How to recover your WA credits if you lost them without receiving site feedback

Last Update: May 07, 2021

Not quite as represented by the cover image although that usually helps as the last resort. Before throwing toys, if you submitted feedback request for your website ages ago via the Site Feedback platform and never got any reviews (it happened to me), here is how you can recover your credits (in case you haven't already and no longer need responses):

There is an "actions" button located on the right side next to your request, tap the drop down icon and cancel your request. As shown below:

It might take a few seconds to retain your credits, but if it takes unreasonably longer, you can then escalate the matter to Site Support.

I hope this helps someone

May you all have a productive week :)

Cheers!

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etseil20 Premium Plus
Hi Sipheni,

Thanks for sharing. I discovered this feature a few months ago when I was not getting feedback.

So it's good to know when you don't want to lose out on credits. We want to make the most out of them when receiving site feedback and comments.

Thanks again for pointing that out- you're the best!

-Eric
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Sie3 Premium
Anytime Eric :)
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Alketa1 Premium
Thank you for sharing, Sie.
Have a productive week, too.
Alketa
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Sie3 Premium
Anytime, Alketa 🙂 And thank you.
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JEaston Premium Plus
Thanks for sharing, Sie.
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Sie3 Premium
Anytime :)
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Amykaza79 Premium
Thank you share 😉
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Sie3 Premium
My pleasure :)
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Linda103 Premium
Thank you for sharing Sipheni. I just assumed the credits weren't taken until a review was paid for.
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Sie3 Premium
You're welcome, Lisa :)
Not sure if that's how it's supposed to work, although it seems our system deducts credits as you submit the request.
Perhaps something to monitor :)
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Linda103 Premium
I will keep an eye on it, thank you.
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