
What I think a big problem is with the commenting system, is that people are trying to make serious money from it.

With the rule in place that you can only skip a certain percentage, it doesn’t encourage those people to skip a comment if it’s not up their alley. So that might be something Kyle & Carson could reconsider.

A holding period before being able to leave comments might be an option too. Like you need to be a member for a certain period of time before you can create a training here, maybe that would work for the Site Comments too.

With regards to spelling and grammar errors in comments, I keep them in, as long as I (and others ) can understand what is meant. Because it’s natural writing. When regular visitors come to your site they leave messages with spelling errors and typos too, so to me, leaving those in feels more authentic.
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Jason T Premium
They have the option to edit their interests so if they want to keep the skip rate down just check only what interests them. Once again it seems like people are trying to chase the easy money without putting in proper effort. Comments are not meant for someone to make a paycheck, the money is just a little incentive to participate. Like everything else online some people abuse it making it a bad experience for members who use the platform as it should be. I think if we just don't approve garbage comments, the point will get across sooner or later.
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LindaRiel Premium
Picking an interest doesn’t always work though. I get a lot of comment request outside of my interests when I go in to give out comments.
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princepawn Premium
when I click on a post and dont want to comment, I just close my browser window. I dont want a bad rating because I skipped a comment offer.
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cwpickett Premium
Comments are one of the things that helps your site health. Although I have yet to use this feature at WA, I can compare it to reviews on Amazon. The more reviews a product has, the better it ranks and the better it sells. It is not always easy to get a review on Amazon. How many reviews do you leave on products you buy?

As an author, there are two ways to get a review for books, besides the biased review your friends and family would give. One way is to buy a program that will generate templates and lists of reviewers for you. The other is to go to a reviewer's page, read their comments, if you like what they said, send them an email and ask them to review your book. This is a long, arduous and time-consuming process, especially when all that work yields only about 10% return.

The point of this is that we at WA are fortunate to have the means to generate comments on our sites without having to dig for them, pay for them, or find a program that generates them.

It is disheartening to have someone tell you your article stinks, but you can't please everyone! There is always a critic in every crowd, that's just the way it is.

The good thing is that we can choose to show the comments on our website or not. If someone tells you to fix your grammer, I feel that is making your site better, so what the heck. Fix your grammer. There is nothing more disturbing to me than to see a site full of typos and grammatical errors. One or two is fine, we make mistakes, get distracted and leave a word in we should have taken out. The eye misses things, and that's normal. But a site that is peppered with mistakes is distracting and unprofessional. Wouldn't you want to know if that was your site?

I agree, people should be picky about what they release on their site. Have you ever read the feedback on a video people didn't like? It can be embarassing, not to mention bad for traffic Be discerning.

When my site gets to where I feel it is ready for the public eye, then I will be using the comment feature, and maybe then I will have a different view of useless comments. Until then, thanks for the chance to voice my thoughts.

Carol
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KleeClay Premium
I've been thinking-- I wonder how much of a language barrier there may be between "Site Comments" and "Site Feedback?" I know I've had to try to explain the difference on Live Chat before, for a new member who didn't speak English as a first language. That doesn't, of course, explain the careless comments. It could explain the comments that are really more like feedback than comments, though, like the ones criticizing your writing style.
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grahamtc Premium
I recently re-joined WA after time away and the Site comments is something I do a lot of as I actually enjoy reading varied content and commenting (once the grammar is good and posts are interesting.and informative which for the most part they have been). I take the time to read the article and write comments relevant to the post and asking questions to encourage dialogue. I found myself on the other end though where someone completely rewrote what was a good comment completely changing what was said. For example, the post reviewed various products and I commented on those that I liked with reasons and they said I liked different products which was untrue along with some other comments mentioned that are also not true that is now associated with my profile unfortunately. I certainly would have preferred that they disapproved my comment. It was a good coomment but if it was not what they were looking for in their post, that was the better option I think.
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Mark-AI Premium
I hear what you are saying,

SiteComments is a great tool to help the website owner build trust and authority. Sometimes, especially in the earlier stages of design, particular points might be more important then others (such as the name of a product being referred to in the comment) I wouldn't take offence to this because the website owner is putting the comment to its best use.

If they rewrite the comment completely then what is the point of even requesting them in the first place?

Anybody else feel this way? Or do other people change a few selected words?
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grahamtc Premium
I probably wouldn't have minded as much if they simply said I preferred another product as I can understand that although I still don't agree with it. However, as they rewrote the full comment it changed the tone and everything so in the end the comment wasn't something I would say which is my issue as it's obviously associated with my profile but not something I would say which feels inconsistent for me and what I would like my profile to portray.
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TDomena Premium
Thanks for sharing that perspective. That's not good either if the site owner is completely changing your common opposite of your views.
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mistswitch Premium
It might be nice if we could type a comment to people commmenting to draw their attention to things - like my affiliate link is for x. Or I'd like to hear about positive experiences with y.
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TDomena Premium
That would make us look like the scammers who buy reviews. We wouldn't be allowing a natural looking dialogue where people have opinions one way or the other. If that was done, I think it would cross ethical lines and I wouldn't want to use the Sitecomments platform anymore.
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grahamtc Premium
You're welcome.Yup agreed it's not good. Definitely abusing the system in a different way...
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grahamtc Premium
I think I understand what you mean here but like @tdomena said, there are more issues arising then as it changes the tone of the comments from conversation to something else.
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MariahP Premium
I wholeheartedly agree with you! I have had some questions related to this for a while and maybe you or someone else can answer them.

