Customerly's Live Chats

Customerly gives your visitors a pleasant welcome as they visit your site. And prompting them with simple questions lead the customers on to give leads about their needs. Customerly’s live chats get you up to 45% higher conversions.

Customerly uses the leads that they get from the customers to build an email funnel for conversion. And using the email modules, you can send many emails to your audiences. You can create segments based on the following:

• Custom attributes
• Campaign results
• Company’s qualities, tags and even events

You can create segments in the customer section at the sidebar on the right. You can give conditions that you wish in the segment. You can give different conditions in different segments.

For example, you can create one segment for product ordering, another for reminders, another to find out why certain customers have not ordered in a while and another for customers to give their reviews on services rendered. These segments guide you as to which categories the customers’ needs fall and then you process them accordingly.

Email Marketing

Email Marketing is another feature of Customerly. You can use the template builder feature on Customerly to create personalized emails and send them to your different customers. Using this feature, you can reach out to your customers with new products, sales promos and even Black Friday deals. Customerly’s email marketing has some interesting features.

• You can customize the template builder easily
• You can add the user attributes to the email and subject
• It allows you to preview for the devices
• You can add HTML texts, social links and insert videos
• It gives you deliverability score of over ten
• It has Custom Domain and SMTP
• It also has customizable SPF and DKIM
• It also shows you the unsubscribe rate, click rate and open rate