About Sarajustine
Rank 19852
96 followers Joined November 2015
Hi my name is Sara. I have always wanted to work for myself. I am currently a medical technologist (and have been for 19

Posts

1

Questions

6

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asked in
Authoring & Writing Content
Updated

I have a top navigation menu on my homepage. It just says menu on a phone when you open the website and you cant use the menu. There isnt a pulldown and none of my posts show w

Which theme are you using and what is your domain name?

its the natural lite theme. My website is thenitestuff.com

You’re right, the menu doesn’t work on mobiles, there isn’t even a hyperlink for it. I will check on my desktop shortly but I would advise you to contact the theme designers at Organic Themes to investigate this for you.

how do i contact them?
and thank you so much, but it actually works on my phone half the time and a friend just told me it worked on his the first time he tried it gave him a pulldown like I get sometimes but then it didnt work again

I’ll do a bit more testing but you can find their details inside WordPress by going to Appearance -> Themes -> Details (on your active theme). There should be a URL to their website.

Thank you so much

I've managed to replicate the issue on a desktop, had the menu working and then it stopped working.

Can you please do the following for me to confirm my suspicions?

Can you go to Websites -> SiteManager -> Details -> SitePlus+ and change it from Extreme to Accelerated and then click the Clear Cache button?

Let me know once completed and I'll test again

Thank you. I will later. I work night shift and I’m going to sleep now. I can’t believe how much you are helping me thank you so much!

Oh it was easy yes I did it already

No worries Sara and looks like Mobile is working now, would you like to test and also ask your friend as well?

It's not necessarily the fix/solution, but the issue is with your Theme and the way that WA combine and minimise your JS and CSS files.

The menu stops working on small screens when the compressed cached page is served.

You can either leave the setting as it is, although your Page Speed might be a bit slower. Or you can install a caching plugin to control the elements yourself, rather than leaving it to WA.

Wow I just learned more from that message than wealthy affiliate in years of training courses ha ha thank you so so much! Please let me keep you on call for other issues I might have

It’s still not working on my phone :(

haha no worries, you might need to refresh the page on your phone. If that doesn't work, then you will need to clear the cache on your phone

Actually, ignore that, the page has minimised and cached again. Did you definitely set SitePlus+ to Accelerated? And not Extreme?

Thank you, could you click Clear Cache for me once more on that page?

Can I also suggest that you delete the message above containing the screenshot, as it contains your FTP credentials? These comments are public and anyone could enter those and take over your website :-(

You can delete a message by clicking on the downwards arrow to the top right of the comment.

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Why wont my menu open on phone ?

Why wont my menu open on phone ?

asked in
Authoring & Writing Content
Updated

I have a top navigation menu on my homepage. It just says menu on a phone when you open the website and you cant use the menu. There isnt a pulldown and none of my posts show w

Which theme are you using and what is your domain name?

its the natural lite theme. My website is thenitestuff.com

You’re right, the menu doesn’t work on mobiles, there isn’t even a hyperlink for it. I will check on my desktop shortly but I would advise you to contact the theme designers at Organic Themes to investigate this for you.

how do i contact them?
and thank you so much, but it actually works on my phone half the time and a friend just told me it worked on his the first time he tried it gave him a pulldown like I get sometimes but then it didnt work again

I’ll do a bit more testing but you can find their details inside WordPress by going to Appearance -> Themes -> Details (on your active theme). There should be a URL to their website.

Thank you so much

I've managed to replicate the issue on a desktop, had the menu working and then it stopped working.

Can you please do the following for me to confirm my suspicions?

Can you go to Websites -> SiteManager -> Details -> SitePlus+ and change it from Extreme to Accelerated and then click the Clear Cache button?

Let me know once completed and I'll test again

Thank you. I will later. I work night shift and I’m going to sleep now. I can’t believe how much you are helping me thank you so much!

Oh it was easy yes I did it already

No worries Sara and looks like Mobile is working now, would you like to test and also ask your friend as well?

It's not necessarily the fix/solution, but the issue is with your Theme and the way that WA combine and minimise your JS and CSS files.

The menu stops working on small screens when the compressed cached page is served.

You can either leave the setting as it is, although your Page Speed might be a bit slower. Or you can install a caching plugin to control the elements yourself, rather than leaving it to WA.

Wow I just learned more from that message than wealthy affiliate in years of training courses ha ha thank you so so much! Please let me keep you on call for other issues I might have

It’s still not working on my phone :(

haha no worries, you might need to refresh the page on your phone. If that doesn't work, then you will need to clear the cache on your phone

Actually, ignore that, the page has minimised and cached again. Did you definitely set SitePlus+ to Accelerated? And not Extreme?

Thank you, could you click Clear Cache for me once more on that page?

Can I also suggest that you delete the message above containing the screenshot, as it contains your FTP credentials? These comments are public and anyone could enter those and take over your website :-(

You can delete a message by clicking on the downwards arrow to the top right of the comment.

