How to please everybody all of the time?
Well if you thought it would be great to be able to please everyone all of the time. Then I have the solution for you. I saw it in a You Tube video a few weeks ago by a friend of mine Matthew Armstrong.
All you have to do is be a doormat it's that simple, let people walk all over you say nothing, Don't ever give your opinion or have a point of view, and then you can really please everybody. Yes just let them wipe their feet on you and pass no remarks.
If you feel bad that's okay because you are a doormat, so you shouldn't have feelings or ideas or opinions anyway. Besides if you did you might make some people uncomfortable.
So now you have the solution you can see how easy it is. You really have got a choice. You can be a doormat and keep everyone happy. Or you could be yourself? You could tell someone the truth about what you see going on in the world.
You could tell them their salespage sucks, You could say no to their business opportunity that they try to ram down your throat on Facebook. I guess this might mean you wouldn't be pleasing everybody? But you would be real, in fact in many cases by waking them up you might even be doing them a very big favour.
Even if you don't win any popularity contests, There is one thing you might find out about these people. If they listen to what you say learn from it and appreciate the guidance. Or better still are your friend for life then you will have a really meaningful business relationship.
If people join you because they can walk all over you it probably isn't the ideal type of business relationship or friendship to get into in the first place. Remember whatever you decide to be is entirely up to you. You can make everyone happy or you can attract the right people for you. In your business or relationships. The choice is entirely up to you.. :-)
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Yeah for sure, I guess when we start talking about getting $30 of groceries for Free in a post about how to please everyone all of the time we may be a little off subject?
I fail to see what integrity has got to do with being a doormat.. I have integrity but I am not a doormat lol:-)
It's worth being a doormat in terms of business sometimes though. The general idea is give the people what they want, or tell them what they want to hear. You might not want to listen to them or be very interested in what they are moaning about but as long as you can keep them sweet you have a good chance of winning them over and get gaining, or retaining, a customer.
Although I have to admit, having been on the rough end of some obnoxious eBay customers over the years, I rather like the attitude of the owner of one of the world's largest hotel chains who once famously said that he would rather keep one good member of staff than one bad customer after a bellboy threw out a moaning guest.
Yep. I follow the philosophy of your second paragraph and never the first. In my younger and more naive days I followed the first paragraph, but I hold more value and pride in myself and others now then I did back then. I will never be a doormat to anyone, and never let my staff be a doormat to anyone, no matter how much money it costs me, or how much money I don't get out of a situation. I've held this philosophy for about 7 or 8 years now. I don't feel any worse off for it, and quite frankly if I had a crystal ball that told me I would be better of financially now then I am had I been a doormat all these years instead... well... I would smash that crystal ball to pieces!
What I am saying about the first is if you have a decent attitude with customers, or potential customers, it can make a big difference to your reputation.
For example I saw a post advertising something recently and somebody asked the poster if they sold a similar item. They were told that it was a stupid question because if they had sold that other item they would have said so in the advertisement. I thought it was a very poor way to deal with a potential customer.
Imagine how many people would stick around WA if they were told that it was a stupid question every time they asked for help?
LOL! That is a bit different to trying to please everyone all the time or behaving like a doormat though, lol. That is just common courtesy and simple business ethics. In your example it doesn't sound like the customer needed much to be 'pleased' and it doesn't sound like the seller needed to be a 'doormat' in order to 'please' the potential customer.
I think you are digressing from the topic at hand though Gary.
Exactly, but my point is that little things can go a long way to pleasing almost everybody almost all of the time even if they ARE asking stupid questions. The key is to let them think they have the upper hand even though you do, especially when their money is in your bank.
If you are on ebay or a site like ebay you need to keep a 5 star rating and of course do what you say and above.. Or be out of Ebay business. But personally if someone joins my business team and all they do is bitch, complain, and waste my time by never doing what they are told. Or follow instructions I make it quite clear. That I do not have time for it.
