So just what is FTP?

FTP stands for something (like everything in website speak), in this case it stands for File Transfer Protocol. It's a way of accessing the files that actually live on the server where your website is hosted. When you log into your Wordpress site, behind the scenes there are a bunch of files that are all working together to provide you with the experience of creating a website.

When you upload a file with Wordpress it actually creates a folder on the web server and sticks your file into it - a simple form of FTP.

With FTP we can access all of the files of our website, the technical ones that relate to Wordpress (we'll be leaving those alone) as well as our files.

Why would you want to access your website via FTP?

There are a lot of reasons. Perhaps you want to upload a PDF, or something else that you might want your visitors to download. You might want to edit your theme. You might want to manually reinstall Wordpress, delete a stubborn plugin. I use FTP a lot when I create websites. While it is possible to go without ever needing to use FTP (especially with Wordpress Express) there might be the odd occasion when you do. This is what this tutorial is going to show you how to accomplish.



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makingmoneyg Premium
I am pretty new, so I am not sure when WA changed this, but nothing looks the same as in your post. Took me forever to find it so I figured I would post the directions here in case you want to do an update.

Now you need to go to the SiteRubix menu option, then Site Domains, find the domain listed under "Domains Registered at WA", find the Settings drop-down at the right, then select FTP Access. And there it is. Hope this helps someone who was as confused as I was.
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Foobard Premium
Or go into Site Manager, then click "details" of the site you are interested in. It's all there.
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Vinsquest Premium
I love the way this tutorial has been laid out for us. It is so easy to follow along. I will bookmark this.
Thank you.
Vin.
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Donnie71 Premium
I just purchased my domain and I am trying to access it via FTP, however when i click settings it shows password as being hidden for x days. Why is this, is there a way i can see my password so I can upload via FTP?
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Foobard Premium
I think they block FTP access for x days to prevent abuse. If you contact Site Support, they can unblock it for you. Once you have been a member beyond x days, any new websites you create will have instant FTP access.
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Donnie71 Premium
So do we know what = x ? Lol thanks
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Foobard Premium
I think x = 15. But since I wasn't sure, I just used x, like you did! I'm 90% sure that the page that has the hidden password has a help link that says how long it is hidden for, and that you can contact Site Support if you need FTP sooner than the 15 days.
You probably have to hover your mouse over something.
Since I've been here for quite a bit longer than 15 days, I can't look that up for you.
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Donnie71 Premium
Thank you sir, I definitely appreciate your input. That actually helps alot. Now I am on a mission to find x lol. Thanks again.
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Me4TheWin Premium
Thanks so much for this tutorial! It's been a while since I had to do this, and I'd forgotten how.
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My-Mate-Bert Premium
Hiya, Mark - great info - I didn't know ftp was able to access sites at WA - this is very handy to know as I mainly use cPanel access and filezilla at my sites.

All the best.
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timtex0077 Premium
?? I don't understand your comments, homeworkers. Firezilla is one of the ftp programs that mhamilt recommends to use for ftp access
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timtex0077 Premium
Thank you very much for this. I was able to get er done. Appreciate it, Tim
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Deb425 Premium
Thank you so much for this!! I have been trying to figure this out forever and this worked!! :)
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Rackie Premium
Great, thank you for the infomation

regards

Bob
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LizHennessy Premium
This was great thank you. Got my site verified with google console using this method. :)
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rosie40 Premium
Hey I tried this and it's still not in my website when I went there
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JacobMills Premium
Hey I tried this and got this error message multiple times.
Error: Connection timed out after 20 seconds of inactivity
Error: Failed to retrieve directory listing

What am i doing wrong?
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ELaNere1 Premium
I finally got this accomplished. I don't know how much I messed up while in FileZilla....for instance, instead of clicking on "create directory", I clicked on download. All the files on the left side started downloading but then I finally got it stopped & deleted the process....so I think!

Is there anything I should do to "reverse" that boo boo?

