Site Support, Anonymous Heros. Thank you to Site Support!
Last Update: May 26, 2017
The Site Support Staff, whoever they are, are some of the unsung heros here at WA!
I want to take this opportunity to publically thank the Site Support staff here at WA for the work they do on our behalf! Thank you!
Even though we don't really know who you are, we are all impacted by your attention to detail, professionalism, technical expertise, and, outstanding customer service skills!
It is the Site Support staff that keep the servers and applications we all use up and running. I'm very grateful for their outstanding service.
In the few occasions that I have needed some support from these folks, they have been quick not only to respond to my request, but, quick also to address and correct any issue that I have had. Again, Thank you!
Mine is not the first letter of praise these folks have had. Check out some of the other great posts about Site Support by typing "Site Support" in the search window at the top of the screen.
You will see a long list of satisfied customers.
If you need support for your site, just click the "SiteRubix" button toward the top left of any WA page.
Then, select Site Support on the bottom of the pop up.
When the Site Support Ticket Submission page comes up, just answer the questions and fill out the form. Many times you may find your answer has already been covered and is available for your perusal.
It the answer still eludes you, you can send a request to the Site Support staff.
I had a small issue pop up today so I sought the counsel of the Site Support staff. In just a few minutes I had a response and the issue was solved!
What great service!
Thanks again Site Support! You keep us all on the path to success!
Here's a question - Is there a blog written by Site Support that might list things like any recurring issues they may find. Or, other things that we could, or, should avoid?
Please share if you have any info on this.
They are definitely all stars. Unlike other hosting and website companies where you get a help desk, that has to escalate things to the technical team, you get access directly to the experts here.
Straight to the source, leads to quicker, more qualified help (and it's only getting better by the day!)
Yes, great tribute for their amazing support!
Hail to our mystery men!
Our unsung heroes.
Thank you for posting this recognition of our behind the scenes people.
They are very helpful!
Hi. Finally got the power back. But I am bushed after getting this site together. Take care dear lady. I'll do my posts tomorrow! :)))
You will like it.
Your body will thank you!!!!!
We will chat tomorrow!
See more comments
SITE SUPPORT is equal to CUSTOMER SUPPORT or SERVICE, especially so where online services are central to what users such as us depend on. I am sure if some independent third party surveyed entities in the space Wealthy Affiliate is in, WEALTHY AFFILIATE would top the rankings for "SITE SUPPORT a.k.a "CUSTOMER SERVICE" ...