I know all of us have had this problem.
We go to pull up a site and we know it is working but we cannot pull it up.
We go to this site and it says it is working
No matter what we do it will not pull up and then we are ready to contact support.
Or we pull the site up and it will not work right.
Before you do try what is in the video. It may save you some time.
Onward and Upward