asked in
The Wealthy Affiliate Platform
Updated

I need to communicate with the billing department...it's rather urgent. Can anyone help me?

You may find this quicker than sending a private message to Kyle
https://www.wealthyaffiliate.com/contact

it turns out that you're right...got a reply quickly. Thanks, Marion.

Hey James,

You can reach Kyle in a private message: https://my.wealthyaffiliate.com/message/kyle and simply click on Billing & Membership for this issue.

Hope you find this helpful.

Hello James, I usually write SiteSupport whenever I get stuck on administration things and then they somehow get the right people involved. Here is the way to get it... Problem with your website "Yes", specifically "other", and then write a concise description of the problem with an ask for them to arrange someone to look into it for you. Sometimes that worked for me. The SiteSuport people really are amazing. Rupert.

I just did that and you made me feel ok about it. lol. Thanks.

Hi James,

I fit is an urgent issue I would go ahead and contact Kyle directly through his email address Kyle@wealthyaffiliate.com as far as I know there is no actual billing department per se.

I believe that they handle the billing directly themselves (IDK - I may be wrong on that).

Don't expect a quick reply,
(they receive tons of emails and messages daily)

Calvin

Thanks, Calvin. Take care.

See more comments

Billing contact info.how to contact?

Billing contact info.how to contact?

asked in
The Wealthy Affiliate Platform
Updated

I need to communicate with the billing department...it's rather urgent. Can anyone help me?

You may find this quicker than sending a private message to Kyle
https://www.wealthyaffiliate.com/contact

it turns out that you're right...got a reply quickly. Thanks, Marion.

Hey James,

You can reach Kyle in a private message: https://my.wealthyaffiliate.com/message/kyle and simply click on Billing & Membership for this issue.

Hope you find this helpful.

Hello James, I usually write SiteSupport whenever I get stuck on administration things and then they somehow get the right people involved. Here is the way to get it... Problem with your website "Yes", specifically "other", and then write a concise description of the problem with an ask for them to arrange someone to look into it for you. Sometimes that worked for me. The SiteSuport people really are amazing. Rupert.

I just did that and you made me feel ok about it. lol. Thanks.

Hi James,

I fit is an urgent issue I would go ahead and contact Kyle directly through his email address Kyle@wealthyaffiliate.com as far as I know there is no actual billing department per se.

I believe that they handle the billing directly themselves (IDK - I may be wrong on that).

Don't expect a quick reply,
(they receive tons of emails and messages daily)

Calvin

Thanks, Calvin. Take care.

See more comments

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asked in
WA Affiliate Program
Updated

this was the only way I can see to communicate with somebody at runs WA...I urgently need to talk to someone in the billing department.

Try this
https://www.wealthyaffiliate.com/contact

Drop Kyle a private message here: https://my.wealthyaffiliate.com/kyle/

How do I communicate with billing?

How do I communicate with billing?

asked in
WA Affiliate Program
Updated

this was the only way I can see to communicate with somebody at runs WA...I urgently need to talk to someone in the billing department.

Try this
https://www.wealthyaffiliate.com/contact

Drop Kyle a private message here: https://my.wealthyaffiliate.com/kyle/

asked in
Website Development & Programming
Updated

Does WA hosting use Apache web server software?

i you go into your site then you can find this info under tools - site health
under the info tab at the top
you get the info - open the server accordian
there are the older servers and the newer ones - so thi will how you which one you are on.
php is 5.xxxxx wheezy blog on the old one
have fun
phil

Does wa hosting use apache web server software?

Does wa hosting use apache web server software?

asked in
Website Development & Programming
Updated

Does WA hosting use Apache web server software?

i you go into your site then you can find this info under tools - site health
under the info tab at the top
you get the info - open the server accordian
there are the older servers and the newer ones - so thi will how you which one you are on.
php is 5.xxxxx wheezy blog on the old one
have fun
phil

asked in
Website Development & Programming
Updated

I'm about to hire a freelcnace developer to build a website for me. Is this something I can do on WA hosting platform and what are the limitations? Is there training availabl

Hey James,

You do not need to log into WA in order to gain access to your website. Here's training on that: Here is how you can setup a new user for your freelance developer: Hope you find this helpful.

Training on giving permissions to a freelance developer?

Training on giving permissions to a freelance developer?

asked in
Website Development & Programming
Updated

I'm about to hire a freelcnace developer to build a website for me. Is this something I can do on WA hosting platform and what are the limitations? Is there training availabl

Hey James,

You do not need to log into WA in order to gain access to your website. Here's training on that: Here is how you can setup a new user for your freelance developer: Hope you find this helpful.

asked in
Website Development & Programming
Updated

I forgot how I found the files for a site to move to my pc localhost...I'm circling around the answer, but thought it might be faster to ask. Thanks.

There's no FTP access for the siterubix subdomains only for websites installed on your own domain names.

Thanks though for taking the time to get back to me. take care.

I've got that, but none of the ftp clients I install on my PC will download files

In the SiteManager, click on 'details' for your site and you will find the ftp information for your site.

How to locate files for website?

How to locate files for website?

asked in
Website Development & Programming
Updated

I forgot how I found the files for a site to move to my pc localhost...I'm circling around the answer, but thought it might be faster to ask. Thanks.

There's no FTP access for the siterubix subdomains only for websites installed on your own domain names.

Thanks though for taking the time to get back to me. take care.

I've got that, but none of the ftp clients I install on my PC will download files

In the SiteManager, click on 'details' for your site and you will find the ftp information for your site.

Login
Create Your Free Wealthy Affiliate Account Today!
icon
4-Steps to Success Class
icon
One Profit Ready Website
icon
Market Research & Analysis Tools
icon
Millionaire Mentorship
icon
Core “Business Start Up” Training