Hi All,

Is anyone using Creator Studio and having issues lately with crossposting from Instagram to Facebook?

I am having an issue where every time I publish from Instagram and also click on the checkbox to cross-post to Facebook, I will get the message "Facebook post failed".

I tried to find answers on google and on Facebook help center but none of them seems to give me an answer.

I have also removed all accounts for my FB page and IG account and relinked them again, it also doesn't work.

Would appreciate it if anyone may have some idea for me how I can solve this problem.

Thank you.

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Pamshooter Premium Plus
I had the same issue. I have saved this so I can come back to it and check it out later! Thank you all!
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OCH3943 Premium Plus
Hi Pam, thanks for the feedback. Good to know we have the same issue. Perhaps Facebook has made some changes in Creator Studio. This issue happened to me for about a month.
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AbieAJ Premium Plus
Hi Richard

May be you need authorize Instagram app first



Below resource may help

https://www.facebook.com/business/learn/lessons/creator-studio-overview
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AbieAJ Premium Plus
This resource can also help, it explains in detail

https://blog.hootsuite.com/creator-studio/

Hope you are able figure it out.
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OCH3943 Premium Plus
Hi Abie,

Authorizing the IG app was already done. Thanks for the resource, I had a look but this one only shows the basics.
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OCH3943 Premium Plus
Thanks for the hootsuite link but that also didn't provide the solution I'm looking for, unfortunately. No worries, thanks Abie.
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AbieAJ Premium Plus
If not the post token, or reconnecting pages | apps it could be a server issue but I doubt that.

Or a browser issue, have you tried posting from another browser or doing the usual emptying cache refreshing.
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OCH3943 Premium Plus
yet to try. I can try another browser to test it out. Thanks for this idea
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OCH3943 Premium Plus
But I can cross-post from Facebook to IG. However, to do that is an extra step to go to Contents Library --> All Published to Crosspost to Instagram.
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AbieAJ Premium Plus
You may test and let me know.

Does it post with the extra step? If it does, better than nothing till you figure how to do it without.
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OCH3943 Premium Plus
Yes, there is an extra step. And you are right, I can use this method first until I can figure out something better.
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