See more comments

asked in
WA Affiliate Program
Updated

How do I copy and paste an image link onto my post? The words and letters and symbols show up on my post instead of the amazon pictre link

Hi - here is a video on the correct way to add Amazon links.

Are you trying to add a URL link, or an HTML link? If it’s and HTML link, then you have to paste it into the HTML part of your article, and not within the text.

If your image is already in your article you can click it and edit, also giving you the possibility to add a link.

Image link wont work on post?

Image link wont work on post?

asked in
WA Affiliate Program
Updated

How do I copy and paste an image link onto my post? The words and letters and symbols show up on my post instead of the amazon pictre link

Hi - here is a video on the correct way to add Amazon links.

Are you trying to add a URL link, or an HTML link? If it’s and HTML link, then you have to paste it into the HTML part of your article, and not within the text.

If your image is already in your article you can click it and edit, also giving you the possibility to add a link.

asked in
WA Affiliate Program
Updated

So I want my theme background to have a wavy appearance like in travelbiz theme or VW consulting theme, but when I install them it looks totally different. Can someone help me

Are you using the free or pro version of your particular theme? If you are using a free version of your theme, it won't have the high-level features that the pro version would.

As for image cropping, many themes enforce size restrictions to accommodate tab logos, brand logos, etc otherwise it won't fit within the constraints of the page/post format and your pages/posts will have speed issues because your images are too big (kb-wise).

not sure what you mean about free version. I pay for the wealthy affiliate premium.. is that a separate thing from the themes?

There are free themes available in Wordpress which come as part of your WA Premium membership. Often when you choose a free website theme, you will get the option to upgrade (for a fee) to the pro version. This entitles you to better support, system upgrades and new themes. The fee you pay for the pro version is charged by the theme designer (ie. Astra, GeneratePress, etc), not WA.

If you are still having problems with a theme you have chosen, try another theme to see if this works better for you. Just remember to backup your site before changing.

thank you

See more comments

Theme choices dont look the same when i install them ?

Theme choices dont look the same when i install them ?

asked in
WA Affiliate Program
Updated

So I want my theme background to have a wavy appearance like in travelbiz theme or VW consulting theme, but when I install them it looks totally different. Can someone help me

Are you using the free or pro version of your particular theme? If you are using a free version of your theme, it won't have the high-level features that the pro version would.

As for image cropping, many themes enforce size restrictions to accommodate tab logos, brand logos, etc otherwise it won't fit within the constraints of the page/post format and your pages/posts will have speed issues because your images are too big (kb-wise).

not sure what you mean about free version. I pay for the wealthy affiliate premium.. is that a separate thing from the themes?

There are free themes available in Wordpress which come as part of your WA Premium membership. Often when you choose a free website theme, you will get the option to upgrade (for a fee) to the pro version. This entitles you to better support, system upgrades and new themes. The fee you pay for the pro version is charged by the theme designer (ie. Astra, GeneratePress, etc), not WA.

If you are still having problems with a theme you have chosen, try another theme to see if this works better for you. Just remember to backup your site before changing.

thank you

See more comments

asked in
Keyword, Niche and Market Research
Updated

why doesnt my QSR automatically show on Jaaxy? Why do I have to click on each line to get it to load?

Good question and all questions are good ones!

Andre has you covered -- yes, if you'd like auto-service -- Jaaxy Enterprise is the WAy to go!

All the very best to you for every Success, cheerio ...:)

With Jaaxy Lite and the pro version, the qsr have to be clicked manually as in the training Kyle used the Enterprise version which is automatic. Your question was answered in chat.

Thanks for answering. Since Im actually at my real job I had to leave the live chat and missed the answer so thank you for reiterating it.
Sara

No probs Sara you have your answer and wishing you well along your journey
Andre

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Jaaxy question about qsr not showing up ?

Jaaxy question about qsr not showing up ?

asked in
Keyword, Niche and Market Research
Updated

why doesnt my QSR automatically show on Jaaxy? Why do I have to click on each line to get it to load?

Good question and all questions are good ones!

Andre has you covered -- yes, if you'd like auto-service -- Jaaxy Enterprise is the WAy to go!

All the very best to you for every Success, cheerio ...:)

With Jaaxy Lite and the pro version, the qsr have to be clicked manually as in the training Kyle used the Enterprise version which is automatic. Your question was answered in chat.

Thanks for answering. Since Im actually at my real job I had to leave the live chat and missed the answer so thank you for reiterating it.
Sara

No probs Sara you have your answer and wishing you well along your journey
Andre

See more comments

Login
Create Your Free Wealthy Affiliate Account Today!
icon
4-Steps to Success Class
icon
One Profit Ready Website
icon
Market Research & Analysis Tools
icon
Millionaire Mentorship
icon
Core “Business Start Up” Training