Video by Jackiex4
65 Comments
Hello my Dear WA Friends
This is my first attempt at sharing a screen video. I'm sure you are all thrilled at being chosen as the guinea pigs!!
I have to say that clicking the 'publish' button isn't go to be easy but I shall do it! (Of course by the time you read this I would have already published!)
I would love some feedback about the video and about the content please. I need to know what needs improving so please no 'great training' comments however well meaning and lovely they are.
Okay, grab your coffee, ice cream pop corn, sit back and...er...tolerate.
Take care
Jackie
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BrooklynPhil
Premium
Jackie, I liked your video a lot, very well done.
I knew about the Support feature, but I have not ever submitted a Support ticket. Most of the problems I have had have not been subjects for Support.
One time I went on Chat with and issue and Kyle was there to help immediately.
One issue that I have had in the past and happened again yesterday is, "What happens if you have an issue and can't get on WA?"
I have contacted my friends on WA via email to see if they were having the same problem. But, I still don't know how to get help if WA is down or I can't get on.
Any suggestions?
I knew about the Support feature, but I have not ever submitted a Support ticket. Most of the problems I have had have not been subjects for Support.
One time I went on Chat with and issue and Kyle was there to help immediately.
One issue that I have had in the past and happened again yesterday is, "What happens if you have an issue and can't get on WA?"
I have contacted my friends on WA via email to see if they were having the same problem. But, I still don't know how to get help if WA is down or I can't get on.
Any suggestions?
Jackiex4
Premium
I have my sites bookmarked on my computer so I don't always have to come into WA. I can get sidetracked soooo easily:)
I don't know if that helps!
J
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I don't know if that helps!
J
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BrooklynPhil
Premium
Jackie, I guess I didn't make myself clear.
I don't know how to get help if WA is down or I can't get on. Not necessarily a web site issue.
For example the other day I'm getting email notifications of posts in WA, but I can't get on WA to reply.
Obviously I'm having a problem, but others aren't.
How would you go about getting help with that?
I don't know how to get help if WA is down or I can't get on. Not necessarily a web site issue.
For example the other day I'm getting email notifications of posts in WA, but I can't get on WA to reply.
Obviously I'm having a problem, but others aren't.
How would you go about getting help with that?
goodsuccess
Premium
Great video showing WA members how to contact support. Short, sweet and to the point. BTW...love the English accent!
Jackiex4
Premium
Shawn Martin
Premium
LOL< I had no idea there was a support tab all by itself on the blue link. See, I learned something today, LOL
Well, not to be cliche but you did do a great job on this.
Maybe make the screen bigger is all I can really suggest. :)
Well, not to be cliche but you did do a great job on this.
Maybe make the screen bigger is all I can really suggest. :)
Jackiex4
Premium
Thank Honey
I'm so grateful for your comment.
I wonder how you make the screen bigger?
Hope everything is good with you Shawn
Take care
Jackie
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I'm so grateful for your comment.
I wonder how you make the screen bigger?
Hope everything is good with you Shawn
Take care
Jackie
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