happy camper
Thanks to one of our members, I now have my Pro theme up. Since I still have not heard from the theme managers (after 4 days), its now time to out them for their poor (make that non-existant) customer service. The company is The Bootstrap Themes.
Upon further investigation, I discovered that they are headquartered in Nepal, which means they are not covered by US laws That should have been my first clue. The second was that they had no contact number. The only way you could contact them was by email (tried that already, ha!).
So I would say going forward, before you choose a theme, especially if it is one you plan to continue using, find out where the theme company is based and make sure you have a legitimate way to contact them if you have issues.
I am now an official Happy Camper. Off to continue creating my awesome website.
Also want to give a shout out to Talzus for his help in getting this issue resolved. Talzus, YOU ROCK!!!
Recent Comments
13
Thank you for naming them. That was one of the companies on our shortlist, needless to say, they are no longer there.
So glad you were able to resolve the problem even without their help.
Colette and Philip
Hi Nsilva
The fact that Bootstrap Themes is in Nepal is most definitely a No No so very good to know .Thank you for your Post much appreciated
Regards
David
PS I am so pleased you are an Official Happy Camper
Great stuff. Glad you were able to figure this out. This is part of entrepreneurship. Some stuff don't work out and you learn from it and move on.
The fact that you looked for help, found it, and made a move to not let it stop your business shows maturity and a good sign that you are a problem solver. Good job.
You got a future in this business.
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I am glad you managed to sort things out. Thank you for the info.
Derek