how can I retrieve my pervious site
Hi Raquel, if you go to SiteRubix->SiteManager... Is the site empty? Normally your site should be still there!
Only the support team can give you the answer to that so, I suggest you to send them a support ticket.
I just resubscibe how can I get my websites back please ?
how can I retrieve my pervious site
Ask the support team to restore your website. They usually get this done at lightning speed. It's something that is simple and they execute extremely well.
Hi Raquel, if you go to SiteRubix->SiteManager... Is the site empty? Normally your site should be still there!
Only the support team can give you the answer to that so, I suggest you to send them a support ticket.
I tried to change the background of my website now it's telling me page not found ? I need helphttp://shoesforeveronline.com/wp-admin/
Hi there,
try to log out and log back in to your website. Also refresh the page (F5 or right click - refresh).
I just went to shoesforeveronline.com and I can see the default post "Hello World".
If all that doesn't work for you, I suggest you contact tech support. You can do this here:
https://my.wealthyaffiliate.com/websites/support
Nicole
Thanks I refreshed but still can't access my old information ..I sent the question to support
You're welcome. :)
What you can also try is go to the light blue tab called "SiteRubix" on the left menu here within WA. Click on SiteManager. You should see an image of your website.
Underneath is a blue button saying "Log in Now". Click on it and you'll see your website login username and password. Next to it either says "Syncronize" or "Reset". Click on it.
This will generate a new login for your website. Once done, simply click on "Login Now".
Maybe it works that day. It's good that you forwarded this issue to the tech support. They'll be able to have you back into your website shortly. :)
See more comments
Lost website can access my website ?
I tried to change the background of my website now it's telling me page not found ? I need helphttp://shoesforeveronline.com/wp-admin/
Hi there,
try to log out and log back in to your website. Also refresh the page (F5 or right click - refresh).
I just went to shoesforeveronline.com and I can see the default post "Hello World".
If all that doesn't work for you, I suggest you contact tech support. You can do this here:
https://my.wealthyaffiliate.com/websites/support
Nicole
Thanks I refreshed but still can't access my old information ..I sent the question to support
You're welcome. :)
What you can also try is go to the light blue tab called "SiteRubix" on the left menu here within WA. Click on SiteManager. You should see an image of your website.
Underneath is a blue button saying "Log in Now". Click on it and you'll see your website login username and password. Next to it either says "Syncronize" or "Reset". Click on it.
This will generate a new login for your website. Once done, simply click on "Login Now".
Maybe it works that day. It's good that you forwarded this issue to the tech support. They'll be able to have you back into your website shortly. :)
See more comments
Ask the support team to restore your website. They usually get this done at lightning speed. It's something that is simple and they execute extremely well.