I have been locked out of my original account and need access back into it immediately. My dues are up to date and I have put a lot of time into WA.
My account info is:<
Thanx for your reply but I don't think you understood my predicament...
This free membership does NOT give me access to support and certainly not to PM Kyle... you need premium (which I have with my original account that I can't access).
This is the message provided by your first link (support):
"Premium Only Access
Having trouble with your website? Access our 24 hours a day Premium Web Hosting support by upgrading to a Premium membership. Our team of hosting engineers will be able to help you with technical difficulties related to your website including:"
However, I was able to message Kyle through the link you provided - I thank you for that - but I don't anticipate hearing back from him any time soon since he is likely very busy, and considering the fact that I don't see his reply to many of the other members' messages.
My request to the community was to contact support or kyle on my behalf, simple to inform them of the issue I'm experiencing.
Nevertheless, I thank you for getting back to me.
To Your Success,
SamMi C
A Better LifeStyle
Thanx. I did have Kyle's and Carson's contact link info filed with my login folder. Sent them both a message. I really hope they take care of this for me right away. I don't frustrate easily but this one got the better of me today - a completely wasted day... I don like wasted days.
I do Really appreciate your help. Once I'm back on be sure to get me your site info so I can leave you commentsss.
ほんとにありがとうございます。：）
It looks like they have changed the support system. I can not log a ticket for you. It keeps on defaulting back to a question for the community. I suggest that you try Alan Hocking's suggestion.
Sorry, my friend.
Thanx for your help. I did send Kyle and Carson a message... just hope they reply. Otherwise, I'll have no option but to cancel all Wa related accounts.
Hi SC, The community can't help you with it. You will have to log a support ticket and PM Kyle.
https://my.wealthyaffiliate.com/websites/support
https://my.wealthyaffiliate.com/kyle
Hennie
See more comments
Why am i not able to access my original account?
I have been locked out of my original account and need access back into it immediately. My dues are up to date and I have put a lot of time into WA.
My account info is:<
This message is for ALL WA community...
PLEASE DO NOT FOLLOW ME ON THIS ACCOUNT, IT IS A TEMPORARY FREE ACCOUNT UNTIL ISSUES WITH MY PREMIUM ACCOUNT ARE RESOLVED.
Thanx for your understanding and support.
SamMi C
A Better LifeStyle
Thanx for your reply but I don't think you understood my predicament...
This free membership does NOT give me access to support and certainly not to PM Kyle... you need premium (which I have with my original account that I can't access).
This is the message provided by your first link (support):
"Premium Only Access
Having trouble with your website? Access our 24 hours a day Premium Web Hosting support by upgrading to a Premium membership. Our team of hosting engineers will be able to help you with technical difficulties related to your website including:"
However, I was able to message Kyle through the link you provided - I thank you for that - but I don't anticipate hearing back from him any time soon since he is likely very busy, and considering the fact that I don't see his reply to many of the other members' messages.
My request to the community was to contact support or kyle on my behalf, simple to inform them of the issue I'm experiencing.
Nevertheless, I thank you for getting back to me.
To Your Success,
SamMi C
A Better LifeStyle
Thanx. I did have Kyle's and Carson's contact link info filed with my login folder. Sent them both a message. I really hope they take care of this for me right away. I don't frustrate easily but this one got the better of me today - a completely wasted day... I don like wasted days.
I do Really appreciate your help. Once I'm back on be sure to get me your site info so I can leave you commentsss.
ほんとにありがとうございます。：）
It looks like they have changed the support system. I can not log a ticket for you. It keeps on defaulting back to a question for the community. I suggest that you try Alan Hocking's suggestion.
Sorry, my friend.
Thanx for your help. I did send Kyle and Carson a message... just hope they reply. Otherwise, I'll have no option but to cancel all Wa related accounts.
Hi SC, The community can't help you with it. You will have to log a support ticket and PM Kyle.
https://my.wealthyaffiliate.com/websites/support
https://my.wealthyaffiliate.com/kyle
Hennie
See more comments
This message is for ALL WA community...
PLEASE DO NOT FOLLOW ME ON THIS ACCOUNT, IT IS A TEMPORARY FREE ACCOUNT UNTIL ISSUES WITH MY PREMIUM ACCOUNT ARE RESOLVED.
Thanx for your understanding and support.
SamMi C
A Better LifeStyle