Thanks for this training....
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martycanaday Premium
Good training, Mark. You helped me with FileZilla. Thanks!
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speakwealth Premium
I would like to create a page on my website that would allow me to access the directory of files that I upload via FTP. These files would be larger than the media library allows through the standard method, hence the FTP upload.

It would look something like this page.

http://www.speakhouseaudio.com/services/distribution.php

When I click on the link it would take me to a page that asks for a password that only I would use. (not 100s or 1000s of people)

That page would look something like this.

http://www.speakhouseaudio.com/download-files/index.php

When I enter the password I would see a directory of everything in the FTP folder where these larger files would reside.

Please view the attachment below to see what this page would look like.

I should be able to right-click on any file and copy the link address and then email that link to my client.

When they open the email, they would simply click the link and it should download immediately. Without them having to enter a password or have any access to the FTP page. The file would just download.

Is this scenario possible on the Wealthy Affiliate platform with WordPress?

Edit:
I know how to backup my site using FTP.

I know how to upload files using FTP.

What I want to know is how do I, and only I, access those files from a page on my website to create a download link that I can email to a client without him having to enter MY FTP access password.
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speakwealth Premium
Solved!

Thank you PastorTae!

Added "Add From Server" plugin to my site and this made it all very easy to create the correct pages and send links without my clients having to use a password.
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ashkh Premium
This saved my site because I could get in and delete a plugin that wasn't working. Thank you!
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Steve1958 Premium
Thanks for your tutorial Mark...
Exactly what I needed at the right time!
Best wishes
Steve
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theresroth Premium
Thank you Mark, tagging this!
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CoachGom Premium
Correct me if I am wrong... WA provides the FTP access details, but it is not here but rather in the Namecheap back office that I will be able to login to my site's FTP?
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theresroth Premium
Yes, Wordpress creates the folder together with the host server.
I have no experience with Namecheap only with WA Hosting, which has never disappointed me and has an excellent support team......
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Otnielo Premium
Great article. Thank you. This helped me a lot!
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WRyan Premium
This is an awesome article about uploading a file via FTP, however how do you access it now that it is uploaded? I have a download folder in the httpdocs on Filevilla, which is called downloads. Now what? How do you get to it?
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ehaines Premium
You should be able to access the file by opening it with a text editor. Go to your downloads folder and select to open it with Notepad on Windows or TextEdit on a Mac. Hope that helps!
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WRyan Premium
thanks!
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FFinch Premium
Filezilla says that siterubix, specifically my site does not support FTP files.

This is the first time I've had this problem and also the first time to use Siterubix as a host.

Any suggestions?
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WRyan Premium
You can't use Siterubix as a site if you want to use FTP, it has to be your own independent domain
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FFinch Premium
It is my private domain but siterubix is the host. In other words, my URL's do not contain the word "siterubix" in them.
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bbqfirepit Premium
Thank you so much!!! was locked out of my site because of a plugin and got it sorted out via this teaching. Thank you!
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Natazalea Premium
OMG!!! (I never say that ;) But I have been trying to figure this out for hours. Your training didn't come up but thankfully a nice man in the live chat forwarded it. Thanks for the help!
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philaccardo Premium
Very interesting, Sir.
I would like to do it but Im hesitant: I do not understand this "To add a new file to the folder I only need to drag it into the folder displayed in FileZilla. I can do this from other folder on my computer. I'm going to drag it in via the desktop but you can use the 'Local site' window of FileZilla as well"
Can you explain please?
Thanks.
Best
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TheOldSilly Premium
I'd like more info specific to that, too.
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starita70 Premium
I want to ask in the host area will I put my domain name?
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Mooruth Premium
I believe so..
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egonsarv Premium
yes. No need to type that http:// in front of it.
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philaccardo Premium
And Marion Black has good training on using filezilla.
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philaccardo Premium
Difficult to understand the last part on page 3: how to create a folder.
To create a folder it is better to make it before you start this process, just make a folder with the name of your site (www.yoursitename.com)
and you will find it ready on the left portion of the screen after you have launched filezilla.
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BDonofrio Premium
when I try to connect with filezilla it seems as if my name/password is incorrect. Error message:

