43 Comments
This video will show you how to setup your WA email account(s) in Apple Mail. It even covers some idiosyncrasies you'll run into when setting up the account(s) and how to eventually conquer them.
***I found the fix for the SMTP server not sticking issue! When you're adding the SMTP server. Uncheck the "Automatically manage connection settings" box and set the port to 587, check the "Use TLS/SSL" option and then select "Password" from the Authentication pull-down menu". It appears that the automatically manage connection settings option fails and so the SMTP server information is not saved.***
You can find my more encompasing post regarding email at WA here:
Site Email - All About Using Email with Your Own Domains Here at WA
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Helen123
Premium
I am about to cry... I cannot get it to work. This is a frustrating nightmare that I revisit on occasions and right now its more than frustrating as I have another website at WA that I am managing and the owners are getting irritated with me that we cant solve the apple mac issue. Of course we can get gmail online but I cannot add it to my mac browser.
Ive followed the instructions and set the ports, clicked and unclicked the TSL/SSL but no avail. it will not go online. can you suggest anything ?>
Ive followed the instructions and set the ports, clicked and unclicked the TSL/SSL but no avail. it will not go online. can you suggest anything ?>
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Helen123
Premium
Thanks Scott, but Im not sure how to get to the connection doctor on my mac, I dont think Ive seen that before.
Helen123
Premium
I went into gmail online and added the helen@entrepreneursmart.com there and that was all fine and using all the settings from the email in the mail on my mac, I cannot get it to go online.
merlynmac
Premium
I'll be happy to run a remote session with you (where I connect to your computer and can drive, if you will). It's up to you, as you don't know me, but I've done this for many users here at WA. Hopefully I can fix your Apple mail issue that way.
I can't do it today however because I am not home and it requires my computer (not a phone or tablet) to work.
If you're up for it, Private Message me and we can set it up.
Scott
I can't do it today however because I am not home and it requires my computer (not a phone or tablet) to work.
If you're up for it, Private Message me and we can set it up.
Scott
Helen123
Premium
very grateful Scott, I have noticed you have helped others in this way and would be so grateful if you can help me. I can then hopefully help the two owners that email on a site I manage here. Its been an ongoing issue for me, and I just stuck my head in the sand and did a forward in the past but I must get this sorted out.
I am in the UK but if we can get a suitable time that would be great. Ill pm you and Ill fit in with anytime you are free!
I am in the UK but if we can get a suitable time that would be great. Ill pm you and Ill fit in with anytime you are free!
merlynmac
Premium
On the outgoing settings, the only thing I see that's off is that the Use TLS/SSL should be checked under the Outgoing Mail Server (SMTP).
Other than that, make sure that you're using the correct password for the incoming and outgoing server (they are different) and that you type them in manually. Don't use copy and paste. I've found that it sometimes adds hidden characters and causes the password to be incorrect.
Other than that, make sure that you're using the correct password for the incoming and outgoing server (they are different) and that you type them in manually. Don't use copy and paste. I've found that it sometimes adds hidden characters and causes the password to be incorrect.
merlynmac
Premium
Update!
***I found the fix for the SMTP server not sticking issue! When you're adding the SMTP server. Uncheck the "Automatically manage connection settings" box and set the port to 587, check the "Use TLS/SSL" option and then select "Password" from the Authentication pull-down menu". It appears that the automatically manage connection settings option fails and so the SMTP server information is not saved.***
***I found the fix for the SMTP server not sticking issue! When you're adding the SMTP server. Uncheck the "Automatically manage connection settings" box and set the port to 587, check the "Use TLS/SSL" option and then select "Password" from the Authentication pull-down menu". It appears that the automatically manage connection settings option fails and so the SMTP server information is not saved.***
Spaced
Premium
It is a very old Mac (Mid 2007) and I cannot update it past OS X El Capitán version 10.11.06 .
I have a newer one (2017), but I shipped it to an Apple repair center days ago.
How can I know what version of Apple Mail I am on?
Thanks again in advance for your help.
I have a newer one (2017), but I shipped it to an Apple repair center days ago.
How can I know what version of Apple Mail I am on?
Thanks again in advance for your help.
Spaced
Premium
Not sure how, but I successfully managed to set up my WA email accounts.
I have one concern though: the smtp port associated with the accounts is not the standard one (25) , it displays another number.
Can I safely use my accounts or does the smtp port have to be 25?
Again, thank you very much for your help, I truly appreciate your concern.
I have one concern though: the smtp port associated with the accounts is not the standard one (25) , it displays another number.
Can I safely use my accounts or does the smtp port have to be 25?
Again, thank you very much for your help, I truly appreciate your concern.
ShihTzuSteve
Premium
Thanks for this, Scott. I already have my one blog email account set up for Apple Mail, but I watched the video anyway to learn about the bugs. I’m sure that when I set up future accounts your instructions and information will come in useful.
Bed wishes,
Steve.
Bed wishes,
Steve.