I created a video but it is still processing. I did lock out when I put the link for the video in the browser it came up processing it has been like this for 3 days now?

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Elke63 Premium
Thanks for all your help concerning my Video upload.
I am pleased to advise you all that it did upload now and I am very happy about it. I will use the same steps for other Videos in the future.

Elke
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Kyle Premium Plus
Where are you trying to upload the video. Never wait more than an hour or two to process ANY video. If it doesn't upload within that time, there is likely an issue with the initial upload.

Try again, should work fine the 2nd time around.

Also, when asking for help like this it is really useful to tell us WHERE you were trying to upload this video just for clarity (so we can better help you). ;)
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Elke63 Premium
I am trying to upload the video into the Link and Tracking - sign up page. I used the 1080 format. I also choose the same size as if I was uploading it to Pinterest.

Elke
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Roybretton Premium Plus
Good morning Ingrid,

Thank you for your question, I hope you are doing well.

First of all, it shouldn't take three days to upload a video!

It takes time for videos to process and a lot can depend on the power of your computer. My average video is around four minutes long and I would say that it takes a couple of minutes to upload to my computer. However, I do have a reasonably powerful desktop computer. On my less powerful laptop, the video would probably take around 7 to 8 minutes for a four-minute video.

I normally record my videos in Camtasia and then upload them to my hard drive and then upload them to YouTube. I'm not sure exactly what your process is Ingrid, however, I would be very careful about logging out of any platform or computer when something is uploading. If you do, the chances are, something is wrong.

I hope this helps.

Roy
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Elke63 Premium
My laptop is fairly new it is a Macbook Air the video is only 30 seconds long

Elke
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Roybretton Premium Plus
Good morning Elke

With a video that long, most laptops should be able to cope with that. Have you retried uploading the video Elke, I appreciate this conversation is a few days old now.

Have a great day.

Roy
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Elke63 Premium
I used the 1080 format and got it of YouTube under creative comments. I am having problems creating my own. The Video is 23 minutes long.

Elke
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YvonneBray Premium
What video program did you use?
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Elke63 Premium
I am using Canva to create the video and it is uploaded to my Macbook Air I then try to upload it to the signup form.
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YvonneBray Premium
I’ve never used Canva to make a video. Sorry I can’t help you.
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