asked in
WA Affiliate Program

I bought two websites from WA for a few years, but when I research the avaiable website to buy, my website is on the list.

Even if you own it, a bidder could be interested in buying it - Brokers may be contacted.

If you own it, you own it. Nobody else will be able to purchase it. If you are seeing an offer to sell it, that means someone else owns that particular domain name.

Thanks Kyle, has connected to Support Team, they are checking my account for me.

Hi Rebecca,

Have you check the domain extension?
For an example, http://rebecca.com is not same as http://rebecca.net.

If the domain is set to auto renewal, have you check if the transaction went through successfully? Same goes to manually renew, just to double confirm.

By the way glad to know that you're Chinese, I'm also Chinese! :)

Yes, the same extension, and was set auto renewal.

Same extension, auto renewal and the last recent payment went through. If so that's weird!

I suggest that you contact Support, Kyle or Carson for this.

Hi Chen, I am glad to know you here. for some reasons, have left WA platform for some years, so didn't take care of my account here.

So do I! Absolutely understandable, we seem to have quite a busy life out there. Hope that you got this issue sorted out as soon as possible, how is it going?

Each domain once purchased has a registration fee that needs to be paid for to keep it for yourself. If it expires and you have not renewed the domain it becomes available for anyone to purchase.
This has nothing to do with WA regardless if you bought is here or elsewhere that is the rules governed by ICANN who are the international body regarding websites.

Thanks for your reply, I checked again, the payment item described as registration fee on my WA account.

Seeing you purchased it here you can speak to Kyle or Carson and see what they say
Wishing you well

Andre

Have you paid the domain fees each year to keep the domain current? If not, once the domain registration expires, the domain will go back up available for purchase.

Thanks for your reply. The domain fee was charged normally every year.

Would you share the domain in question with us?

Maybe Support would have some answers for you.

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Why my website is available to buy ?

Why my website is available to buy ?

asked in
WA Affiliate Program

I bought two websites from WA for a few years, but when I research the avaiable website to buy, my website is on the list.

Even if you own it, a bidder could be interested in buying it - Brokers may be contacted.

If you own it, you own it. Nobody else will be able to purchase it. If you are seeing an offer to sell it, that means someone else owns that particular domain name.

Thanks Kyle, has connected to Support Team, they are checking my account for me.

Hi Rebecca,

Have you check the domain extension?
For an example, http://rebecca.com is not same as http://rebecca.net.

If the domain is set to auto renewal, have you check if the transaction went through successfully? Same goes to manually renew, just to double confirm.

By the way glad to know that you're Chinese, I'm also Chinese! :)

Yes, the same extension, and was set auto renewal.

Same extension, auto renewal and the last recent payment went through. If so that's weird!

I suggest that you contact Support, Kyle or Carson for this.

Hi Chen, I am glad to know you here. for some reasons, have left WA platform for some years, so didn't take care of my account here.

So do I! Absolutely understandable, we seem to have quite a busy life out there. Hope that you got this issue sorted out as soon as possible, how is it going?

Each domain once purchased has a registration fee that needs to be paid for to keep it for yourself. If it expires and you have not renewed the domain it becomes available for anyone to purchase.
This has nothing to do with WA regardless if you bought is here or elsewhere that is the rules governed by ICANN who are the international body regarding websites.

Thanks for your reply, I checked again, the payment item described as registration fee on my WA account.

Seeing you purchased it here you can speak to Kyle or Carson and see what they say
Wishing you well

Andre

Have you paid the domain fees each year to keep the domain current? If not, once the domain registration expires, the domain will go back up available for purchase.

Thanks for your reply. The domain fee was charged normally every year.

Would you share the domain in question with us?

Maybe Support would have some answers for you.

See more comments

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asked in
Getting Started

How to cancel auto pay for WA membership?

You can go here

https://my.wealthyaffiliate.com/account/subscription

And cancel billing.

For any websites hosted here, you need arrange alternative hosting for your website before your subscription ceases as you would be locked out the platform, site support back ups are only available for 60 days.

You can never revert back to being a starter.

I also suggest you backup your sites, you can use the AIO WP Migration or Updraft plugins. UpdraftPlus is a premium and highly recommended
.
Also domain names must have passed the grace period of 60 days.

The only way to cancel the autorenewal of your membership is to cancel completely. You can do this within your account settings under the subscription tab. More detailed instructions can be found here: Be advised that once your membership lapses you will no longer have access to the platform and your website hosting will go down. You will want to transfer your domains to another hosting provider before you cancel your membership.

Best, Shannon

Hi Shannon, your guide is very useful, I will follow it to deal the problem. So before I cancel the membership, I would like to sale my webiste, could you share me some further information?
Appreciate. Rebecca

You can't sell your site through the WA but you can put your site up for sale through website brokers such as Empire Flippers https://empireflippers.com/ or Flippa https://flippa.com/

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How to cancel auto pay for wa membership?

How to cancel auto pay for wa membership?

asked in
Getting Started

How to cancel auto pay for WA membership?

You can go here

https://my.wealthyaffiliate.com/account/subscription

And cancel billing.