When someone comment is disapproved, is the credit or $0.50 cents they earned taken away?

Also, when you disapprove a comment, it says that the request will be put back in the pool to receive a new comment. Is this true even if you already received more comments than you requested? I often receive something like 7 comments even when I only requested 2. This makes me hesitant to disapprove sometimes because then I'll lose my bonus comments.
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HelenpDoyle Premium
I answered this below. Yes, if you reject someone's comment then no credit. (Vitaliy also told me this is correct.)

So, as is said in Australia, don't get any knickers in a twist. If the comment is pretty awful and totally non-relevant then reject it. If this keeps happening those who are trying to earn won't make a cent!
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keishalina9 Premium
hi Mariah -- good questions!

From the discussion thread, looks like you've got a good understanding and answers already from Helen as confirmed by Vitaliy ...

All the best to you for every success, cheerio ... ⭐️🎈
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MariahP Premium
Thanks! But do you know about the second question I asked?
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HelenpDoyle Premium
I haven't had to reject a comment so I can only hazard a guess at the second one. I think I would try one rejection and then see if another comment makes up the credit.
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JTwohig Premium
At least I'm not the only one that feels like this! I have recieved some seriously poor comments recently which are absolutely no use or relevant to the articles I have been writing. Please make an effort everyone, we are all in this community to help each other out. j
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BlueJasmin Premium
Vitaliy! I salute you that you are not afraid to "hurt" somebody's feelings! In today's world that a lot of people all of a sudden became so sensitive to ANYTHING(!), you actually should have the courage to say "I don't care". Good for you! It is YOUR site, YOUR property and you are the BOSS! I am new and want to acquire good habits from the get-go. My special "thanks" for your writing tips. As a former editor, it is music to my ears! I will definitely follow your suggestions!
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VitaliyG Premium
You're welcome :)
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EddySalomon Premium
This should be required reading and I really feel that we should have comment training that people must go through. I've seen people submit comments exactly like you've described thinking they're slick. And I will reject it in a heartbeat. @kyle & @carson
we need helper comments for comment rejections. I hate that i have to spend my time explaining to people that are gaming the system why their comments are being rejected. I don't mind writing thoughtful rejections to people that may have tried but aren't quite there yet. But I'd love to have helper comments I could easily click on to reject certain comments.

I know the goal is to help people get better but some of these commentors are just being shady. That all said the comment feature is awesome when we don't have people messing it up. I still love it. I just get frustrated dealing with the type of comments you laid out. I'm wasting too much time explaining myself to these people when rejecting their nonsense. It's partly why I have cut back on using comments more often.
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VitaliyG Premium
100%!
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EddySalomon Premium
In the mean time since we don't have helper comments for site comments, I'm going to copy the paragraph where you listed what bad comments look like. And paste it in my response to rejected comments. I'll say you engaged in one of the following and it's why I'm rejecting your comment. Boom done! lol
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VitaliyG Premium
Haha np
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NWTDennis Premium
The SiteComment gaming that is going on should be included in Kyle's Span is a No No document.
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Zarina Premium
There is a good training by Lynne, indeed: Also wish people went through it before submitting comments.
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cld111 Premium
I just don't think people who are trying to game the system care about going through training.

But it would be good for newbies who are trying to do a good job, but just may not know how to do things properly yet. (I should go through it too. I always feel like I need a refresher!)

- Christina
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Zarina Premium
I agree! 💯 And those who try to game the system, will eventually be blocked to participate in SiteComments.
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EddySalomon Premium
Agreed Dennis
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EddySalomon Premium
Yeah I've seen this before and some others. Ultimately there should be some required training or something. But from what I understand as more comments get rejected for certain people, their ability to comment becomes limited or removed.
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mistswitch Premium
I think in the part of the training that talks about using site comments to give comments so that you request comments should have some training about what makes a good comment on other people's sites and what comments are useful to approve on your site. Number of comments doesn't mean much if all of the comments are crap.
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NWTDennis Premium
This is needed for those new comers who are sincerely trying. It will not phase the dishonest gamers.

What if we had a system of reporting suspected gamers? In reality isn't this a form of Spamming? Kyle should revise his Spam is a No No to include gaming.
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Mark-AI Premium
Yes this is a community after all. If we keep rejecting the junk then people will realize that it is not acceptable to smash out low quality comments just for the sake of credits.

It is interesting that Kyle and Carson have put in place that you need to have an 80% approval rate to get paid for comments. Together if we reject the low quality then it will become impossible for these bad comments to get paid.

