We all look forward to receiving comments from fellow WAers and so it should be. The problem is that you often get irrelevant comments and comments that belong more on the site feedback platform than on the site comments platform.
These comments are often left by our newer, inexperienced WA members so I thought that I would jot down a "no holds barred" training for newbies and those who have maybe missed the boat.
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TeamIceCream
Premium
Excellent training - thank you Bryan.
As newbies we are often eager to help and although we may not be able to build our own businesses so well, we definitely know as users of websites what frustrates us and what works for the user and what not, etc.
I have marked this training, so that when I'm at the point where I request feedback or comments, I can refer them to your training if I get something inappropriate.
Wishing you all the best!
Sharlee
As newbies we are often eager to help and although we may not be able to build our own businesses so well, we definitely know as users of websites what frustrates us and what works for the user and what not, etc.
I have marked this training, so that when I'm at the point where I request feedback or comments, I can refer them to your training if I get something inappropriate.
Wishing you all the best!
Sharlee
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bryanb007
Premium
Hi Sharlee, Thanks for your support. I realised something today as well that I did not put in the training. That is that if a comment does not hurt our page and we don't want to reject the comment, we can accept it and then go to our back office and remove it. that way the writer does not get penelised for the rejection. Maybe we could PM them and let them know what we found wrong with the comment and why we are deleting it. :-)
I add this because we don't want our colleagues to accumulate 3 rejections and get suspended from commenting due to inexperience. At WA we try and help each other grow and succeed.
All the best
Bryanb
I add this because we don't want our colleagues to accumulate 3 rejections and get suspended from commenting due to inexperience. At WA we try and help each other grow and succeed.
All the best
Bryanb
TeamIceCream
Premium
Hi Bryan
I'm too new to all of this to be able to comment on this, I'm totally clueless. (Not easy to admit though!) :-) LOL!
I was also wondering whether one can maybe PM the person who left the comments that is inappropriate, refer them to this training of yours, and ask them to go change their comment, so that you can approve it (while also explaining what the consequences may be if their comment gets rejected). Do you know whether they can afterwards edit their comment/feedback?
Peace to you!
Sharlee
I'm too new to all of this to be able to comment on this, I'm totally clueless. (Not easy to admit though!) :-) LOL!
I was also wondering whether one can maybe PM the person who left the comments that is inappropriate, refer them to this training of yours, and ask them to go change their comment, so that you can approve it (while also explaining what the consequences may be if their comment gets rejected). Do you know whether they can afterwards edit their comment/feedback?
Peace to you!
Sharlee
bryanb007
Premium
Hi Sharlee, Thanks for the comment. You can absolutely pm the person. I do not know if they can change their comment on the system. They may have to send you a new comment and you can edit (update)their old comment once you have approved it. So do not approve it until you receive their new comment.
You can also just edit their comment without receiving a new comment from them, which is what a lot of people do. I would still PM them though and point them in the right direction so that they do not make the same error again, after all, we are here to help and teach each other.
Wishing you the best at WA
Bryanb
You can also just edit their comment without receiving a new comment from them, which is what a lot of people do. I would still PM them though and point them in the right direction so that they do not make the same error again, after all, we are here to help and teach each other.
Wishing you the best at WA
Bryanb
TeamIceCream
Premium
Hi Bryan
I have learned A LOT - thank you! ;-)
I agree, we are all learning and I think it is fairly safe to assume that we all want to improve our skills, so it will be awesome if mistakes are pointed out and shown how to correct it.
Excellent, I have bookmarked this training and will definitely review and also pass it along.
Peace to you!
Sharlee
I have learned A LOT - thank you! ;-)
I agree, we are all learning and I think it is fairly safe to assume that we all want to improve our skills, so it will be awesome if mistakes are pointed out and shown how to correct it.
Excellent, I have bookmarked this training and will definitely review and also pass it along.
Peace to you!
Sharlee
bryanb007
Premium
Agreed in general, but when you are "Commenting " on a site, critique on the site and language etc is best kept for SiteFeedback.
Negative feedback in a product or point of view offers an opportunity to promote you product and possibly change the commentator's point of view but, I would rather hit "the Button" and pass rather than making negative comments on this platform. Maybe a private PM would help.
Best regards
Bryanb
Negative feedback in a product or point of view offers an opportunity to promote you product and possibly change the commentator's point of view but, I would rather hit "the Button" and pass rather than making negative comments on this platform. Maybe a private PM would help.
Best regards
Bryanb
sgregcrx
Premium Plus
I am getting a lot of poor quality comment At the minute so hopefully this will help! I have never had to disapprove so many comments.
Even experienced members seem to be failing at this and give me Semi poor comments. They have a semblance of structure but are still commenting on layout design and other stuff a natural person would not say. I have been editing these but in the future I will just Dis approve ...they should know better.
I have two comments awaiting approval right now which are perfect.
Even experienced members seem to be failing at this and give me Semi poor comments. They have a semblance of structure but are still commenting on layout design and other stuff a natural person would not say. I have been editing these but in the future I will just Dis approve ...they should know better.
I have two comments awaiting approval right now which are perfect.
kriskrklnd
Premium
Correct me if I'm wrong, are you looking for stronger sentence structure and a higher vocabulary? Sometimes it feels as if I need need to take English 101 again.
