Kyle? Carson? We Have A Problem.

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25
5.6K followers

WhAaaa...! We Have A Problem Houston.... I Mean WA!

I tried to create a subdomain, and encountered this message several times after each attempt:



Oops! We ran into an error on our side and we're working on a fix!



....does anyone... Kyle? .... Carson?.... WA BackOffice Team Support...? ... know anything about this?

Let me know if you experience the same issue.

Regards

Edu


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Recent Comments

18

Hey Edu,
Like many have suggested, this sounds like a site support issue.

Tried and True

Elaine

But if they are working on a fix, why do I need to contact, site support. I just recently received this on trying to transfer a new site to WA.

I've been trying to delete sub domains and can't.

You can't? I could, but ok nothing was on my sub domain. Perhaps you must first delete the content and try then?

Edu, I suggest you contact SiteSupport, as per other members' response. But, in response to Greg, I too cannot delete subdomains.

Giulia

I am not Edu....

Where do you see that written? You must be sleepblogging... lol :P

As others have mentioned this sounds like something for Site Support.

I have not experienced this problem. Everything is fine on my end. I do hope Site Support can help you to rectify the problem. All the best.

Site Support is your only way to get this fixed, but it may take a while I guess, they are still working on my issues for days now... can't do a thing till they are finished... sometimes it looks problems are deeper as we can see especially on server level. Guess we need to be patient.... :(

Btw I tried that several weeks ago and it worked without an issue, but not long after that I experienced some speed issues, no idea if it came from that, so I removed it for the time being.

Let us know how it goes.

Good Luck!

How long have you had your main domain . Did you receive your admin password for your new domain

I would contact the site support right away

Have you put in a support ticket for this? They would get a handle on this problem much quicker with that than with a blog. :)

Open a ticket with support.

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