My only exception I give is to people that have left a valuable comment with bad spelling or grammar. This is because I appreciate English is not everybody's first language so I will fix the grammar myself, but only if the comment is of good quality and doesn't look spammy.

What is everyone else's exceptions that they make, I am very curious to see if people are accepting bad comments and then editing them?

Mark.
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mistswitch Premium
I'll fix minor issues with grammar or spelling if I can tell what they're trying to say in an otherwise good comment.
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Mark-AI Premium
Yeah I think if the comment is specific to the content and engaging, but looks like it has been translated from Google translate then I will fix the grammar. That is my only exception.
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cgroesbeck Premium
Thank you so much for writing this. I have been feeling slightly guilty for disapproving so many comments. I also have been slandered a bit because of (i.e. getting very hateful comments on my website). I understand no one likes to be rejected or disapproved because their grammar is very poor. I try to sympathize with this as much as possible, but comment quality is important and other viewers do read them!

So-- thank you for refreshing my mind on this subject!

--Ciara
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TDomena Premium
Disapproving is a must because the system was built self-correcting. If we approve bad comments or edit them, we lower the standard for what's accepted in WA. Many people are relying on Kyle or Carson to fix this, but I agree with you, this problem is fixable by the community members thru mere consistent disapproval.
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Zarina Premium
Good point, Tiffany!
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cld111 Premium
Yes, so true! I'm going to be more diligent about this from now on.

- Christina
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TDomena Premium
High 5!
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TDomena Premium
High 5! It's a pain that there's people trying to "game us", but it pays off for all of us in the longrun.
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VitaliyG Premium
Tiffany hi, I remember you submitting some of the most high quality comments I ever got to my site. I much appreciate that btw, thanks for commenting on this post.
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TDomena Premium
Awww! I'm glad! I'm genuinely interested in your posts! You have such a strong opinion and valuable voice in the industry.
When I give comments, I try my best to add value to each site. It shouldn't be done"to game readers", we should be commenting because Kyle and Carson have added a feature here that curates for us sites in our niche or interest area. I don't like how many people comment as if they're trying to game the reader or game the system.
I don't want to be like those scammers out there who buy fake reviews and things like that. We have to have ethics or we could be blasted here as a community one day.
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TheAdvisor Premium
What's up buddy?

If any of us so happened to be here, and commented on this excellent post calling out on all the lazy half ass comments that people give. I mean I get that not everyone has perfect English or less than excellent grammar and what not-

I'm talking about the kinds that fellow members leave even in bolg posts and training its like all they had to say when somebody took them to an amusement park and asked them if they had fun, was no other thing than a lazy yeah...

I swear, I wonder if that's even a pet peeve if you could call it that.

I bet you're one of those people that can feel that energy in the way how others wrote something- Sometimes what I do if I see bad grammar or just plain crappy anything but I still see that it could work as a legit comment-

What I do is edit those kind of comments!

I space out the content if needed to make it look neater, then I correct any spelling errors and what not, at least I'm not missing out on my site trust or my WA Ranking in being helpful, engaging- and literally correcteting other's lack of actual interest and enthusiasm from showing .

Great post Vitaly!
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vickytrmb Premium
I saw your post earlier and didn't realize the extent of it until I requested my first Site Comments an hour ago.

Yikes.

Out of the 6 I received, one was good enough to publish as is, and the rest were extremely low quality. "Thanks for the review on -insert my exact post title even if it makes no sense in the sentence- and I don't have a cat but I like your post and I will show my grandma."

I wish I were exaggerating but I received 5 out of 6 along these lines, riddled with mistakes (Thenb for informetun). I understand having broken English, I am not a native English speaker either and I can cut some slack but... if it looks like Klingon I'm not going to be able to do much with it.

I only used the feature once so far and I am disappointed. If you don't have a cat, please pass on my site comments unless you can find something constructive to say other than "thanks for the review".

I have to reject these because it doesn't look professional on my site if half the comments are from people who state they have no cat but liked my review. Any organic reader is going to wonder why people who have no cat are landing on my page and thanking me for cat litter mat recommendations.

Please be considerate when offering comments.

Thanks!
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Mark-AI Premium
Yes I get loads of comments that I reject because people just say I like you -post title here- it was the best post I have ever seen. Thank you for your amazing post....

I'm sure a bot could be programmed to write better comments then those.

