I wanted my user to have a gravatar. I think it looks cool when we publish a post or answer comments and each one of these actions is accompanied by our gravatar.

So I started doing the process but at a certain point of signing up at gravatar.com they said they would send me an email with a link I had to click for confirmation purposes. In other words, they said I had to click this link to activate my Gravatar Account.

Those of you doing this process will see this message from the Gravatar platform that I show in the screenshot below.


However, in my case the email never arrived.

I had set up my email right here in Wealthy Affiliate (in Webmail). Here is a screenshot.

So, if you’re in a similar situation, here is a list of possible solutions. I did everything in this list:

  1. I asked Gravatar to send me another activation email (you can see in the first screenshot above the place where you can request that) .
  2. I waited several hours. Nothing arrived.
  3. I checked the Spam folder. There was nothing there.
  4. I checked that I had typed the email address ok. Yes, I had typed it correctly.
  5. I sent a test email to my email here in Wealthy Affiliate (Webmail) and I received it. Wealthy Affiliate’s email was working fine! The problem was with that specific activation email from Gravatar.
  6. I decided to forward from my email right here in Wealthy Affiliate (Webmail) to a Gmail account. Check screenshot below:

And asked gravatar to resend the activation email. I waited, checked spam folder in my Gmail account but still didn’t receive anything.

7. I sent a test email to my email that was now forwarded to my Gmail account and I received it. Wealthy Affiliate’s forwarding emails was working fine! The problem continued to be with that specific activation email from Gravatar.

Solution:

So if you have tried many of these things (or all) and you still haven’t received the activation email, this is for you.

The way how I solved this problem is very simple. When you request this activation email to be sent directly to a Gmail account, the email arrives.

I wanted the emails from my site to have gravatars like this:

    I did not want the emails from my site to look like this (without gravatar):


    So here is, step by step what I did:

    Step 1: Logged into the back office of my site using the user email to which I wanted to assign a Gravatar. I clicked “Login Now” as seen in the screenshot below.

    Once I was logged into the back office of my site…




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    71pacerunner Premium
    I finally got it Henry. I just remember the original email address that I placed on my site comment. In my initial creation of Gravatar account, the system does not accept it. It says the account is existing. I changed the email address in my site comment setting and created a gravatar account for it. But WA has commented that it will be changed only upon confirmation with email. But no email is being sent regarding the change confirmation. So, I remember adding the original to my gravatar and shifted it to my primary address. And that's it. Thanks for your training blog. It contributed a lot to my success of seeing my gravatar image on my comments. Thanks again!
    Reply
    Henry-II Premium
    Hi Rose,

    I am so glad to read you were able to fix this issue with the gravatar image. Thank you for your kind words.

    Please feel free to reach out and ask questions whenever you have them. I'll try to help.

    All the best with your sites. :)
    Reply
    71pacerunner Premium
    Aside from no image seen, not receiving email for confirmation, I cannot also sign in to my gravatar account. It is asking for wordpress email but confirmation. I just confirmed now. No image yet seen.
    Reply
    Henry-II Premium
    Hi Rose,
    I want to help but I am not sure I am completely understanding.

    Once you receive a confirmation email you go to Step 10 and click “Add new image”

    Please, share a capture of the issue in order to help you better.
    Reply
    71pacerunner Premium
    Hi Henry, I actually followed and added an image but the image is not showing on my site's comments. What should I place on my site comments? my regular email or my wordpress email? I used a regular email in signing for gravatar.
    Reply
    Willow29 Premium
    I always enjoy your training. I will have to do this; thanks!
    Reply
    Henry-II Premium
    Hi, thank you very much for your encouragement. I appreciate it. It’s good to know you have found previous articles useful.
    Reply
    Triblu Premium
    Excellent and easy to follow as usual Henry.

    Liked This and tagged for sharing in the future.
    Reply
    Henry-II Premium
    Hi Trish! :)

    It’s nice to hear from you. Thank you very much for stopping by and leaving a comment.

    I hope you’re doing well! All the best!
    Reply
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