I have to take a backseat for a bit. Things aren't going as planned in my life right now and I need to cancel but I don't want to terminate my account just stop the reoccurring
Can no longer afford. can I keep my account?
I have to take a backseat for a bit. Things aren't going as planned in my life right now and I need to cancel but I don't want to terminate my account just stop the reoccurring
Hi, sorry to see you go!
Unfortunately you cannot go back to being a free member once you have become premium. If you cancel your account, I believe site support saves a back up for up to six months and if you return within that time you can work with them to restore your account and website.
When you cancel you will be given 30 days to find new hosting for your website if you choose. I would suggest making your own back up of your site as well, just in case.
Good luck moving forward!
Shannon
Hi, sorry to see you go!
Unfortunately you cannot go back to being a free member once you have become premium. If you cancel your account, I believe site support saves a back up for up to six months and if you return within that time you can work with them to restore your account and website.
When you cancel you will be given 30 days to find new hosting for your website if you choose. I would suggest making your own back up of your site as well, just in case.
Good luck moving forward!
Shannon