Keep smashing the reject button and we will get back to good quality comments :)
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donco6 Premium
I've been there, too, but I wouldn't give up completely. Yes, I still have to wade through the "Thenb for informetun" occasionally, but I have been getting some good, thoughtful comments, too. And I just don't waste time giving a lot of information on why I'm rejecting the comment. I just type, "Low quality post" and copy it a few times. I just don't feel it's necessary for me to provide an exhaustive editing session for people who are obviously just trying to scam the system. So maybe give it a try again sometime.
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VitaliyG Premium
Hi Vicky as long as you keep disapproving comments from these people, they will eventually be hit with a penalty and not be allowed to post because of this, so keep doing this to filter out the bad ones.
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JessiePalay1 Premium
It’s a good thing you reject it to because the post titles tend to contain a keyword. If 50 people insert your post title containing your target keyword, you can get penalized by google for keyword stuffing and your rankings in the search engines will suffer.
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phranell86 Premium
Thanks for sharing your experience. In all honesty, I believe some people are just very careless when it comes to offering comments.
As site owner's, you have a right to disapprove a poorly worded site comment.
If I see a few spelling errors, I try to correct it, however, if your comment will give me a headache, I will simply disapprove it. Fortunately for me, most comments I receive on my site have been well about average. Quite a few have been stellar.
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MrKent Premium
Every comment starts with "thank you for your review on blablabla" and ends with "once again you did a good job reviewing blablabla" which takes up half the comment already! Its starting to get really annoying. The rest of the comment is just "from your review it seems like this is not a site worth joining so now that Ive read your review I know."

I'll take your advice from now on and disapprove mercilessly. This is the only way to make sure the sitecomment platform doesnt keep going downhill. Being able to make money commenting is great, but it seems many ppl are rushing through it just to get that $0.50.
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lapointemari Premium
I didn't even know you get money from that...?
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cookins25 Premium
Excellent post Vitaliy, and I couldn't agree more.

I too have found that I seem to be spending most my time fixing grammatical and spelling errors, or rewriting part of the comment because it doesn't even make sense.

But after reading your post here, I can see that I shouldn't be so easy on these folks and except only the BEST or people that I know that are trying to comment to allow to be on my site.

Just a quick question though...

Do you feel if the person has put a lot of thought into the comment but has a few spelling mistakes do ever fix it, let it slide by and allow it, or disapprove it every time?
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Zarina Premium
If there's value to the comment and it's just a matter of a couple of spelling/grammar mistakes, I personally don't mind fixing it. (I'm sure it's the same with Vitaliy.)

What I hate is feeling like they didn't even TRY to read and put efforts in creating a good comment. I mean, do they really think we're all that stupid to not know a crap comment when we see one?
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cookins25 Premium
Haha makes since.

And to answer your question, I think they do because there sure seems to be a lot people complaining about this topic lol.
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VitaliyG Premium
Hey Michael, yeah of course, I'm actually very lenient on that. You can usually tell most of the time if the person puts in some serious effort in their comment, so a few mistakes is no issue for me to fix.

In rare cases, I've had people submit very long, deep comments, that I would actually not want to approve, but I did because they put in the effort.
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cookins25 Premium
Thanks for the reply :). That's what I was guessing just curious though.
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kmer6 Premium
I dislike poor, shabby, comments like the plaque. I haven’t used the sitecomments here in a long time so I don’t know how prevalent poor quality comments are. I agree with disapproving poor quality comments and perhaps if a particular commenter is guilty of such actions their ability to comment should be suspended. Comments are our proof of user engagement. More is better. It’s even a ranking factor!
Thank you for being a driving force in making quality comments count.
Ken
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Imagineer17 Premium
Why don't you guys just edit the comment? For the most part, there are not many people that are familiar with my niche in WA usually because they are from the older generations. So I don't expect them to know anything that I'm talking about, so if there's a comment that is being typed like an essay, or something really basic I just go in and edit, no need to throw away a free comment. Work smart not hard.
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Zarina Premium
Editing takes time. Sometimes I'm annoyed when I see a bunch of crappy comments and last thing I want to do is edit all of them. And lastly, they can always either 1) skip the site 2) do a bit of research and see what questions are being asked about your topic.

They just don't want to do the work, and I definitely don't want to do the work for them, especially since I pay for comments.

I wish every newbie could read this tutorial before getting into SiteComments: This whole comments issue has become a sensitive thing for me, the only thing that gets the arguing side of me out.
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JessiePalay1 Premium
In the beginning, it might make sense to edit the comments. But when your site starts to get more established and you start getting more and more comments, it might not be worth the time to edit 1 comment in a sea full of 100’s of pending comments.

On top of that, that time can be used on more valuable money making activities such as producing more content or writing out email sequences for an email list.
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cookins25 Premium
Exactly.

I take my time when giving comments and make sure it adds value to who's ever site I'm on -- and I expect the same in return.