If they don't like it or don't give me a 5 star rating or like me, that is their problem not mine. The reason they aren't making money is down to their attitude. How many people want to team up with a negative whiner.. It's hardly attraction marketing is it?
I find people who are determined want to work willing to do what it takes, they will bring in hundreds of people into a business. VS wasting hours with one person who was never going to do anything in the first place.
One of the things about being successful is. You are going to get people bitching about you or your company. You need to get over it or you can be a doormat of course.
You can spend three weeks being nice and coaching someone negative who will never bring anyone into your business anyway.And never do the work and even look for you to do it for them. But to be honest, you would be better off taking three weeks out and working for a charity as at least there would be people who would be worthy or deserving of your time. And probably grateful as well.
I hear all these stupid negative posts about legitimate businesses which are scams because only 5% of people are successfull. I am sure the company owners don't really care when their business is raking in hundreds of millions. And the people are whining because it didn't work for them. The truth is the people who really work the business make a lot of money. And those who invest their energy in complaining don't...
There is a lotto mentality, an entitlement mentality that so many people have.. That is the reason for failure people who think I paid you $50 so now I should make millions of dollars with minimal effort. Is complete nonsense and strangely enough these are the people who are the 95% who go from one scam to the next looking for the next lotto ticket.
Writing about their horrible experiences with ABC company. Yes, I do agree there are a few things out there that are really scams but a minimal amount. In some peoples eyes having a salesy page is a scam RFLAO... The bottom line is even in WA I am sure a huge percentage fail not because WA doesn't work. Because it is easy if you follow the trainings and directions. But because they don't work, don't believe, don't put in enough effort or quit too soon. Or make excuses why they can't pay their monthly fee etc..
When I hear someone say I can't pay $45 I am thinking if someone put a gun to one of your family would you find $45? If the answer is yes then you are lacking motivation. For goodness sake, you could cut the grass for 5 people lol... I am fair and I will go over and above out of my way to help people. But you can bring a horse to water, but you can't make them drink.
And you can be sure I will not be the one wasting my time trying to force horses to drink lol...
I think we're at cross purposes here. I'm referring to dealing with customers, not staff which is a very different issue. I've been self employed for over 25 years, mostly because I cannot and will not work for anybody else because I never found anybody who can work like I do. In that sense, I'm not going to be walked all over by a manager or supervisor who almost certainly isn't doing the job as well as I could.
I just gained $30 worth of groceries free, legally, just a few minutes ago because I'm smarter than the local supermarket manager who thought, wrongly, that he didn't have to honour a misadvertised deal. Most people would have been walked over and lost out.
When you bring someone into your online business they are not staff. If this this post, was about staff I would be talking about outsourcers. The only staff I deal with are my outsourcing staff. :-)
Let me also point out I am not talking about Ebay or Amazon either I think you may have missed the point?
Well I was really responding to Corey's post to be honest, but as I said I think we're at cross purposes here.
Ok... so you got from that comment that I think people don't need to have a decent attitude with their customers, or potential customers? And you got from that comment that I think people don't understand that it can make a big difference to their reputation???
When all I said was that I won't allow myself, or my staff to be treated like a doormat???
You then used your eBay example, which makes no sense to the topic of this thread. If the guy who was being a tosspot to his customer had just answered the customers question he would not have been allowing himself to be treated like a doormat. If the customer had said:
"Do you sell this you big Doofus"?
and the guy had answered the question with "no", and then the customer had said:
"Well why not you big egg"?
and the guy had said "because I didn't think it would sell", and then the customer had said:
"Well order it for me then chump"
and he had.
That would be letting yourself be treated like a doormat in order to try and please 'everyone' (someone in this case), and in this case for money even.
This would have been a better example, and that would have made sense, and still this I would NOT do, or expect my staff too.
No you have totally and completely misunderstood, I'm not even disagreeing with you but I'm going to leave it at that, I have other things to do today
Do you remember posting this at the start of this 'reply thread'? ,lol:
"It's worth being a doormat in terms of business sometimes though"
How the heck did it digress into what it has? It surely wasn't me digressing...