Resolving address of homeboundearners.com
Status: Connecting to 75.101.129.255:21...
Status: Connection established, waiting for welcome message...
Status: Insecure server, it does not support FTP over TLS.
Command: USER ftp_Vf8Gw6Xh
Response: 331 Password required for ftp_Vf8Gw6Xh
Command: PASS *********
Response: 530 Login incorrect.
Error: Critical error: Could not connect to server

any ideas?
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blubutterfly Premium
this is exactly what is happening to me? did you get this sorted please?
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BDonofrio Premium
No response. ??
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Mpeguero Premium
Where I can find my FTP username and Password to connect to my website files?
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Michelle04 Premium
Hi. If you click on the light blue SiteRubix to the left and then go into Site Manager, underneath your website name, you can click on the "Details" tab. This will give you your FTP username and password.
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shermand2268 Premium
when i try this, i get this error in filezilla
Error: Disconnected from server: ECONNABORTED - Connection aborted
Error: Failed to retrieve directory listing
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AnnaHickman Premium
Hey! I managed to create a Download folder (although I can't seem to find mention of how to create it on the previous page of the tutorial as mentioned? I may be looking in the wrong spot!) - and I was able to transfer some PDFs to it. Can you please explain how I now get these pdfs into my pages in wordpress? Thank you so much!
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rollyp Premium
I found a great video on Youtube, which explains the process fairly thoroughly. see it here https://youtu.be/-po2UzKXD_8
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lascott7 Premium
Hey when I put in my login info, I get the following error:
Status: Connection established, waiting for welcome message...
Status: Insecure server, it does not support FTP over TLS.
Status: Check your login credentials. The entered password starts or ends with a space character.
Error: Critical error: Could not connect to server
I used the same information when I log into WordPress so idk whats going on. Do you go to File>Site Manager to configure this properly?
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greenwoodtam Premium
yeah same problem:( I checked it out and they said use -netsh advfirewall set global StatefulFTP disable- as the admin code so I trying that? Let you know in a min. Stupid waste of time won't work and cant find out why. So deleted the file and try something else. This is suppose to be for newbies?
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Nyash Premium
Thank you a lot... I have learnt alot
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RichardU Premium
Nice work thanks
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Quebett Premium
is this the same process to add a new page? Where do I save it to, as i do not see any pages when I use filezilla
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Mrrandom Premium
what exactly are you trying to do?
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Quebett Premium
I have a sales page that I got from someone, I edited it in Notes++ and wanted to load it onto my website. However I don't see the page I created through WP to put the index.html file in Filezilla. All it shows is wpcontent, wpadmin, etc.

So where do I place the index.html file for the sales page?
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Mrrandom Premium
If I understand you correctly you have want to add a page that you edited in notes++ as a page on your own site.

All you have to do is go to the WP dashboard, click on add a new page and paste the text from notes++ onto the new page in the WP dashboard area. Then click on publish.
As soon as you click on publish the page is on your site.

You dont add pages by uploading them through filezilla.

edit: If you are trying to add a file such as a pdf then you could use filezilla, but that is different from adding pages.
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Quebett Premium
OK, that's probably where I misunderstood. If tried doing it the way you suggest but the layout was all messed up. So I figured I could do it another way.
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Mrrandom Premium
Copying and pasting from something like that into a new page is going to change the formatting. You will have to fix it manually.
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Quebett Premium
OK thanks
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IEllis Premium
Thank you, very helpful.
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DIYsurvival Premium
I have gone through these steps and I am having some issues. I hired an outsourcer to create a sales page for me. I am trying to set up the domain so the root URL will take a visitor straight to the sales page. I bought a new domain just for this, however when I upload the file into FileZilla, the sales page does not display, just a blank WP theme page. Does anyone know how I can fix this so the sales page appears with the root domain?