But sadly as I just told Vitality, I have come to almost hate getting comments -- because I know it's going to be a lot of time wasted editing and rewriting people's poor comments, instead of just approving them and adding my thoughts to it.
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MrKent Premium
If its just a few simple spelling errors but otherwise good comment I'll definitely edit it. But some of these comments are absolutely ridiculously bad and I really enjoy disapproving them. Why should I waste MY time editing their work while they earn money? Either step up with the quality or step out!
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Oscar19855 Premium
That’s correct. Editing a great when it comes to a few mistakes. However, when you get a comment that does not even refer to the content, plus so many mistakes, I can’t see how that should bring value to my site. In that time I can produce content. And comments are content. So, better write my own stuff than approving non-quality comments.
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Defiant6 Premium
The amount of low quality comments is absolutely appalling. I definitely understand why you disapprove many comments these days. I've noticed in once instance where I had the same person try to post 2 comments on the same article that just slightly differed from one another. I had to disapprove one of them and sent a PM to that person politely saying why that's not a good idea. Never got a response back.
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VitaliyG Premium
Yes I run into this A LOT too Brian. A simple disapproval from a few people and that person will have that ability revoked by the system.
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MikeTriple3 Premium
It confuses me how people think they can form a good looking comment without reading the article. It's always so blatantly obviously when they haven't read it based on what they've written. I guess I never thought the reason they do it is because their comments get approved anyway. Hopefully people will become at least a little more picky with what comments they accept.
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VitaliyG Premium
They have to, it's about we weed out the bad apples!
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Zarina Premium
Exactly man. Perhaps they think everyone else is stupid? Or that they can get away with it? Either way, if they continue to do so, they are just hurting themselves in the long run.
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LizHennessy Premium
Yes-I have noticed this too-low quality comments with repeated 'this is a really interesting post. I learned a lot from this post. Great post'. OMG. How about you READ the post and have an opinion!!! I sometimes go in and change their entire comment to suit it to what I would want someone to say...If they are going to say stupid things, then I will just have to represent them myself....I have noticed when I decline the comment, I don't get someone else to replace the comment, so puts me in a dilemma as to what to do,,,
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VitaliyG Premium
Agreed!
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Zarina Premium
I formed relationship with some good commenters and every once in a while we contact each other if we need a good comment. Works great and no stress. Perhaps, this might be a good solution for you too?

I use SiteComments if I don't have time to comment on another person's post but then if I edit their comments, I still waste my time lol. So why not devote it to someone who helps me?
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MN1 Premium
I absolutely agree! Some comments I received look like they just copy-pasted what I wrote and the worst they repeated them at least twice throughout their comments so they can have at least 50 words!

I was actually curious and wanted to see whether they read my post so I went to google analytics and guess what I discovered? Every single commenter spent less than a minute on my site!

Thanks for this post. We definitely should be picky.

Cheers,
Marissa
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VitaliyG Premium
Excellent investigation Marissa! But in the future, with this experience, you'll be able to tell right away if they even read anything and will not have to spend time checking out if they browsed your article or not.
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toddmatthews Premium
What I like to do is look for comments that have potential and go from there. Even if it has poor grammar or something of the sort, I'll just edit the comment or if I think it lacks value, add to the comment. I edit them often until I find something that fits the value of my article.

I'm okay with those saying Thanks, or Nice Article as long as they elaborate on the case; I do this myself. Good Article, Great Article is fine with me as long as you tell me why and in good detail.

Honestly, I've seen a pattern in this as well and sometimes the same commenters will comment with identical comments. This is NOT okay and we should disapprove of these.

I can relate in ways that I've gotten feedback rather than a comment and that's always disapproved, or just stupid stuff such as 'well I don't know how this is a niche' or something like that. We don't look for critics, we just want comments.

I don't care if they didn't read my article, so long as their comment is relevant in a way, but I caution that if they didn't read, the comment better be relevant and more than one sentence. At the very least, if one doesn't like to read 1,000-2,000-word articles, just pick a section you find interesting, read it, and comment.
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VitaliyG Premium
Exactly! If it can lead to dialogue that is awesome for readers.
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AlenkaV Premium
I'm totally ruthless with the comments I receive. If they are not good, they will not get approved. End of.
If everybody did this, then nobody would stand the chance of 'gaming' the system.
This is our own responsibility to deal with this issue, as well.

Great post :)

Best,
Alenka
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jlclayton1 Premium
What you're asking for comments is totally reasonable--actually read it, find a way to relate to it, ask a legit question, and be real when expressing thanks for the article!

As far as spelling and grammar, I don't edit because it's authentic to me as I don't see people who give organic comments making sure all the I's are dotted and T's are crossed.

As far as people writing like they're texting, I don't have a problem with that either. Awhile back I got one of my first organic comments from someone who was obviously an avid texter, and they included a phrase that I couldn't decipher.

I jokingly said that I'd love to reply to her whole comment, but that this grandmother of 5 was a much better blogger than texter and didn't understand her lingo!

From that, I received a comment from another woman who said she asked her grandson what it meant and was glad she wasn't the only one who wasn't "text savvy"! It was a great organic exchange that I enjoyed and wouldn't have had if I'd edited the original comment or disapproved it!
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toddmatthews Premium
I think some of those commenting like they're texting or have poor grammar aren't native English speakers, so I will cut them slack. I have to edit mine due to the nature of one of my niche sites, but that's my only reasoning. I'll keep them authentic, but I definitely want my organic traffic to realize what these people are saying.
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SnazzyIT Premium
Agree with the texting - because our websites are now accessible by phone and the majority of viewers are probably reading it while they are on the go.
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VitaliyG Premium
I think there's an argument to be made for this Janelle, and I am certainly not an English professor, so I do allow for leeway here and there, but I personally want my site to have decent English and no slang or texting terms. That's just my personal thing.
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DDarragh Premium
KUDOS on your post here

If you're not aware of the problem in Site Comments here at WA you are not paying attention.

