Posts
0
Questions
1
I need help. The posts on my website says protected and asks for a password to view.
Is this only affecting one post?
You may have set the visibility to protected, please refer to the documentation here
https://wordpress.org/support/article/using-password-protection/
Yes thanks that was my problem! All fixed. But now since I chose a new theme my images is not on my website. How to fix?
Go to websites, then site manager, click on refresh, then click on login.
Let me know if this works.
Try that first and if that doesn't work, restart your computer and check again. If it still doesn't work, than submit a trouble ticket to site support.
Go back to websites, then site manager, than at the bottom right hand corner of the page you'll see a button that says details. Click on that and scroll half way down the page until you see a button that says clear cache. Click on that. It will then say cache clear. Once you do that, go back to site manager and try logging in again.
See more comments
My post on website is protected?
I need help. The posts on my website says protected and asks for a password to view.
Glad you got the first problem sorted, Nelie! You're in good hands with Barbara for the other one!
Have a safe weekend!
Jeff
Is this only affecting one post?
You may have set the visibility to protected, please refer to the documentation here
https://wordpress.org/support/article/using-password-protection/
Yes thanks that was my problem! All fixed. But now since I chose a new theme my images is not on my website. How to fix?
Go to websites, then site manager, click on refresh, then click on login.
Let me know if this works.
Try that first and if that doesn't work, restart your computer and check again. If it still doesn't work, than submit a trouble ticket to site support.
Go back to websites, then site manager, than at the bottom right hand corner of the page you'll see a button that says details. Click on that and scroll half way down the page until you see a button that says clear cache. Click on that. It will then say cache clear. Once you do that, go back to site manager and try logging in again.
See more comments
Glad you got the first problem sorted, Nelie! You're in good hands with Barbara for the other one!
Have a safe weekend!
Jeff