I attached a screenshot with what I am seeing in FileZilla. Thanks in advance.
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Loes Premium
If you do not get any answer here, please contact https://my.wealthyaffiliate.com/marionblack
she knows all about FTP
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JAHBOBCLATO Premium
*** Hope this may help some***

weird thing about files on a server.

Te first page that is read, is the file name "index.html" if you bough another domain name to do the sales page, the file name of your sales page should be also "index.html" so long they are placed in different domains/servers,
Each domain has its own root folder. the index.html goes in thr "ROOT" folder. You can hyper link to each other from then on.,

--------------------------------------
i am only familiar with one host called http://www.20m.com

once I log in, I can see the files in the root folder.
whatever page you want t load first when you type in . say
--------------------------------------------------------
Do you have direct access to your domain's file manager???
that is where you can directly upload files .. without FTP even. that proves easier for me.
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richdavis Premium
Hello, I am having the exact issues you are having, did you find a solution?
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richdavis Premium
having the same issues, have you found a solution?
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bradmiller Premium
Thanks M - great training on FTP- just what I needed - my question is if there is a file size limit for uploading. My product zip files containing PPts and PDFS range from 10 MB-40 MB for customer downloads. Any one know Parameters/limits here?
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BobBarr Premium
I don't believe that there are any limits on FTP transfer sizes. (Your file sizes aren't all that large anyway.) To be sure, though, you should probably open a WA support ticket and ask them.
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bradmiller Premium
Thanks Bob- I just got a reply from support saying there is no limit. I guess I was comparing my zip file size to loading an eBook or PDF report. I wanted to make sure that was permissible. Thanks again
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BobBarr Premium
Thanks for confirming that. While I was almost sure, I couldn't be 100% certain that there wasn't some limit.
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bradmiller Premium
Yeah- much appreciated- always good to find out for sure.
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CCunningham Premium
Very good information.
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Wharper Premium
Thank you for the information on FTP and explaining what specific folders relate to my website's functionality. You're good! :)
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janicebowles Premium
Great information on FTP and I'm sure it will clarify for many people. Thank you.
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Antonio-C Premium
Hey mhamilt, Thanks for this training really helps.
Is this works on any type of files like executable files?
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JesseR Premium
Thanks, been a while since I've used FTP for anything so was a good little refresh.
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DonnaCarr Premium
Thanks this is just the info I needed.
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darrin0629 Premium
A Big help Thanks!
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Renskitty Premium
OMG, thanks so much you just saved me so much hassle and headaches.
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danielzapata Premium
How do I creat a download that looks website.com/file.zip
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nathanpall99 Premium
Great post - easy to follow info - I was dreading doing this ftp uploading malarkey - but it turned out to be super easy - cheers!
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tlmoffett Premium
Just what I needed to remind me how this works. Thanks!
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VickiG Premium
Thank you fror this tutorial and, I am going to look through some other things here you have provided, I have a question, How can I put a tables on my website is there a way or plugin to use to create them there on a post Thank you
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MSPreciosa Premium
Be aware when downloading FileZilla, a bunch of other stuff including malware will be installed to your computer. Make sure you get rid of it right away... NOW, to continue with this... So far I'm a bit lost on how to actually download the files I can't through WordPress because of their size but I think I'll figure it out with this tutorial.

Thanks :)
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JAHBOBCLATO Premium
yup..

use cute ftp
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JAHBOBCLATO Premium
aLSo.. it depends where you download Filezilla from....
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JohnMaheu Premium
I made a video with camtasia, I'm using ftp, but what file in my site to I upload my video?

Right into the wp-content folder?
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JohnMaheu Premium
Thanks but I found the answer. I just searched my httpdocs until I found all the other media on my site. Then I uploaded the mp4 file into it. After that, when I was editing the page in wordpress, I just "add Media" and it worked perfectly.

