Creating your email address

Creating an email address for a domain hosted at Wealthy Affiliate is very easy and can be done with a few clicks of your mouse.

Instructions

Step 1: log into your Control panel for the domain you want to create an email address for


Step 2: Once logged into Plesk, click the "Mail" link on the left

Step 3: Click on "Create Mail Account"

Step 4: Choose the email that you want to setup. Example: contact@yourdomain.com. Choose a Password, and click "Finish".

You have now setup your email address for this domain

Accessing your Mail Box

There are two ways to access your mail box for your domain:

Step 1a: Through your domain control panel. Log into your domain control panel, click the Mail link from the main menu, then click the webmail icon next to the domain you wish to access.

Step 1b: Directly in your browser by visiting the URL: http://webmail.yourdomain.com

Step 2: Enter your email address and password on the Webmail access page and login to your mail box. Keep in mind that passwords are CASE SENSITIVE.

Tutorial Complete



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Recent messages
wongskcom Premium
what is the purpose of creating this email account? Does it serves any purpose.?since most of us are having gmail.com account.
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Первые шаги, сложновато.
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Orbulas Premium
Carson I can not find the control panel you are talking about to set up my email for my first web site. Cant find anything that looks like the picture above.
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BarbaraJP Premium
click your manager as if your logging in to your website, At the top of the page you should see Site Comments, Site Email, etc
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Santalla1 Premium
When I go to type in the email to create it…when you have to choose the domain in the drop down box, there is nothing there to choose…..
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Shoshinbal Premium
i can not find "parallel plask"...
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ApachePine Premium
Carson! Dude it would be so cool if you guys would give us access to our MX records. Then I could keep using my gmail and sweet google apps. This way I wouldn't have to go back to the dark ages! or create a new email address.

Thanks,
Jordan
Apache Pine
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Carson Premium
Hey Jordan,

You can keep using Gmail with an email forward. Here's training on how to do this:

https://my.wealthyaffiliate.com/training/creating-email-accounts-email-forwards-for-your-website

If you forward your mail to a Gmail account you can then send and receive and manage all your email within gmail. This is how we suggest everyone use domain email.

Domain mailboxes are the dark ages and totally old school. Go with a forward to Gmail!

Carson
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ApachePine Premium
Ya the only problem is that my email is Jordan@apachepine.com. So i will have to make some new account that is jordand12324455667@gmail.com <-- so unprofessional. Then every time I want to reply it will say sent from (unprofessional email).. Or every time i would have to go to WA just to email. It would be fine if i didn't have 10-20 emails a day you know what I mean.

If i could just access my MX records through WA I would be able to keep my email address that everyone already emails me at and wouldn't have to set up some jerry rigged email system.

Sorry I just added a premium account because I thought it would be easier to learn and hook everything up. Now it is kind of a nightmare.
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Delf Premium
This might help: When you are in your Control Panel, (1.) Click "Build Websites" and your websites appear; (2.) Click "Domains" and your Domains appear. At the top portion, click "Email". You will be asked to create your new web mail and presto! You have a new web mail with your generated Password; (3.) Click "Log in" to visit your new web mail (just write your new web mail and the generated Password and leave the Language "Default" and Protocal "IMAP" alone) and you are ready to read or compose your email. Did I do it right, Kyle and Carson? Please advise. I am a new comer so I may be wrong.
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MrsGlarner Premium
That worked perfectly! Thank you Delf!
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robinjs Premium
The above Plesk Panel doesn't seem to exist - I clicked on "Build Websites" then on the Email tab and figured out how to set up my email pretty easily. But the above tutorial confuses you, especially since you reach it by clicking on a link towards the end Day 2 of the 30 Day Success Club training:

Recommended read: WA Hosting Email

https://my.wealthyaffiliate.com/share_zone/view/976
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Sachindra Premium
Is parallels plesk is working. I can not find it. Even Site Rubies is also not functioning. Is this two are still functioning, or it is withdrawn from WAU. Only Word Press Express is working. Is it possible to upload or download files in Wordpress?
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jrych Premium
Hey Carson,