For any websites hosted here, you need arrange alternative hosting for your website before your subscription ceases as you would be locked out the platform, site support back ups are only available for 60 days.

You can never revert back to being a starter.

I also suggest you backup your sites, you can use the AIO WP Migration or Updraft plugins. UpdraftPlus is a premium and highly recommended
.
Also domain names must have passed the grace period of 60 days.

The only way to cancel the autorenewal of your membership is to cancel completely. You can do this within your account settings under the subscription tab. More detailed instructions can be found here: Be advised that once your membership lapses you will no longer have access to the platform and your website hosting will go down. You will want to transfer your domains to another hosting provider before you cancel your membership.

Best, Shannon

Hi Shannon, your guide is very useful, I will follow it to deal the problem. So before I cancel the membership, I would like to sale my webiste, could you share me some further information?
Appreciate. Rebecca

You can't sell your site through the WA but you can put your site up for sale through website brokers such as Empire Flippers https://empireflippers.com/ or Flippa https://flippa.com/

See more comments

asked in
Everything Wordpress
Updated

When I post an article and publish, I found the font type, size and line space have defaulted, when I want to add bigger size, the line spacing is too narrow to read. could any

The appearance of your website depends on your theme. You can change your theme to one that uses a larger font or one that has more customization options. Or you can learn about CSS and child themes to get the results you want.

Marion,

Thanks so much, now I got the reason, so maybe I can try another theme. By the way, if I change the theme, the original pages framework still works?

Appreciated,
Rebecca

Try things out on a test website

If you just want to make a space between two lines you need to go into the Text code. Then, where you want to add a space type this html code:  

But, if you want greater space between all of your content you would need to change the font of your website.

Thanks a lot, sounds like need to know sth about some html code. I am not good at it, can I have more guide?

If I change the website font, where can I reset the font and which one is good to choose?

Appreciate.
Rebecca

You can use basic .html commands in the text editor of Wordpress (the tab next to the 'Visual' editor).

Sounds complex, I am not familiar with HTML commands So, how to do the next?

Thanks so much
Rebecca

Did you ever get this issue solved? I'm experiencing the same thing I believe. The line spacing is just to close together. Need to add space between the words. Seems like it would be a simple selection to make this happen.

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How to add line spacing when editing contents?

How to add line spacing when editing contents?

asked in
Everything Wordpress
Updated

When I post an article and publish, I found the font type, size and line space have defaulted, when I want to add bigger size, the line spacing is too narrow to read. could any

The appearance of your website depends on your theme. You can change your theme to one that uses a larger font or one that has more customization options. Or you can learn about CSS and child themes to get the results you want.

Marion,

Thanks so much, now I got the reason, so maybe I can try another theme. By the way, if I change the theme, the original pages framework still works?

Appreciated,
Rebecca

Try things out on a test website

If you just want to make a space between two lines you need to go into the Text code. Then, where you want to add a space type this html code:  

But, if you want greater space between all of your content you would need to change the font of your website.

Thanks a lot, sounds like need to know sth about some html code. I am not good at it, can I have more guide?

If I change the website font, where can I reset the font and which one is good to choose?

Appreciate.
Rebecca

You can use basic .html commands in the text editor of Wordpress (the tab next to the 'Visual' editor).

Sounds complex, I am not familiar with HTML commands So, how to do the next?

Thanks so much
Rebecca

Did you ever get this issue solved? I'm experiencing the same thing I believe. The line spacing is just to close together. Need to add space between the words. Seems like it would be a simple selection to make this happen.

See more comments

asked in
Everything Wordpress
Updated

How to change default slide show image of theme to my owe picture?

You can change your slid show images, by going into your dashboard and clicking on appearance>>>Theme>>>Customize then you can upload your own images.

Thanks so much. I try it, but not found the next step. WA technical support guides me to install META SLIDER plugin. so, the problem solved.

Rebecca

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How to change default slide show images of theme to my owe?

How to change default slide show images of theme to my owe?

asked in
Everything Wordpress
Updated

How to change default slide show image of theme to my owe picture?

You can change your slid show images, by going into your dashboard and clicking on appearance>>>Theme>>>Customize then you can upload your own images.

Thanks so much. I try it, but not found the next step. WA technical support guides me to install META SLIDER plugin. so, the problem solved.

Rebecca

See more comments

asked in
Getting Started
Updated

Is there membership service help in WA? like account problem,

As a premium member send a PM to Kyle, particularly on financial matters.

Codevonish, thanks so much for your guide. sorry for the reply and say thanks too late.

Have a nice day,
Rebecca

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Is there membership service help in wa? like account problem,

Is there membership service help in wa? like account problem,

asked in
Getting Started
Updated

Is there membership service help in WA? like account problem,

As a premium member send a PM to Kyle, particularly on financial matters.

Codevonish, thanks so much for your guide. sorry for the reply and say thanks too late.

Have a nice day,
Rebecca

See more comments

Login
Create Your Free Wealthy Affiliate Account Today!
icon
4-Steps to Success Class
icon
One Profit Ready Website
icon
Market Research & Analysis Tools
icon
Millionaire Mentorship
icon
Core “Business Start Up” Training