I'm going to start using youtube and such for my videos though. Much easier.
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iamthanks2u Premium
mustve did something wrong i have deleted my entire website. it is now a blank hole of nothing
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iamthanks2u Premium
anyone know how i can retrieve this
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Ulyses Premium
What exactly did you do when you entered filezilla?Did you delete anything you didn't want from there?
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iamthanks2u Premium
i used core ftp and deleted wp-admin and wp-includes,leaving the wp-content so that i could transfer wp-admin and wp-includes of older 3.9 version
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iamthanks2u Premium
Hey Ulyses, I brought it back :) Had to extract the zip file , delete some things, and transfer files back and forth but its back to the upgrade version that im not too fond of. However its better than 404 not found website. thanks for your concern and willingness to help.
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Ulyses Premium
yea sorry I didn't reply faster I fell asleep lol. But that's good that you got it to work! And yea way better than receiving 404 error. Your welcome :)
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Ulyses Premium
How do you change your ftp password?
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Mrrandom Premium
Log into your site.
Go to the "Users" section.
Click on your user name.
Find "new password" and "repeat new password"
Enter the same valid password in both.
Click on "update profile"
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Ulyses Premium
Oh no I was talking about how do I change my FTP password not Wordpress password but thanks though.
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KD6PAO Premium
Thanks Mark this is great! ~Joe
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nomda ploom Premium
oh I like this, I like this a lot...thanks Mark!
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rufat Premium
In the host bar you have to enter ftp:// instead of http and it should work
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Prana-Elite Premium
I have tried using Filezilla and I get logged in. Then however I get the following messages:

Error: Connection timed out
Error: Failed to retrieve directory listing

Is there something I am missing?

Thank you.
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iamthanks2u Premium
im getting the same mssg. Whats up with this?
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sherbell82 Premium
I've tried to add the html file for the affiliate at least 10 times it's not working. I typed in the info manually, copied and pasted nothing works. I don't think the ftp info is correct Any suggestions?
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Drawshot Premium
Have you looked at the preview page? I am new to word press and when tested some code, the wording appeared right, in visual mode but did not look like a clickable link. When tried the preview the link showed correctly and was clickable and went through to the site.
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CharlotteH39 Premium
thanks for this info. I put in an application with a certain affiliate program and they want to verify my site using a FTP file.
The instructions were to create a file that they provided in my pc then upload it to my website using an FTP so that it can be accessed for confirmation.
I have never heard of this. Is is safe?
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Arka Premium
Yeah it is. If it is a popular affiliate program you can do that. Sometimes google also does the same for checking adwords eligibility I guess.
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EdBankz Premium
Forget my last post. I just deleted the offending theme thru ftp and my site set itself up on a default theme. I'm now able to access my wp-admin again!
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EdBankz Premium
I uploaded a purchased theme and now I cannot get into my wp-admin. The dreaded Internal Server error. I want to switch back to the old theme to get my access back. I'm logged into FTP, I found the theme folder. Now how do I make the switch back to the old theme?
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DIGGER12 Premium
Try sending in a support ticket, that's the best way to get it sorted out... click on 'Websites & Hosting" and the link is on the upper right side
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Linzzz Premium
I still cannot see how to access my own domain by FTP. I feel very stupid.
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djlv Premium
I'm trying access my folders via FTP using FileZilla.. can't seem to get logged in.. These are the details I'm enetering into FileZilla:

Host Name: Name.siterubix.com/
Username: As provided under "Access Details"
Password: As provided under "Access Details"
Port: Leaving blank

Then pressing quickconnect

Is there something i'm missing?
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Gary Sanders Premium
I don't believe FTP access is available for free Siterubix domains.
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djlv Premium
OK that may explain it.. not sure how to deal with my issue now..
I'm following a tutorial on using Audio Player in WordPress & I need to create an Audio Folder via FTP for my audio files to go to..
Is there a work around for this?
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Gary Sanders Premium
I'll have to leave that question to someone else, sorry. I"m not sure.
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Kyle Premium
You cannot access .siterubix.com sites via FTP, you can only access your OWN domains via FTP.
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81546648 Premium
Thank you Micpro...happy new yeas to you and your family.
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81546648 Premium
what if I don't have file to load into my FTP?
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micpro Premium
The I would not worry about it for now.
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81546648 Premium
hey, is everybody need to do this I still don't get it. anyone help...thank you
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gameon Premium
Hi guys just want to add something here since now there is no more Technical Details section in the Website Details. If you are trying to connect a site using Core FTP LE, the FTP Hostname is simply your domain name.

