asked in
Everything Wordpress
Updated

Hi everyone!

I hope you are all doing ok. I have just finished with my post and published it. I noticed that there is something wrong with the classic editor on WP. I cou

Hi, again, Nuttanee, I owe you an apology. When I first saw your question, for some reason, I assumed you were a beginner here. Had I realized your experience I wouldn't have offered such a 'beginner' solution. I hope that everything is now sorted and that you are up and running again.
Good luck and every success.
Philip

Hi Phillip,

There is no need to apologize. It is one of my plugins that caused the problems which is google product review. :) Thanks for healing though.

Cheers!
Nuttanee

I am using the classic editor, and I didn't get into any kind of trouble. I would re-open my dashboard and refresh the page or clear the browser cache.

Will try that.

Thank you :)

By the way, I just went into my own back office and had no difficulty adding an image.

Thank you for taking your time answering my queston. I am not sure what happened to the classic editor. All the writing tools are just disappeared and all my writing is in the "text code". I tried hitting the visual button right next to text nothing happened as well.

I think it is better if you see what happens. Take a look at the attached.

Could be a glitch in the updates or something.

Clearly something isn't right and you will likely need to wait for SiteSupport to help. Did you try bypassing your browser cache, as Phil suggested below, by tapping CTRL+F5 (assuming you are on a PC) on your keyboard?

Hi Nuttanee. So, to be clear, you have published your post and are now editing it in WordPress?
To add an image you have clicked on "Add Media" right below your post title, yes? If so can you describe exactly what you see after that?
Philip

I always use Classic editor Nuttanee and have never had an issue
Try going out and going back in and see if this helps as it is a really good plugin to work with

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Can you all edit your post normally on classic editor?

Can you all edit your post normally on classic editor?

asked in
Everything Wordpress
Updated

Hi everyone!

I hope you are all doing ok. I have just finished with my post and published it. I noticed that there is something wrong with the classic editor on WP. I cou

Hi, again, Nuttanee, I owe you an apology. When I first saw your question, for some reason, I assumed you were a beginner here. Had I realized your experience I wouldn't have offered such a 'beginner' solution. I hope that everything is now sorted and that you are up and running again.
Good luck and every success.
Philip

Hi Phillip,

There is no need to apologize. It is one of my plugins that caused the problems which is google product review. :) Thanks for healing though.

Cheers!
Nuttanee

I am using the classic editor, and I didn't get into any kind of trouble. I would re-open my dashboard and refresh the page or clear the browser cache.

Will try that.

Thank you :)

By the way, I just went into my own back office and had no difficulty adding an image.

Thank you for taking your time answering my queston. I am not sure what happened to the classic editor. All the writing tools are just disappeared and all my writing is in the "text code". I tried hitting the visual button right next to text nothing happened as well.

I think it is better if you see what happens. Take a look at the attached.

Could be a glitch in the updates or something.

Clearly something isn't right and you will likely need to wait for SiteSupport to help. Did you try bypassing your browser cache, as Phil suggested below, by tapping CTRL+F5 (assuming you are on a PC) on your keyboard?

Hi Nuttanee. So, to be clear, you have published your post and are now editing it in WordPress?
To add an image you have clicked on "Add Media" right below your post title, yes? If so can you describe exactly what you see after that?
Philip

I always use Classic editor Nuttanee and have never had an issue
Try going out and going back in and see if this helps as it is a really good plugin to work with

See more comments

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asked in
WA Affiliate Program
Updated

Hi guys!

Hope everyone is doing ok with the coronavirus outbreak. I have a question. How long does Kyle or Carson usually get back to you with the private message?
</

Hi Nuttanee, there is no definite response time for Kyle or Carson. Sometimes you may be able to get Kyle on live chat. The biggest thing is not to give up, keep sending them the question. Also you may want to try Jay.

Dave's answer is right on. Also looking for answers from site support may be an alternative.

Best wishes,
Michael

Thank you so much, i will not give up :)

Its very variable. One of my questions got a reply within an hour. One of my questions from before christmas has never been answered.
In fairness I'm sure their inboxes have an enormous amount of mail per day.

Got it! Thank you! I thought it was just me that took so long

Hi Nuttanee,
Please post your query on Kyle's profile. He will reply.

Got it! Thanks for the tips :)

I have never sent Kyle or Carson a private message so I do not know how long it takes to receive a reply. I have had Kyle respond immediately in the live chat area when He is providing assistance there tho.

I do not think they handle site support via PM. They hire people for that, and have users in the community assist one another.

You can ask for help in the live chat also, but if it's got to do with something that is inner programming related, then a support technician can assist you best.

Here's the link to contact site support:

https://my.wealthyaffiliate.com/websites/support

Thank you so much for trying to help. Site support doesn’t handle anything WA related but they help you with your site.

See more comments

How long does it take for kyle or carson to reply?

How long does it take for kyle or carson to reply?

asked in
WA Affiliate Program
Updated

Hi guys!

Hope everyone is doing ok with the coronavirus outbreak. I have a question. How long does Kyle or Carson usually get back to you with the private message?
</

Hi Nuttanee, there is no definite response time for Kyle or Carson. Sometimes you may be able to get Kyle on live chat. The biggest thing is not to give up, keep sending them the question. Also you may want to try Jay.

Dave's answer is right on. Also looking for answers from site support may be an alternative.

Best wishes,
Michael

Thank you so much, i will not give up :)

Its very variable. One of my questions got a reply within an hour. One of my questions from before christmas has never been answered.
In fairness I'm sure their inboxes have an enormous amount of mail per day.