I have my email account up and running but I have tested it with a gmail account I have, and while I have been able to receive email at my domain's account, I haven't been able to send it. I read this tutorial but took a very different route to creating the address. Since you can no longer sign into the control panel I went to the "email" tab where I entered the email address I wanted @ my domain. I was then given a password allowing me to log-on. Simple as that (if that is the correct method) but then again I haven't changed any settings and haven't been able to successfully send outgoing email...
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MELCHIZEDEK Premium
I can't access my control panel either. I also go to Build Websites, then I click Domain, after that I click Login under Control Panel option. However, the page just times out, and doesn't load. What's the problem...
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Skyborn_09 Premium
I can't access my control panel. I go to "Build Websites", then I click "Domain", after that I click "Login" under the Control Panel option. A new window pops up and it says This webpage is not available. Can someone please help me set up my email?? Thanks
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r0yb0y62 Premium
Thank you Danie now I got it YESSSS that was a bit easyer I guess Im missing things do to termenoligy and just not being to bright LOL
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Danie Jones Premium
Hey, everyone below having issues getting into their email accounts. Try going into your email from here at WA. On your main menu to the left here at WA, under Premium Services, click on the Build Website link. Under "My Domain" there is a column that says Webmail and directly under that a link that says Login. When you click on it, it should give you the option to create your mail account. I never tried getting into my email the way you but, it's always worked for me this way. Let me know if helps.
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r0yb0y62 Premium
ok I don't see a main menu or Mail on my dash trying to set up e mail
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Carson Premium
Visit your websites dashboard and in the list of your domains you will see a link labeled "Webmail". Click that and you will be taken to the login for your email. Another option is to visit: http://webmail.yourdomain.com in your browser. This opens the same page that opens when you click on "webmail" from your domain list here at WA. Your website dashbaord is located here: https://my.wealthyaffiliate.com/websites/
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WErRush Premium
Me three, I'm having the same problem, "...ERR Login Failed"
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Carson Premium
Have you already setup your email address and password? The ERR login Failed means that you're not entering your email address and password correctly, or that you have not set it up. If you have set this up then you can submit a hosting ticket and ask for some support through that channel. The reason I mention creating a support ticket is that we get all the information about your domain and your hosting account included with the ticket. Please include the email address and password in the support ticket so we can test the login and provide feedback.
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ChristineK Premium
I am having the same error : " Server responded: -ERR Login failed " when logging in to the email at both Step 1a , and Step 1b in the Step 2 stage . Any..suggestions?
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Amy Farr Premium
I put in the http://webmail.yourdomain.com as the example. of course i am attempting my own domain names. just wanted to clarify.
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Amy Farr Premium
My email won't load on either of my sites. I get the name set up then when i attempt to login to http://webmail.yourdomain.com I get a "Runtime error" message, my screen freezes, then the internet shuts down. It happens on both domains. I attempted to create a ticket as well and it won't create! help please!!
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Danie Jones Premium
Uh, Carson? Now I'm having issues submitting the ticket you requested below. I found it under "Build Website" just as you stated, click on the Open Ticket button, entered all the information requested, and then when I hit the Submit Ticket button it doesn't do anything. The window stays open, I can change any of the information, and it doesn't show that the ticket is pending when I exit out of it.
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Carson Premium
Hey Danie, send me a private message and I can have a look into this for you. Sounds like there may be a browser compatibility issue or something preventing you from submitting a ticket.
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Danie Jones Premium
So, I watched the tutorial and I'm still having an issue with my email account. It appears to be set up correctly; I can get in and out, I can change the settings, I set up my signature, ect. The issue I'm having is setting up folders and moving messages to them. I tried creating a folder and it didn't seem to work. Then, I tried to move the message to any folder, just to see if it would work, and it wouldn't allow me to select the email (by clicking the box on the left) to move to a folder. Thoughts?
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Carson Premium
Hey Danie, sounds like these regular tasks such as creating a folder and organizing your email are giving you some trouble. It sounds to me like something that we should look into for you. My suggestion is to create a hosting ticket from your Website Dashboard and explain this issue. We'll then have all the information that we need to look into this for you. Access your website dashboard from the main menu under Premium Services by clicking on "Build Websites".
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Carson Premium
If anyone would like some help with setting up their email accounts I will be happy to assist.
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RogerD Premium
Carson. I really need some help. I have been with WA for some years but just lately have been having serious issues with email. My Squirrel system at leasy had been receiving emails. although for months I was unable to send any. Not a huge problem. About five days ago it stopped working altogether. This is a big problem. One email I miss could cost me $1000 or more.

I have tried so many things I have lost count. could not get any help from Live Chat. I did follow some videos about changing the password on the email account and switching to Gmail. That finally worked on June 1st but my emails stopped working again on June 2nd.

If I can't get things working again I might need to get some external help to migrate my domail to some other hosting and set up a brand new website. My domain is:

advancedtrainingservices dot co dot uk

Is there anything you can do to help?