And as Kyle mentioned previously, when you are copying the FTP username and password from the Website Details to Core FTP LE, make sure that you do not copy extra spaces with it!! It happened to me. The site was not connecting because I had a space at the beginning of my username ---a simple mistake but it makes a huge impact!!!
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LUMOSE Premium
Hi,

I've downloaded FileZilla and tried to connect with the server but no sucess. I don't know what I'm doing wrong. I put all correct data and nothing. Can you help me. i want to upload some files to my server.
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Kyle Premium
I recommend that you use CoreFTP.

http://www.coreftp.com/download.html

FileZilla is buggy and comes with a ton of issues.
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Promise74 Premium
I'm not sure if the above screen shots are old from 2012, because I do not see any "FTP" or "technical settings" on my WA Build my Website landing page.
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Kyle Premium
Yeah, FTP is no longer required with anything that you do here at WA :)
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SeahorseOne Premium
thx very usefull especially the link to download it!
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DC574 Premium
I had some problems with FTP on my mac I solved them eventually read my solutions on: https://my.wealthyaffiliate.com/dc574/blog/backup-problems-and-ftp-nightmares
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Kyle Premium
Glad you got these issues resolved David and thanks for blogging about it. :)
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dmjack92 Premium
Unfortunately I was unable to connect via FileZilla. I get the following errors Error: Connection timed out. Error: Failed to retrieve directory listing. I know I logged in though because I got the response 230 User ftp_user logged in. I just can't see the directory because it fails to retrieve it.
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Kyle Premium
What directory listing are you putting in there? You should leave that field empty or use /httpdocs.

Is there any particular reason you are needing to access FTP? There should be few reasons that you need to do this, but your FTP details should work without a hitch. You may want to try CoreFTP as your FTP client as well because many have conflicts between programs on their actual computer that conflict with the FileZilla Software.
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dmjack92 Premium
I just went back to network solutions for kattnergames.com. I already know to use ftp there. Yes, I like to tweak things using ftp. I am like the guy you see on the movies who turns the autopilot off and switches to manual.
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dmjack92 Premium
I may consider your coreftp idea later on in the future.
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Kyle Premium
Nothing wrong with being the "manual" guy at all. Let me know if you need any further help going forward.
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Dustinb Premium
I got the exact same error with FZ and also with core ftp. The difference is that with core when it popped up it gave me an option to try some reverse mumbo jumbo and it worked lol.
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dmjack92 Premium
I may try core at a later time as I told Kyle before. I just have a lot on my plate to be messing with that. I have to focus on providing for my family now and not later. I am still working on my sites so no worries there. But I teaching english out of the internet world will be my higher priority as that will be quicker money. Just something to keep us alive while I continue to wait for the progress of my online world.
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DC574 Premium
Don't know if it's relevant but check out my blog if it helps https://my.wealthyaffiliate.com/dc574/blog/backup-problems-and-ftp-nightmares
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dmjack92 Premium
It is actually irrelevant at this point as my websites are now officially with namecheap.com completely. I actually like their user information for ftp and they are cheaper than network solutions (of which I am still using for kattner games unfortunately). I also like the content I have been able to add from them as well. Thank you for trying to assist me though.
Reply
Hi! I have only general settings when click on details...I am starter. Does it mean I will receive tech details after upgrade? thnk you
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Kyle Premium
If you have your own domain, you will get FTP details (and as Premium, you can host as many of your own domain as you like here at WA). ;)
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thank you, Kyle :)
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tropikazur Premium
Hi ! didn't have Premium service in my sidebar WA ?
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Kyle Premium
Sorry, what's your questions? Here is an overview of Premium if you need it:

https://my.wealthyaffiliate.com/training/welcome-to-premium-your-biggest-leap-towards-success
Reply
pcossaboon Premium
Hello