Part of the problem is indoctrination. Nobody tells anybody what they should be doing LOL

I don't know how to solve that except to reach out to those who are big referere's(??? is that right? referere's, those that refer) and tell them they need to communicate with the people that are signing up with them.
Part of that I believe lies on WA , we have no way to communicate with a referral except on this platform.

anyhoo or how I feel ur pain!

onward n upward
captdennis
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toddmatthews Premium
Another problem I've come across is that a lot of these people can be trolls, too, so when they've found you've disapproved a comment, they'll return to your site under a fake name and email and try to get you to approve a troll comment. I actually found it funny, as one of these people copied and pasted text from my article and tried to make it a comment.
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VitaliyG Premium
Don't even worry about people like that Todd, they are wasting their own time and life doing this. Their character will come out in site comments, they just can't help it. Best to ignore and move forward with your business.
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VitaliyG Premium
The system in site comments is designed to block people from commenting if they get too many disapprovals so there is a safety net in place Dennis, I personally know Kyle and Carson and they always have a good system in place. It's just that bad apples are always going to try and find their way around it.
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DDarragh Premium
Right now I don't think the system is working

onward n upward
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cld111 Premium
Great post! I just approved 5 or 6 that I probably shouldn't have. UGH. I am too soft.

This has been an issue for me in the past few weeks. I was getting pretty good comments before that. You're right though. We have to weed out the bad commenters.

We are essentially paying for comments, and it's something I need to keep in mind.

- Christina
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toddmatthews Premium
What I like to do is edit them to make them site-worthy. I'll get poor comments but I'll always see if I can provide an edit before disapproving. I don't like to disapprove comments, but if I can't find value via editing I have no choice in the matter.
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cld111 Premium
I do edit if it seems the person really tried. But it does seem like a lot more people aren't really trying. They're just trying to make a little money as quick as possible.

- Christina
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TDomena Premium
That's too time consuming for something you're paying for. Also, editting bad comments doesn't fix the system and help weed out those trying to "game" it.
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cld111 Premium
Yes, agreed!

- Christina
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NWTDennis Premium
Thank you for speaking up Vitaliy. Sadly this may help those members who are sincerely attempting to get the intended value of Site Comment. They might be more embolden to reject the gamers' comments.

Will this help the Site Comment 'gamers'? Nope, but maybe it will discourage them enough to just go away.
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serenedreams Premium
Absolutely
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jvranjes Premium
Long ago (in 2016) when I was using Site Comments, you rejected my comment because you wanted a comment from somebody who is actually involved in mud running (your post was about that). My comment was about running in all conditions because this is how I do running in nature. Your reasons for rejecting was "I am interested in comments where people know about the topic and have tried this method of sport." See the attachment.

So can you imagine how many people here at WA do such a running? I guess it is only you.

So if you are picky, fine, but be reasonable. You were not reasonable in that case, and this was one of the reasons I stopped using this service.
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serenedreams Premium
I agree with you fully, He did the same to me.It does Not matter How senior he is here at WA to me.
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cld111 Premium
It might be time to move on from this. It's his choice to reject a comment, just as it's yours. Don't hold a grudge for 3 years. It's not good for your mindset.

- Christina
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jvranjes Premium
I have moved on, stopped using this service.
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cld111 Premium
OK, that works too. :)

- Christina
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neilc Premium
I get where you're coming from with comments which is an issue I've also raised a few times.

There are times when we get really great comments. And then there are those that say "Thanks for the post" at least twice (start and end of the comments), "I'm gonna bookmark your page and share with friends" - basically filler text with only 1 line providing SOME value.

What also peeves me off is when they open up with "I've never heard of product X" and even write something positive about a scam you've reviewed, clearly indicating it's a copy and paste job and they just haven't read it.

If there's the opportunity to edit a comment, I will do so before approving. But if it's just straight up crap that requires A LOT of editing and provides zero user experience or just feedback, it gets disapproved.

At the end of the day, our visitors and online businesses come first.

I guess sometimes you gotta put yourself in the shoes of hot shot bloggers like Neil Patel, etc, and ask yourself whether they would approve poor value comments on their blogs lol.
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JessiePalay1 Premium
Have you also gotten comments where the commenter is inserting the post title which has your targeted keyword within their comment?

“Thank you for your article on ‘how to get started in weight lifting for beginners’”.

I’ve been getting these types of comments a lot and have been disapproving them because I don’t want google penalizing me for keyword stuffing. Especially if I’m requesting 10 comments and all 10 of them are saying it.
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neilc Premium
Come to mention it, have had a few like that lol.

I guess Google will let you off the hook with the odd few comments with keywords. But you can also edit the comments yourself (making them more natural) before approving. :)
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toddmatthews Premium
See, I'm even okay with people who tell me they'll bookmark, because I come across a lot of valuable articles that I literally do bookmark and will post to my Facebook and Twitter network. I do think there is honesty behind it; not from everyone, but it can be valuable simply because if you get some organic traffic and they read people are bookmarking a site, even if they aren't, it might entice them to stick around and see why. They don't know we're asking for comments.