Thanks

Roger
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anand Premium
smooth sailing
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mjenkins Premium
When you create your email, do you have to use the word "contact" as your mail account address?
Because I wanted to be "Michael@michaelsmadmusic.com", but for whatever reason, it won't let me log back into my email account with that user name....Is that just not an option?
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Carson Premium
You can use any name that you want for your email. "Contact" is a very common address, but you can use "michael".. For instance my email address is: carson@wealthyaffiliate.com.
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Hi Carson
Plz tell me which username plz?
I use the username and pass at http://my.wealthyaffiliate.com/websites
but a panel show: Server responded: -ERR login failed
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use your domain name as the user name
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mjenkins Premium
I found out the hard way, it works when you use the word "contact" as your mail account address. So for example, you can reach me at "contact@michaelsmadmusic.com"

I wanted to be Michael, but I had the same problem.
Hope this helps.
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warriorprincess Premium
Ok. Done!
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D Premium
hi - I'm still missing a step before I can set up the e-mail address. Somehow I still haven't got my cpanel set up. I must be missing something, but it seems to me that none of the links for Day 2's task send me to the right spot to take care of this. Can anybody send the right link for the cpanel set-up? To clarify what I need to do: I must point my FTP client to my url. Thanks in advance to anybody who offers to help out.
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D Premium
By the way, I receive instructions to open ftp after I type in my url. It brings up 12 folders on my screen in a new window. They are labeled: anon_ftp, bin, cgi-bin, conf, error_docs, httpdocs, httpsdocs, pd, private, statistics, subdomains, web_users. Am I supposed to open one of these to set up the cpanel?
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Carson Premium
All of the information you are after is on your websites page (in the main menu). Click on "Control Panel" from the websites page within the Domain list.
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Lucky Winner Premium
done with ease
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bh1 Premium
done with ease
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u have to use your domain name as a login name on your hosting page.
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Kimber89 Premium
u have to use your domain name as a login name on your hosting page.
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i don't know why but my website looks diferent then on this video,but the emeil waz easy:)
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Kimber89 Premium
i don't know why but my website looks diferent then on this video,but the emeil waz easy:)
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Zulnare Premium
i get this message when i try to log in on webmail.

Server responded: -ERR Login failed
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normpurc Premium
i get this message when i try to log in on webmail.

Server responded: -ERR Login failed
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Spartan 310 Premium
Thanks for the tutorial!
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Capn ERyc Premium
Thanks for the tutorial!
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Jewel50 Premium
Oh, meant to write thanks Carson!
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srvidaloca Premium
Oh, meant to write thanks Carson!
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Jewel50 Premium
Thanks Kyle, I have just set up my email and have also logged in. Quite straight forward.
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srvidaloca Premium
Thanks Kyle, I have just set up my email and have also logged in. Quite straight forward.
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Countrygirl47 Premium
Okay! The information here helped me to set-up my email. The instructions were simple enough for me to follow and of course I like simple!
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mnm170 Premium
Okay! The information here helped me to set-up my email. The instructions were simple enough for me to follow and of course I like simple!
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Tigersouth Premium
Why can't I see the illustrations in WA hosting email?
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metalheader Premium
Why can't I see the illustrations in WA hosting email?
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GeorgiaGirl Premium
Easy and it works good. Set all my stuff except the link for here on my address signature
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prairiegold Premium
Easy and it works good. Set all my stuff except the link for here on my address signature
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jka861 Premium
Hey Kyle,

Thanks for the tutorial. I was successful in creating, logging in, and viewing my newly created mailbox.

I want suggest to people to really following the instructions in the lesson because they are on point.

Don't be like me, because I have some marketing savvy, I thought I could skip around the lessons and go for the things that I thought I needed, wrong!

I would recommend that you follow the lessons through even if you think you know it. You maybe pleasantly surprised. I know was.
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susanr3 Premium
Hey Kyle,

Thanks for the tutorial. I was successful in creating, logging in, and viewing my newly created mailbox.

I want suggest to people to really following the instructions in the lesson because they are on point.

Don't be like me, because I have some marketing savvy, I thought I could skip around the lessons and go for the things that I thought I needed, wrong!