Just got a domain with godaddy and I am trying to set it up for WA to host. At this FTP step it is saying it cannot connect. Did I miss a step?
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Kyle Premium
Make sure you update your DNS settings to that of WA first:

https://my.wealthyaffiliate.com/websites

You will see them on this page.
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rsg0262 Premium
Thanks. I got the log in screen. It takes me to a sample page. How do I get rid of it? When I log in to Word Press I just get a sample page.
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Kyle Premium
You can simply delete this. I would suggest now that you have it set-up you continue working through the Getting Started training as it will get you moving through the set-up process and cover things like removing your pages.
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rsg0262 Premium
It won't let me do it. When I click on it, it takes me to search results on Time Warner Cable. It does not take me to Word Press. When I click on details, it says I must set FTP. I had no problem with the site I didn't own.
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Kyle Premium
Have you updated your DNS settings on Namecheap to point to WA? If not, that is your first step.

ns1.mywahosting.com
ns2.mywahosting.com

After you do this, you will be able to build your website here, but your domain first has to point to our hosting.
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rsg0262 Premium
actorsandpresidents.com. Yes, I bought it. Namecheap.com. I had no problem with the free domain. I've tried active, passive on Filezilla. I've double-checked the firewall. Filezilla is the first thing that pops up when I turn on the computer. I can't build the site at this point. If I click on it, it takes me to a search page.
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Kyle Premium
You should be able to build it without filezilla, you DO NOT NEED to use FTP to set-up or build your website. Simply click the Build My Website button and build it here at WA, it should install with no issues.
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rsg0262 Premium
I have no login screen for the website I just established on my own domain. When I click on details, it says I need to do this, and led me here. If I click on the name of my website, it takes me to a search by Time Warner Cable.
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Kyle Premium
What is your website URL? Do you OWN the actual domain (did you buy it)?
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rsg0262 Premium
I can't get Filezilla to connect. It's set on Active and the Firewall is set to allow it. I've trying since yesterday.
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Kyle Premium
Check out this discussion on this:

https://my.wealthyaffiliate.com/website-development-programming/what-port-do-i-use-for-ftp

Also note that you should not NEED to FTP anything, so you can actually disregard this altogether. In saying this, the most common issue people have with Filezilla is their anti-virus program getting in the way or it is from choosing Passive FTP instead of "Active" (which you need to select.
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dylholland7 Premium
I tried to setup active, but when I run the test it fails saying either firewall or router is interfering, the reason to use FTP is on the build my website page it says you have to use it to edit your site...
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Kyle Premium
Are you using Active FTP? This is a common problem is that people choose passive when using FileZilla. I personally don't use filezilla, I use CoreFTP.

What is the reason for using FTP?

There is also a thread on this here:

https://my.wealthyaffiliate.com/website-development-programming/what-port-do-i-use-for-ftp