I completely disagreed with your 'rebuttal', which is what I assumed it was from your further replies and analogies/examples, whatever it is you were gunning for there - I thought your intent was to provide an argument for why you think it is acceptable to:
'be a doormat in terms of business sometimes'.
o.O
I'm sure that there is several aspects of this problem.
You can kill some great talent with excessive criticism.
On the other hand the excessive flattery can kill talent also.
Given the fact that we all live in a some kind of community, in this case this is WA, we have to react carefuly because we are not alone in this game.
But sorry. According to my poor knowledge of English I have to quit with this philosophy. -:)
Like I said if that works for you that is the main thing. You know if you are getting results from your marketing by your commissions.. If you are getting lots of them likely you are delivering a lot of value to people and showing them what really works. If not, then you have to change something. ;-)
People make money online by delivering value to the marketplace. Being nice or being likeable to everybody they meet has nothing to do with it. Depends on whether you are just socializing, or running a business.
The funny thing is, even if you are the most likeable friendly person there will always be someone who doesn't like you. Maybe even because you are too likeable. So you can either focus your time worrying about your likeability or on building your business.
In fact Robert Kiyosaki has a video on You Tube about the four types of people. which you may find interesting.
Enjoy your day :-)
Sotiris
Yeah! Another Robert Kiyosaki reader in the house! I've read em all. Even the Rich Dad Poor Dad books he didn't write like Sales Dogs, and Real Estate Riches. It was the Real Estate Riches book, written by Rolf De Roos, that gave me the motivation to get into Real Estate and buy my first investment property when I was only 21 years old. I'm glad to have another man like you here at WA Sotiris.
Keep up the good work ;)
Thank you Corey, I really appreciate that. Glad you liked it like you said for me it hits close to home.. I am a big fan of whiners lol... Can handle it in small doses as long as it doesn't get contagious..
Hope you are having an awesome weekend :-)
No problem Sotiris, I assume you mean you are 'not' a fan of whiners though right? LOL! You have written in this comment "I am a big fan of whiners" LOL! Too funny, I'm fairly sure it is a typo, but just want to give you the heads up. You might end up with a fan club of whiners! LOL!
Hope you have a great weekend too, love ya work!
Keep it up ;)
This is one of the best blogs I have read on WA to date!
This rings so true with my personal character.
It urks me when someone asks for my honest personal opinion about something and then gets snotty and throws it back in my face if they don't like it. Especially if I am just doing what they asked me to do, give them my HONEST personal opinion.
LOL!
I've never been one for 'popularity' contests. I'm just me and if someone doesn't like it they can go jump, or not listen. The choice is theirs just as much as the choice is mine to ignore them.
Great post Sotiris.
Corey I hope your not suggesting I open a fan club for whiners. As I don't think my mind or body could handle it right now lol... Yeah there was a hint of sarcasm there too about being a fan..
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Some great points in your blog Sotiris1. I've always been taught not to be walked over and I have taught my son the same. I agree some people are hard work and are not wanted in your business as they just never seem to "get it". Some want you to do the work for them too. I believe in helping those who want to help themselves when it comes to business and anything else in life! I don't want to waste energy where it is not respected. Thanks for the blog. I got a few laughs too, especially with Corey's "whining club" comment, sorry Corey but you must had read the comment word for word without seeing the intention. Hope you both have a great day!
Thank you , Sometimes my comments slip under the radar but I am sure Corey knows what I mean. :-)
You have a nice day too.
I sure did. I am so used to everyone on WA taking everything so seriously, especially me. This thread has had me in hysterics for at least an hour now.
BWAHAHAHAHAHAH!
I think that is the first time I have felt comfortable writing that on here, here goes again:
BWWHAHAAHHAAHW BWWHAWH WWHWA cough! cough! *hairball*
BWBWWHAHHAHAHAHAHAH!