I would recommend that you follow the lessons through even if you think you know it. You maybe pleasantly surprised. I know was.
Reply
asia Premium
i cannot see the tutorial,only blank boxes,please help..thanks
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Gary Boodro Premium
i cannot see the tutorial,only blank boxes,please help..thanks
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aubrey07 Premium
done with this..thnks
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paulmillard Premium
done with this..thnks
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Capn ERyc Premium
I'm glad to see that I'm not the only one who can't follow directions - misery loves company! But does anyone ever answer these posts 'cause I came here looking for answers?
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Zak456 Premium
I'm glad to see that I'm not the only one who can't follow directions - misery loves company! But does anyone ever answer these posts 'cause I came here looking for answers?
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Capn ERyc Premium
I'm glad to see that I'm not the only one who can't follow directions - misey loves company! But does anyone ever answer these posts 'cause I came here looking for answers?
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Zak456 Premium
I'm glad to see that I'm not the only one who can't follow directions - misey loves company! But does anyone ever answer these posts 'cause I came here looking for answers?
Reply
keepthechange Premium
got it
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robertmcgl Premium
got it
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keepthechange Premium
The server keeps timing out when I try to log into the panel.
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robertmcgl Premium
The server keeps timing out when I try to log into the panel.
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Arbecce Premium
I finally got into the email by changing my password.
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bassman Premium
I finally got into the email by changing my password.
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eddyharry89 Premium
thanks for the tutorial... only take 5 minutes to set this up
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makent Premium
thanks for the tutorial... only take 5 minutes to set this up
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Zwack Premium
Hello,

Although I can receive email to the new WA hosted domain email address just fine, it seems I am having a similar problem as some others here in either replying to or creating a new mail and simply sending to certain email contacts.

In doing a little further testing it seems that the ones that will not accept email from me are (coincidentally??) all being hosted by godaddy.

I get the following error message from the mailer daemon:

SMTP error from remote mail server after DATA:
host smtp.secureserver.net [72.167.238.201]: 550 5.7.1 SPF unauthorized mail is prohibited.
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Integrity Premium
Hello,

Although I can receive email to the new WA hosted domain email address just fine, it seems I am having a similar problem as some others here in either replying to or creating a new mail and simply sending to certain email contacts.

In doing a little further testing it seems that the ones that will not accept email from me are (coincidentally??) all being hosted by godaddy.

I get the following error message from the mailer daemon:

SMTP error from remote mail server after DATA:
host smtp.secureserver.net [72.167.238.201]: 550 5.7.1 SPF unauthorized mail is prohibited.
Reply
Johnson49 Premium
Have two domains one works fine but the other won't let me in
any ideals what may be wrong.
Reply
Kingdom_Kid Premium
Have two domains one works fine but the other won't let me in
any ideals what may be wrong.
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filip2011 Premium
"Server responded: -ERR Login failed"...........THis is all i get when i try to Login, Any suggestions anyone?
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chas901 Premium
"Server responded: -ERR Login failed"...........THis is all i get when i try to Login, Any suggestions anyone?
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Victoria Marie Premium
worked, I have a MacBook Pro with Snow Leopard and it works with the Vista Interface Skin. Now I look forward to RECEIVING an email :)
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ScottRamhorn Premium
worked, I have a MacBook Pro with Snow Leopard and it works with the Vista Interface Skin. Now I look forward to RECEIVING an email :)
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I keep getting "Web Browser cannot display the webpage" whenever I try to login to my Domain Control Panel. Any ideas?
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webpen Premium
I keep getting "Web Browser cannot display the webpage" whenever I try to login to my Domain Control Panel. Any ideas?
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Phuoc Premium
perfect
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lbmj1527 Premium
perfect
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uly318 Premium
Thanks for the step by step process...it's really cool and I am jazzed!
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drido Premium
Thanks for the step by step process...it's really cool and I am jazzed!
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shaun702 Premium
Can someone help....I created an email account but I click on mail account and I don't get to a screen that allows me to create new mail...
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berrycom Premium
Can someone help....I created an email account but I click on mail account and I don't get to a screen that allows me to create new mail...
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mikewhiterose Premium
Please Help I still can't login to my email and still getting the ERR login in failed.
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normanh2 Premium
Please Help I still can't login to my email and still getting the ERR login in failed.
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HelpingHeart Premium
17 hours ago I got up for my day job. I missed day two on day 2 yesterday and thought I was making good progress today...then this little email issue came up and I got stuck. I see others are having it. I changed the skin to XP(thanks Old Miser). Anyway, I expect everything will be ok when I try tomorrow. I will now look at the day 3 email I got and see if I can do those steps before I crash. BTW, Kyle & Carson, I desprately want to leave my day job and am committed to catch up on Saturday or Sunday any work I fall behind on during the week.
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BrandonD Premium
17 hours ago I got up for my day job. I missed day two on day 2 yesterday and thought I was making good progress today...then this little email issue came up and I got stuck. I see others are having it. I changed the skin to XP(thanks Old Miser). Anyway, I expect everything will be ok when I try tomorrow. I will now look at the day 3 email I got and see if I can do those steps before I crash. BTW, Kyle & Carson, I desprately want to leave my day job and am committed to catch up on Saturday or Sunday any work I fall behind on during the week.
Reply
cashflow+ Premium
Wow! worked the first time. I was starting to sweat with the thought of how long it would take me. How about less than five minute, I can see how that will be to long once I get used to this. I plan on building lots of sites.
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frodo4eva Premium
Wow! worked the first time. I was starting to sweat with the thought of how long it would take me. How about less than five minute, I can see how that will be to long once I get used to this. I plan on building lots of sites.
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Boghead Premium
How do you go about configuring an email for use with an email program like Thunderbird.