Lots of people offering feedback as to why FileZilla might not be working, a lot of the time it is a result of your anti-virus software on your computer.
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dylholland7 Premium
Im also getting the same msg from FileZilla, 'Connection timed out. Could not connect to server' My data is correctly entered'., can anyone help?
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papageno Premium
I've now managed to download File Zilla successfully (having just gone to Chrome I found there was a general problem with downloads) but every time I click the Quickconnect button I get a message 'Connection timed out. Could not connect to server' My data is correctly entered.
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Kyle Premium
Make sure you have chose Active FTP not Passive.
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papageno Premium
When I try to Download from FileZilla I am not allowed to because Chrome detects a virus. O have checked by security settings and they seem to be correctly set. Please can you help
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Kyle Premium
You can also use CoreFTP Lite, which is also a free download.
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Johnvlk Premium
I'm trying to get the FTP to work and all I keep getting is:
Resolving address of basketballtrainingtips.org
Status: Connecting to 184.73.154.238:21...
Status: Connection established, waiting for welcome message...
Response: 220 10.102.61.59 FTP server ready
Command: USER ftp_XXXXXXXX
Response: 331 Password required for ftp_XXXXXXX
Command: PASS ********
Response: 530 Login incorrect.
Error: Critical error
Error: Could not connect to server
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Kyle Premium
PM me you FTP details and I will have a look for you.
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Johnvlk Premium
Thanks I had put in a trouble support ticket and after the second try they told me to make filezilla active and that did. All is well now thanks!
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Kyle Premium
OK, awesome. I will add that to my Q & A regarding this.
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ClareO83 Premium
Hi There, can I ask howyou makefilezilla active? as Im currently having the same problem :(
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Steve R Premium
I am trying to upload files via filezilla, however there is no public_html file visible in Filezilla. When I try to access the files I uploaded I get a 404 error. I own the domain and the site is pointing to WA. Can anyone point me in the right direction so I can solve this problem?
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Kyle Premium
That will be the httpdocs folder. There is no public_html, the httpdocs serves as the exact same thing. That is the root of your website.
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Steve R Premium
Thanks Kyle
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Lotus Flower Premium
Thank you, this was great. Created my first site with my own domain. It works!!! I have much to do with it, but a great leap forward.
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Kyle Premium
Nice work!
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Thank you Kyle for the answer and for the video support.
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Kyle Premium
No problem :)
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Must I be a premium member to load p files with FTP?
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Kyle Premium
Yes, and you have to own your domain that you FTP to. You cannot FTP to free websites here, but as a Premium member you can host unlimited websites that you own as well that you have full control of.
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m.rathod Premium
Thank you, just what I needed
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ZenBino Premium
i'm having same issue as ryangreg here...is it because i just purchased the domain less than an hour ago? do i need to allow some time before doing this?
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ryangregory Premium
Hey Zen Nice to meet you:)
I think you need to leave it a while before it works. Can be a bit of a pain and take some time.
Ryan
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Kyle Premium
It can take up to 24 hours for a domain to resolve, it is usually much quicker. You can install your website right away (here at WA) and it will show up when it is ready.
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ZenBino Premium
@kyle, i cant even get onto the admin for it. says:

No data received
Unable to load the webpage because the server sent no data.
Here are some suggestions:
Reload this webpage later.
Error 324 (net::ERR_EMPTY_RESPONSE): The server closed the connection without sending any data.

right now, i am on multi-faceted tech problems
1. when trying to install google analytics, keeps telling me failure do to not being able to connect with google
2. can't get the FTP to work, still timing out my connection attempts, now 30 hours after domain purchase from namecheap
3. can't get onto the admin site of my owned domain and therefore cannot create the website

weirdness. any suggestions? all the analytics tutorials i found all assume i've already got the key, which i can't even get that far.
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welshy Premium
What is the URL?
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mhamilt Premium
Have you set your website up yet? Either with WA Hosting (Wordpress Express) or another hosting provider?
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ZenBino Premium
@welshy - jayspowersports.com

@mhamlit - no, this is confounding me. siterubix domains i can setup here no problem, but as soon as i buy a url i cannot do squat, including using the wa admin tool to build the site

actually, it was my DNS settings blocking me accessing the WA admin page, but instead of bringing me to my admin page where i create and edit, it just takes me to my home page with no ability to change anything...really i feel lost and already regret even buying the domain...siterubix was working much better

so i still cannot get the stinking FTP to establish a connection and i still cannot build the site on the domain i own and i still cannot get my webpages to connect to google analytics

sigh
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Kyle Premium
I see your website is up and running with no issues. Are you still have issues?
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