Has THIS ever happened to you?

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4.3K followers

I was still lurking as usual on this wonderful platform as you all know that I'm addicted and I'm unable to keep away.

I was stopped in my tracks by one of the notification.

Domain Renewal Complete for one of my website

What?

How?

I was not the one to do that, so i did a little investigation of my own.

First, I checked my accounts

There was no transaction from Wealthy Affiliates

What's going on?

I continued my investigation and clicked on Site Domain and on the website in question, scrolled to payment preference and a lovely shock awaited me.

My website was renewed by a credit card.

Wow!

My payment preference was always PayPal, so what was happening here?

How did that change?

Hmm

Further checks on another of my domain's payment preference showed the same change from my usual PayPal preference method of payment to the same credit card details

This time I had to send a message to Site Support. A prompt response was given and I'm now waiting on Carson to get back to me.

I don't know what to make of this but I just want to make you all aware and check to see if your domain's payment reference is what it is supposed to be.

Until next time,

Simone

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Recent Comments

120

Hi Simone, good thing that you were paying attention and caught that. I think that it was a glitch in the system some how. Thank you for making us alert to this issue.

Keep us inform about this so we know what is going on. Thank you once again for alerting the community about this issue.

Mary

I believe it must also be a glitch in the system
Hopefully it will be soon sorted
Thank you for stopping by
Have a great weekend

S. You should get an email reminder 1 month before renewal and again at 3 days.
At least I do for my websites and I always check my preferences. I bet you will now.
Back from my Arctic tour, what a drama. I'll message you.
How's the course going, well I hope .
Keep yourself in top form.
Dave.

I did get a reminder and a payment failed notification but I was still unsure if what I was going to do with the website
I never checked the payment preference until now
A lesson learned for me.

Welcome back. Isn't the Artic cold at this time of year?
The course is so intense but I not letting it kick my butt :)

I think it’s PayPal that goes to a back up plan in that case.

Really?
How ?

Are you using PayPal credit or does it pass through to your checking account?

I've never used PayPal credit. It has to be my money never anything on credit

I think I’m confusing you and me at this point. Sorry. It probably will come out in the end.

No worries
I hope so too

Its where my son lives.
If the course wasn’t intense you wouldn’t enjoy it as much. You like the drive and demand of being better.
Keep going, good luck.

That must have been a very happy trip, Dave ;)
You do know ke so well
It is the drive and intensity that make the course so challenging, rewarding and fulfilling

😎

😎👍

Hi Simone, my domain setting preferences is with PayPal like yours. I have not experienced any issues since my renewal is not due until May 2023, paid renewal done last May by PayPal. No issues.

I am wondering if WA recent platform updates may have automatically switched from PayPal to CC (even though both are the same source) by accident through a bug in the system. There are still some bugs to iron out on this platform. I hope you get a response from Carson soon about this issue.

I do hope so too, Brenda
It's just concerning that I got a failed payment notification several days ago
And then today, it was paid , not by me
Hopefully it will be sorted 9ut and I will know

Thank you Brenda for sharing your experience
Glad all is well with you

Well you could say all is well -not quite so when dealing with chronic MS. The worse part of it is the fatigue and the muscle spasms. Its worse in my spine. Baclofen seems to help but not always effective. Ice and heat therapy seems to work when needed.

I'm so sorry, Brenda. I know from seeing the frustrations , pain and helplessness when caring for my patients who are suffering from chronic MS.

It is a very cruel condition. It is nice that you sometimes get relief from the combination of Bacloden, and ice and heat therapy.

Thanks for your understanding and support.

You're always welcome. I know it is not easy Brenda and despite everything it is quite pleasant to see your engagement on the platform :)

That does sound a little strange Simone... I would love to say that it was me who paid for this, but things are a little tight here right now!!!

I hope you get to the bottom of this conundrum soon dear friend and it is great to hear from you as always!! :-))

Lol
That would have been lovely of you, Nick
But I understand :)
Also hope to get to the bottom of this

I would be more than happy to pay your bills my friend... but today we got a message that our gas bill has increased by 14 times from what it was last year!!!

We don't even use gas at home.... but the collective charge for the winter heating looks like it is going to go through the roof!!!

Let's see... and I am sure that you will get to the bottom of things!!! :-)))

Nice thoughts, Nick
Thank you
14 times, Nick!
Oh my goodness!
Wow!

I wonder if paypal charged me. By coincidence, my domain name recently renewed and I discovered paypal charged me twice.

Cheryl, I think you need to check with PayPal to see if that's the case. Hopefully, it will all be sorted out for you. :)

I did. They are crediting back the 2nd charge.

Awesome :)
Glad it all worked out for you

Great post, Simone! PayPal is the way to go to set up your preferred payment. At the same time, I didn't know that PayPal can renew your domain.

Myra

Only if you have money on the card that PayPal has on their file.
I don't put money on that card UNLESS I am going to use it.
I didn't, so who did?

I have no idea but that does sound like it could be a great surprise.

Did you ever find out who it is?

Myra

Not yet
But hopefully soon :)

This is because your renewal was set to auto renew

Even so, who paid it?

You did its paid automaticity

Simone received failed renewal notice. Once a FAILED notification is sent the system will turn OFF that and will need to renew manually within 30 days. This happened to me last month.

I do understand and know how automatic payments work
AND
I would agree with you IF I had a credit card on file lol
A week ago, the payment was declined because I was undecided
I did not renew, so who did?

Yup
That's correct, Rowe

Never happened with a domain but lately it has with my phone bill. Hope it was a mistake for you,

So sorry about your phone bill :(
I do hope a reasonable explanation will be given

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