I was looking for some information on site support and the kind of questions you can or cannot ask from Kyle,is there a link anywhere.?

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Nadja3 Premium
I have asked questions regarding technical performance.
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Melissa901 Premium
I don't know for sure but I would figure it would be ok to ask them for any technical issue if not they may give you a better idea of where to find it.
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Balloons29 Premium
I believe they will help with stuff directly connected with your site/WordPress, but sometimes they will refer you to site developers or servers where you have to ask for their support. I would always try our WA’s Support first because the line between the two is hazy (at least to me).
Tracy
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hagstf Premium
There is no list of rules that I am aware of but SiteSupport is only for technical issues regarding your website

Kyle handles questions such as the affiliate program or membership/payment issues, among others.

If you try to open a support ticket or send Kyle a PM, the questions it asks are designed to filter out the types of questions that should be asked elsewhere.
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Loes Premium
And Carson is the man for technical problems on the WA platform
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hagstf Premium
Yes, but he didn't ask about Carson so, I didn't include him lol
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codevonish Premium
Is there anything by Carson on site support, could you ask a question on website health, for example?
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Loes Premium
Site support is not involved in website health, that's a question for a 1 on 1 with Kyle or Carson, or for the community, how to improve it
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Balloons29 Premium
They can’t help with things like advice needed about outside (non WP plugins) plugin.
Tracy
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codevonish Premium
Can you be a little more specific, is it only technical issues?
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