I'm the same way in that I'll edit before trashing a comment. Most of my comments actually have enough potential to be saved via this method. I'll say "I've never heard of" a few times in my own comments if I didn't hear of the product or service early on.

Some might find it annoying if a commenter states "I'm clicking through to purchase" but then again, there's value because reades see that and might very well think the commenter is purchasing. I've had a few instances where my commenter DID purchase the product after stating this.
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MrKent Premium
The part where they thank you for the review twice in the same comment is pretty annoying, especially when you see 10 comments in a row that are like that.
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neilc Premium
Yeah, there are instances where some folks are being genuine. But a lot of the time, it's just for increasing the word count.

If you get too many comments that say "I've never heard of product X", it's gonna send a bad message to your actual organic visitors. They may assume you're using a comment network (I.e SiteComments) or might question why folks are dropping comments if they've never heard of the product.

There will be the odd times when some will find your review somehow and genuinely haven't heard of the product. But they're very few and far between.

Trust me, some visitors do pick up on the unnatural comments. One accused me of trying to game the search engines because most comments on a review contained the product's name too many times lol.
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JessiePalay1 Premium
This is why I also read the other comments given. I don’t want to be asking the same question that two other people have asked already. If visitors saw that, they will either know something’s up or they will assume that I’m an idiot who’s lazy for asking a question that has already been answered in the comments.

You’d be surprised how many of the questions have already been answered in the comments from commenters who have the same question. Although I have accepted it on a few occasions and have called them out in my comments responses telling them to read the other comments.
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ColleenLVSJC Premium
Great post, Vitaliy! Well said! Like you, I want quality comments, so I try to leave good, helpful comments for others. Leaving a "crappy" comment or commenting without ever reading the post is just not right. In fact, it's inconsiderate of the person who took time to write a good post.

Anyhow, here's to quality comments from now on! :)
Colleen
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LesBlythe Premium
Exactly what I was thinking!

Just like a lot of the other guys in the thread, I was spending too much of my time re-writing comments - now I'm rejecting, with one caveat.

It's blindingly obvious when someone has taken the time to read your post and put some effort into writing a comment. It's equally clear when no effort at all has been made as in Ctrl-C, Ctrl-V

My standards are very high, I'm a professional copy and content writer, so I'm picky.

That said, I'm prepared to cut some slack for a commenter whose first language is obviously not English IF they've made a genuine effort (within reason).

C-R-A-P will be dealt with mercilessly :)

Thanks for taking the time to express what many of us were thinking Vitaliy ;)
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GarenArnold Premium
I know exactly what you are talking about. I have gotten a lot of them. To be honest with you I get more useless ones than positive ones that add value to my website.

I believe a lot of people probably don't know they are doing it incorrectly. But, it is very frustrating!

I did create a training a while ago. Here is how you can actually leave comments of value:
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SimoninAsia Premium
I think I should start being merciless too...

I currently have 179 comments in review because I know I'm going to have to re-write them all. I guess the nice side of me feels bad for disapproving but I know they will never change if we let people get away with it.

Thanks Vitaly, I'll start applying this.
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Zarina Premium
Oh I totally feel you! Vitaliy is right, it's our businesses we're talking about and we need to be merciless when it comes to crap comments.
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scottyb2good Premium
Hi VitaliyG it's Me ! Scotty B ♫, March 3rd, 2019 Sunday
Thanks for the extra info on responding to Comments. I feel this platform is different from the Feedback one I give in the little Bell at the top of ones who are requesting feedback on their sites. This Comment section from the Website Icon to our left seems to be Compliment Only driven. So, a critic I will not be. I think the writer also wants to use these comments to their advantage impressing others to their site. I get that. But not showing them what they can improve on might not be helping them. Oh, well, Icing and a frosting I will go..............Scotty B ♫
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Jason T Premium
I almost wrote something like this yesterday. I have to edit almost all of the comments I am getting due to lack of effort. I hate to be the guy to disapprove a comment but on the other hand I don't request comments to have to go through and spend time editing them. People are now being paid to give comments so the least one can do is actually be engaging and write a thoughtful comment that makes sense.
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VitaliyG Premium
Don't edit them Jason, it's not your job to babysit people who aren't putting in the work to write a proper comment. If it's minor changes, sure, if it's many/major ones, don't do it. It doesn't help nor does it help propel the commenter to write good comments.
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Jason T Premium
Very true, I have 3 pending right now that I'm not so sure what to do with. I understand English is not everyone's primary language, so with those ones I've been a little more forgiving and spent some time to edit but the ones that I can see very little effort are going to have to go.
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Jenny28 Premium
Totally agree. I used to approve all comments and simply edit the bad ones, but no more. Lately I have disapproved the bad comments that lack quality, the ones that need proper spelling, the ones that clearly show my article was not read, and the ones that just say great article. I do not have the time to waste editing and sometimes re-writing the comment all together.
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TBallister Premium
I totally see where you're coming from on this. I've been frustrated with a lot of the comments I've received recently. Either they are poorly written (i.e. tons of grammatical mistakes), off topic, or more of a 'Site Feedback' than a comment on the content itself. What is your stance on editing comments you've received? I wouldn't edit to change what people are saying, but mainly make comments on a grammatical level. Sometimes I feel like I should change whole sentences to more effectively communicate what I THINK the reviewer was trying to say. How do you approach this?
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merlynmac Premium
I do correct grammar and spelling (that's not to say I don't make mistakes myself, but I have seen some obvious errors). I will not change the comment beyond that. If I feel it warrants that kind of change, I'll reject it.
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TBallister Premium
Absolutely agree on that point. I had a couple today that I started editing and then this post reminded me that it wasn't' worth the effort!
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VitaliyG Premium
If it's very minor things like a space here or a period there, I don't mind editing it, I'm not that picky, but if the person has a bunch of mistakes of falls into the bullet points I stated OR repeats the same issues, I will disapprove it.
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TBallister Premium
Same here! Keep up the great work!
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skmorrow Premium
I get really frustrated with the fact that texting language has become more and more accepted in general, not just in comments. I appreciate you taking the time to post this, it's nice to know I am not alone here!
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gjshawk Premium
Good food for thought, Vitaliy. As always. So far I’ve been reluctant to disapprove comments. I’ve had some that were a little Weak” but no obvious bad ones. Misspelling words doesn’t bother me. Perhaps I need to be a bit more picky. I’ve got some thinking to do.

