Exploring Customerly Automation

You can explore those tools to automatically deliver suitable emails and quality customer services to your audience. The quality of services rendered by Customerly to your customers is prominent enough to stimulate your business growth.

Other automations you can use include:

• Welcome onboard surveys
• Sales funnels
• In-app tutorials
• Churning surveys
• eBooks funnel and nurturing

Customerly also gives room for data sharing. You can share data with WordPress, LeadsBridge, Public API and Zapier.

Another interesting feature of Customerly is getting feedback. It runs surveys using the widget installed on your website, gets instant feedback from your customers, and relates the answers from each customer.

This helps you be in touch with your customers’ needs and then you can improve and further personalize the service you render to each of them.

You choose a segment and run the appropriate survey for that segment. You may ask them to choose from a range of products – the one that most suits their interests. You can ask them the ways that they prefer to receive your product or service.

You can even ask them how satisfied they are with your customer service and you can send reminders of notable events.

If you run a satisfaction survey, you can administer the survey by email and watch the responses flow in, and you can use the satisfaction index to judge how pleased your customers are with your services.