WA is one of the few places you can configure a catch all email redirection which is very useful for setting up different W2.0 sites but using the webmail program is certainly not convenient.

I've searched on the forum for this but can only find old posts and I've been unable to get it working (password rejected). I can't believe more people are not interested in this problem.
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MZ Premium
How do you go about configuring an email for use with an email program like Thunderbird.

WA is one of the few places you can configure a catch all email redirection which is very useful for setting up different W2.0 sites but using the webmail program is certainly not convenient.

I've searched on the forum for this but can only find old posts and I've been unable to get it working (password rejected). I can't believe more people are not interested in this problem.
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LuLu6 Premium
"Server responded: -ERR Login failed" is all I get every time I try to log in to my email. I have removed and set up again the email but it does not help. I also changed the skin to XP as Old Mizer suggested but this also did not help. I have been fighting this for days. I think I am just going to stick with a free email account it is easy to set up and it just works.
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mic100av Premium
"Server responded: -ERR Login failed" is all I get every time I try to log in to my email. I have removed and set up again the email but it does not help. I also changed the skin to XP as Old Mizer suggested but this also did not help. I have been fighting this for days. I think I am just going to stick with a free email account it is easy to set up and it just works.
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Old Mizer Premium
I have seen many posts in the Forum about Webmail problems. I was having the same. Until I changed something so I wanted to share it here. Underneath the choice of language is another thumbnail for "Interface Skin" which is set to "Vista" by default. I am one of the few who still have XP for Windows. After I changed the skin to XP, closed the browser, re-opened it and tried again everything worked fine.
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allyg1207 Premium
I have seen many posts in the Forum about Webmail problems. I was having the same. Until I changed something so I wanted to share it here. Underneath the choice of language is another thumbnail for "Interface Skin" which is set to "Vista" by default. I am one of the few who still have XP for Windows. After I changed the skin to XP, closed the browser, re-opened it and tried again everything worked fine.
Reply
jskworld Premium
I followed these steps exactly to see whether it would make a difference from the slightly different way I set up my first email account, for whatever reason for both of them I get the error: "Server responded: -ERR Login failed" when I try to login.
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MrCynical Premium
I followed these steps exactly to see whether it would make a difference from the slightly different way I set up my first email account, for whatever reason for both of them I get the error: "Server responded: -ERR Login failed" when I try to login.
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Carson Premium
@Brownie54 - Yes we have had some tempermental times with WA hosting, but we are working daily on improving the stability.
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Dorbie Premium
@Brownie54 - Yes we have had some tempermental times with WA hosting, but we are working daily on improving the stability.
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Brownie54 Premium
I finally got my email to work. I did everything in this tutorial and just kept getting an error message and it would not let me log in. Finally for whatever reason it worked. I find WA Hosting very tempermental. Sometimes it works but most times it is in the corner sulking!
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rgraham Premium
I finally got my email to work. I did everything in this tutorial and just kept getting an error message and it would not let me log in. Finally for whatever reason it worked. I find WA Hosting very tempermental. Sometimes it works but most times it is in the corner sulking!
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Carson Premium
@ Xristos-Anastasios: please contact me via private message and I will look into your email setup to make sure it is working correctly. Thanks.
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Dorbie Premium
@ Xristos-Anastasios: please contact me via private message and I will look into your email setup to make sure it is working correctly. Thanks.
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PMV Premium
Ahhh that's great Carson, I think it will be useful for a lot of people :)
Thanks
Paula.
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dabears Premium
Ahhh that's great Carson, I think it will be useful for a lot of people :)
Thanks
Paula.
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its okey i fixed it :P
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Joel_R Premium
its okey i fixed it :P
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hello dear friend - i did all these but the problem is that you cannot send e-mails (but you can receive).
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Joel_R Premium
hello dear friend - i did all these but the problem is that you cannot send e-mails (but you can receive).
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