Got it! Thank you! I thought it was just me that took so long

Hi Nuttanee,
Please post your query on Kyle's profile. He will reply.

Got it! Thanks for the tips :)

I have never sent Kyle or Carson a private message so I do not know how long it takes to receive a reply. I have had Kyle respond immediately in the live chat area when He is providing assistance there tho.

I do not think they handle site support via PM. They hire people for that, and have users in the community assist one another.

You can ask for help in the live chat also, but if it's got to do with something that is inner programming related, then a support technician can assist you best.

Here's the link to contact site support:

https://my.wealthyaffiliate.com/websites/support

Thank you so much for trying to help. Site support doesn’t handle anything WA related but they help you with your site.

See more comments

asked in
The Wealthy Affiliate Platform
Updated

Hi,

I hope this message finds you well. I think there is something wrong with my account. I have just noticed that I do not get the $.50 incentive for my comment. Not su

Hi Nuttanee,
If this still isn't fixed, you should contact Kyle or Carson. They are the ones who can look into this for you.
Cheers,
Suzanne

Sitecomment incentives is not working, why is that?

Sitecomment incentives is not working, why is that?

asked in
The Wealthy Affiliate Platform
Updated

Hi,

I hope this message finds you well. I think there is something wrong with my account. I have just noticed that I do not get the $.50 incentive for my comment. Not su

Hi Nuttanee,
If this still isn't fixed, you should contact Kyle or Carson. They are the ones who can look into this for you.
Cheers,
Suzanne

asked in
The Wealthy Affiliate Platform
Updated

Hi there,

Today, I noticed that after I gave comments I do not get cash credit like I used to. Usually I will get the cash credit right after the credit, always take tur

Yes they do but you need to make sure your 50 comments have been left each month (certified commenter status) before you can start earning. Take a look at the screenshot to see what I mean.
Matthew

Hi Matthew,

I give more than 50 comments every month. I heard from the other lady that Kyle said that the payout is not a guaranteed but a privilege.

Last night I managed to get a few comments that pay out. But this morning it goes back to the community credit again.

Anyways, thank you for stopping by and answer my question :)

Take care

Oh right, I was unaware of this. I was wondering why I had money for giving comments and not getting paid it out. I have $23.50 for giving comments but it just sits there. Any idea why it doesn't go into my payments?

You have to exchange cash credit to cash. You can find the bar at the WA coin icon on the top.

Click it and scroll it down. You will see the bar.

Set up your paypall account and threshold on how much you want and you will be good to go.

The payout is on the first of every month.

Cheers!

See more comments

Does site comment still pay out $.50 for every other comment?

Does site comment still pay out $.50 for every other comment?

asked in
The Wealthy Affiliate Platform
Updated

Hi there,

Today, I noticed that after I gave comments I do not get cash credit like I used to. Usually I will get the cash credit right after the credit, always take tur

Yes they do but you need to make sure your 50 comments have been left each month (certified commenter status) before you can start earning. Take a look at the screenshot to see what I mean.
Matthew

Hi Matthew,

I give more than 50 comments every month. I heard from the other lady that Kyle said that the payout is not a guaranteed but a privilege.

Last night I managed to get a few comments that pay out. But this morning it goes back to the community credit again.

Anyways, thank you for stopping by and answer my question :)

Take care

Oh right, I was unaware of this. I was wondering why I had money for giving comments and not getting paid it out. I have $23.50 for giving comments but it just sits there. Any idea why it doesn't go into my payments?

You have to exchange cash credit to cash. You can find the bar at the WA coin icon on the top.

Click it and scroll it down. You will see the bar.

Set up your paypall account and threshold on how much you want and you will be good to go.

The payout is on the first of every month.

Cheers!

See more comments

asked in
WA Affiliate Program
Updated

I noticed today after I offered comments, I usually get $.50 a comment every other comment. However today all I got was a credit.

Is this normal? Does anybody have the s

Hi - I spoke to Kyle in live chat about this a couple of days ago. It is "an opportunity" to earn $0.50, but not guaranteed to be every alternative comment.

I see, thank you for pointing that out.

Do you have more than 50 comments in the past 30 days?

Yes

There's been some discussion recently about turning it off to eliminate the spam commenters who post rubbish content for a 50 cent payout.

But you'd expect that if they'd done that, it would've been announced.

Perhaps ask Site Support?

I am going to reach out to Site Support. Thank you!

Please let me know, Nuttanee, if it has been turned off and, if so, is it permanent or temporary.

I will let you know as soon as I find out :)

I have just checked, now it is back to normal. It might be a glitch in the system. Wish I have the answer for you. At least it is back to normal now.

Take care

See more comments

Site comment, do they still pay you $.50 per comment?

Site comment, do they still pay you $.50 per comment?

asked in
WA Affiliate Program
Updated

I noticed today after I offered comments, I usually get $.50 a comment every other comment. However today all I got was a credit.

Is this normal? Does anybody have the s

Hi - I spoke to Kyle in live chat about this a couple of days ago. It is "an opportunity" to earn $0.50, but not guaranteed to be every alternative comment.

I see, thank you for pointing that out.

Do you have more than 50 comments in the past 30 days?

Yes

There's been some discussion recently about turning it off to eliminate the spam commenters who post rubbish content for a 50 cent payout.

But you'd expect that if they'd done that, it would've been announced.

Perhaps ask Site Support?

I am going to reach out to Site Support. Thank you!

Please let me know, Nuttanee, if it has been turned off and, if so, is it permanent or temporary.

I will let you know as soon as I find out :)

I have just checked, now it is back to normal. It might be a glitch in the system. Wish I have the answer for you. At least it is back to normal now.

Take care

See more comments

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