About Valerie29
Rank 53658
124 followers Joined August 2019
I'm a would-be poet, a short-story writer, an autism mum and scatterbrain. Passionate about mental health issues, ADHD, diet and nutrition. I trained for several

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asked in
The Wealthy Affiliate Platform
Updated

I need to unsubscribe temporarily and cannot afford my next payment due in 2 days time but I don't want to lose the domains I have moved here, Would that happen?

If your financial situation is due to COVID19 contact billing via the help center for more information on what can be done. Maybe, they will allow you to split the bill or something.

You will lose access to the platform and your websites will be deleted as soon as your membership expires. Your domain names are yours for as long as you have them registered.

The websites are deleted but not the domains themselves? if they are 'parked' here will they still be parked here when I come back?

Kyle says your sites can be restored "up to 60 days". The safest course of action is to backup your sites and save them on your own computer. Or move them to another hosting provider.
marionblackonline.com/move

Try checking out the Websites - Site Comments if you can get Commenter Certification and if there are any paid comments you can make to put some money towards your WA membership.

Not in that category yet but thank you.

Your account will stay active for up to 30 days, until payment can be processed. After that, your hosting and websites will be turned off.

It's not 30 days, Chrystopher.

Thank you Marion, that article is about cancelling your membership. But if you don’t cancel, and it’s a case of payment failing via PayPal, then they will re-attempt payment 3 times over a 30 day period. After which, your account will be closed immediately.

At least that’s what I’ve been told regarding failing payments. But yes, you are right, as per Kyle, when you close an account, it is immediate.

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Unsubscribing temporarily - will I lose domains?

Unsubscribing temporarily - will I lose domains?

asked in
The Wealthy Affiliate Platform
Updated

I need to unsubscribe temporarily and cannot afford my next payment due in 2 days time but I don't want to lose the domains I have moved here, Would that happen?

If your financial situation is due to COVID19 contact billing via the help center for more information on what can be done. Maybe, they will allow you to split the bill or something.

You will lose access to the platform and your websites will be deleted as soon as your membership expires. Your domain names are yours for as long as you have them registered.

The websites are deleted but not the domains themselves? if they are 'parked' here will they still be parked here when I come back?

Kyle says your sites can be restored "up to 60 days". The safest course of action is to backup your sites and save them on your own computer. Or move them to another hosting provider.
marionblackonline.com/move

Try checking out the Websites - Site Comments if you can get Commenter Certification and if there are any paid comments you can make to put some money towards your WA membership.

Not in that category yet but thank you.

Your account will stay active for up to 30 days, until payment can be processed. After that, your hosting and websites will be turned off.

It's not 30 days, Chrystopher.

Thank you Marion, that article is about cancelling your membership. But if you don’t cancel, and it’s a case of payment failing via PayPal, then they will re-attempt payment 3 times over a 30 day period. After which, your account will be closed immediately.

At least that’s what I’ve been told regarding failing payments. But yes, you are right, as per Kyle, when you close an account, it is immediate.

See more comments

asked in
Getting Started
Updated

I've made the transfer but when I try to log in from WA it takes me back to Shopify. Can anyone advise me what to do please?

Hi Valerie! Write your question on the box located on top of your screen yes with a " Need help" many answers will pop up! Cheers!

Florentino

Thank you. I haven't found anything there that answers my question yet.

O alright! Please go to SiteSupport and write down your question. I am sure they have the answer there.

to go there is look at the left side of your screen you will see help Center there you will find site support.

Let me know if you get it. Cheers!

In contact with them now - thanks :)

Good to hear Valerie. let me know the results.

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Domain transfer from shopify to wa.?

Domain transfer from shopify to wa.?

asked in
Getting Started
Updated

I've made the transfer but when I try to log in from WA it takes me back to Shopify. Can anyone advise me what to do please?

Hi Valerie! Write your question on the box located on top of your screen yes with a " Need help" many answers will pop up! Cheers!

Florentino

Thank you. I haven't found anything there that answers my question yet.

O alright! Please go to SiteSupport and write down your question. I am sure they have the answer there.

to go there is look at the left side of your screen you will see help Center there you will find site support.

Let me know if you get it. Cheers!

In contact with them now - thanks :)

Good to hear Valerie. let me know the results.