Here’s a question. How long should my reply be to a comment? My replies tend to be pretty short. I get the suspicion though that I’m not helping myself with a short reply. What’s your advice?
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Zarina Premium
If you'll allow me to add my 2 cents...

I think you just need to get your point over, doesn't matter how long or short.

Eg: "I didn't like your comment" won't help them improve.

vs

"I disapproved your comment because it felt like you haven't even read my article. I only accept high quality comments and I recommend you focus on writing quality comments, not just to get credits. Many WA members will mercilessly disapprove your submissions if you continue to do so. Please search WA tutorials on how to provide good comments, to help you get better."

This is off the top of my head. When you have your general reply, you may even want copy and paste if it's the same respond to your disapproved commenters.
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gjshawk Premium
Thanks, but I guess I didn’t make myself clear. Sorry about that. I was asking about replying to an approved comment, not a disapproved one. When I click on the “approve and reply” button I don’t think I write enough there. Usually just something like “thanks for your comment and good luck”. Not very good for SEO I don’t think.
Grant
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Zarina Premium
Oops, I misunderstood, my apologies. That actually makes more sense to care about lol

You're right, this kind of response isn't the best one. Personally, I provide lengthy responses if possible, sometimes even covering the potential questions the other person might have.

That's one of the reasons why I love comments that include questions, it really keeps us engaging.

The only time my response is pretty short if it's an organic comment and I really don't have anything else to add to it. I may ask a question but more often than not, they don't leave a second comment.

Point is... whenever possible, do try to leave lengthy quality comments that also include LSI keywords (synonyms) of that particular post.
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VitaliyG Premium
That should depend on the comment itself Grant. If the person gives you a comment that can lead to a discussion or dialogue (such as asking a good question), work with that and write something to start or keep a discussion going.

If the comment basically equates to there being no discussion or it coming to an end, then a short response will do. A short response still shows other readers that you ARE communicating with them and this helps them be more comfortable in commenting too.
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gjshawk Premium
Makes sense. Thanks
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gjshawk Premium
Thanks, Zarina
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JessiePalay1 Premium
I feel like site comments should have a quiz to new commenters that requires a passing score of 80% minimal or higher.

Have it cover topics such as the purpose of site comments, concepts of what consists of good comments, as well as examples of good comments and bad comments.

(I.E which of the following comments would most likely be disapproved.)

If you don’t pass it, you can’t make comments on other websites.

Do you think this would help out tremendously?
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VitaliyG Premium
Possibly but it wont stop them from giving out bad comments after they pass it.
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JessiePalay1 Premium
I understand. I got affected from it by losing my certified commenter status (lack of sites) and I just stopped giving out comments over time.

My last article I asked for experience with the product and the comments didn’t provide any experience with the product.
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VitaliyG Premium
Yeah when it comes to product reviews, you're bound to have a hard time finding people who have experience with it. I have a site on drones and I RARELY found people who knew about them.

However, don't forget, we do have a filter so we can select the category for what our article is about. It's not an end all solution, but it does help.
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Wdcope Premium
Yes, you are correct about the way comments are done. I see many of the earlier ones which look like they have been pasted. I think its funny when comments are made like that. Perhaps they want to save time and have canned comments, and then do not pay attention to which one they are inserting. lol! No excuse for poor spelling or wrong sentence structure, poor grammar, yet we do have many international members who have English as a second language.
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VitaliyG Premium
Agreed!
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