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asked in
Getting Started
Updated

I'm looking at a site that can link you to potential affiliate links and I need to specify what promotional methods I would use for their products. One of the options is

Hey Valerie,

It would help knowing what site is providing options for you to select from.

You may even discover this site offers a means of contacting them to ask what this means, as I too can only guess. If they DO have a contact email address, be sure to explain to them how you intend on using your affiliate links. This way they can better advise you with selection to make.

Hope you find this helpful.

It's C.J Affliliates. I've just found they have a youtube channel, so I'm going to explore!

You need never be afraid to go to the vendor for help as that is what they are there for.

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What's a pa sub-affiliate network'? anyone help?

What's a pa sub-affiliate network'? anyone help?

asked in
Getting Started
Updated

I'm looking at a site that can link you to potential affiliate links and I need to specify what promotional methods I would use for their products. One of the options is

Hey Valerie,

It would help knowing what site is providing options for you to select from.

You may even discover this site offers a means of contacting them to ask what this means, as I too can only guess. If they DO have a contact email address, be sure to explain to them how you intend on using your affiliate links. This way they can better advise you with selection to make.

Hope you find this helpful.

It's C.J Affliliates. I've just found they have a youtube channel, so I'm going to explore!

You need never be afraid to go to the vendor for help as that is what they are there for.

See more comments

asked in
Getting Started
Updated

I'm trying to log in as admin but I'm getting 'access denied'.

Featured Comment

I suggest creating a hosting support ticket here:

https://my.wealthyaffiliate.com/websites/support

You can also find this within the Websites menu under the "SiteSupport"(to the left). This is where you should go if you ever have loading issues with your website, email issues, plugin/theme issues, or if you accidentally do something that adversely impacts your website.

This support is 24/7 and upon submitting your ticket we will look into it right away Valerie!

Thanks Kyle :)

Are you logging in at https://yourwebsiteURL/wp-admin, where yourwebsiteURL is your website's actual URL?

If so, are you using the username and password shown for your site under Websites? Be sure you copy it just right. Sometimes if you double-click to copy hidden characters are introduced.

If that still doesn't work, go to Websites > Site Manager and click on the Refresh button to sync up again and then try again.

I'm just logging in where it remembers it for you if you know what I mean. Tried refreshing too. Think I'd better go to support. Thank you.

I'm sure they'll get it sorted for you.

If your site is hosted here at WA, click on the change password button and try again. Otherwise, it could be that you have the CAPS LOCK on. Hope you get it sorted. Alanna

I did the changing of password thing and no caps lock on. Puzzled!

Then I'd send a message to Site Support and see if they can help you out. Good luck!

Thank you :)

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I can't log in to my website. can anyone help?

I can't log in to my website. can anyone help?

asked in
Getting Started
Updated

I'm trying to log in as admin but I'm getting 'access denied'.

Featured Comment

I suggest creating a hosting support ticket here:

https://my.wealthyaffiliate.com/websites/support

You can also find this within the Websites menu under the "SiteSupport"(to the left). This is where you should go if you ever have loading issues with your website, email issues, plugin/theme issues, or if you accidentally do something that adversely impacts your website.

This support is 24/7 and upon submitting your ticket we will look into it right away Valerie!

Thanks Kyle :)

Are you logging in at https://yourwebsiteURL/wp-admin, where yourwebsiteURL is your website's actual URL?

If so, are you using the username and password shown for your site under Websites? Be sure you copy it just right. Sometimes if you double-click to copy hidden characters are introduced.

If that still doesn't work, go to Websites > Site Manager and click on the Refresh button to sync up again and then try again.

I'm just logging in where it remembers it for you if you know what I mean. Tried refreshing too. Think I'd better go to support. Thank you.

I'm sure they'll get it sorted for you.

If your site is hosted here at WA, click on the change password button and try again. Otherwise, it could be that you have the CAPS LOCK on. Hope you get it sorted. Alanna

I did the changing of password thing and no caps lock on. Puzzled!

Then I'd send a message to Site Support and see if they can help you out. Good luck!

Thank you :)

See more comments

Login
Create Your Free Wealthy Affiliate Account Today!
icon
4-Steps to Success Class
icon
One Profit Ready Website
icon
Market Research & Analysis Tools
icon
Millionaire Mentorship
icon
Core “Business Start Up” Training