About mseal
Rank 340021
58 followers Joined July 2013
Hi! I'm not really good at writing about myself and not quite sure what to say. I have found that obtaining a good 'job', a

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I have run into some serious money issues right now and I was wondering if the pending premium charge on my account could be cancelled for right now. I am hoping to pick up the

I requested information Apr 7 and no reply so cancelled Apr 9 thot my renewal was Apr 10, plse reverse the charge of Apr 9 and cancel my account; I hope to resume after sorting out some biz issues, thank you,
I think you have a gr8 program

Hi Bruce. You need to go into Account Settings and then Manage your Membership and cancel your account for the billings to stop. Usually you cannot get a refund, so you would need to contact Kyle about that, as he is the only one who can help you there. kyle@wealthyaffiliate.com.

I went there and cancelled Apr 9, and I notice ur billing me again May 9 - why?

Bruce, please send Kyle a PM and talk with him about figuring out your billing. Members don't have any way of figuring this out for you. Type his name into the help bar at the top and then click on his picture icon to be able to private message him.

Hi Michelle: I did that, ty - will wait for his reply; Bruce

Give him a few days, I know he gets a great many messages that he has to go through.

I have not had a reply and my cc was just charged again!!

Hi Bruce. I don't know why you are still being billed if you did as I told you. Be sure you went into Account Settings and then Manage your Membership. You must cancel your account for the billings to stop. Did you send Kyle another message about this?

yes, I just emailed him again, and I did as you said and cancelled in the system Apr 9/15

If you cancelled your account and it shows it is closed, then you absolutely should not be getting billed any further. I'm sorry this is not resolved. If I could do something to clear it up for you, I would. I just know that Kyle has to be the one to figure it out.

You said you emailed him just now? Surely he will respond. I truly have not heard of something like this going on and not getting taken care of right away.

its been 11 days since my last email!!

Have you tried a private message instead? I'm trying to help you out here, please don't be angry with me. I'd fix it if I could.

You may as well send Carson a message as well. Maybe between the two of them, you will get a response.

what is Carson's email?

not angry w u Michelle, ty for ur help, Bruce

You can either PM him (type his name into the help box at the top and his picture will come up) or email him at carson@wealthyaffiliate.com.

You're welcome. Hope you hear something ASAP.

If you happen to still be here, Carson is in live chat right now and you could catch him.

Due to a very serious family matter, I will be canceling my membership. It is my hope that I will return before the year is out. Thank you for your support Kyle. Keep doing great work.

I cancelled this account more than a month ago, and yesterday you took a payment from my bank.Are you that hard up for money? jojn gorman74@gmail.com

Did you go to your account settings and cancel there

John, you need to contact Kyle over this issue. Type his name into the search bar and then click on his picture to send him a private message. He's the one you need to get in touch with over payment problems.

I received an email stating that my payment wasn't processed for whatever reason. How can I find out what payment system I'm using?

PayPal check your account and call them for the reason why.

During the payment process the WA gives you 2 options 1) pay using your credit card or 2) pay using paypal.

If you have a paypal account and you have a credit card registered with Paypal you can go into your paypal account and see if the transaction was processed.

If you used your credit card - then you would need to contact your credit card company

please cancel my payments right away. Please respond letting me know you have done so thanks..

Go to your account settings and you can delete your account there it is very easy to do.

cancel my account and let me no by email. James Scott

Go to your account settings and delete your account there

The BBB givesWA an F!!!! Run!!!!!!

I have some serious financial problems now . Can I get a refund? I sent an sent an email weeks ago & never heard back !!!!! I was billed today , May 2$4995

Hey there,just ready to go premium and came across this.....im curious if you get a response.

nobody responds to billing
put a freeze on that $47.00 charge i did not aprove

what is this $47.00 charge for 3/7/2014?

See more comments

Billing help

Billing help

asked in
WA Affiliate Program
Updated

I have run into some serious money issues right now and I was wondering if the pending premium charge on my account could be cancelled for right now. I am hoping to pick up the

I requested information Apr 7 and no reply so cancelled Apr 9 thot my renewal was Apr 10, plse reverse the charge of Apr 9 and cancel my account; I hope to resume after sorting out some biz issues, thank you,
I think you have a gr8 program

Hi Bruce. You need to go into Account Settings and then Manage your Membership and cancel your account for the billings to stop. Usually you cannot get a refund, so you would need to contact Kyle about that, as he is the only one who can help you there. kyle@wealthyaffiliate.com.

I went there and cancelled Apr 9, and I notice ur billing me again May 9 - why?

Bruce, please send Kyle a PM and talk with him about figuring out your billing. Members don't have any way of figuring this out for you. Type his name into the help bar at the top and then click on his picture icon to be able to private message him.

Hi Michelle: I did that, ty - will wait for his reply; Bruce

Give him a few days, I know he gets a great many messages that he has to go through.

I have not had a reply and my cc was just charged again!!

Hi Bruce. I don't know why you are still being billed if you did as I told you. Be sure you went into Account Settings and then Manage your Membership. You must cancel your account for the billings to stop. Did you send Kyle another message about this?

yes, I just emailed him again, and I did as you said and cancelled in the system Apr 9/15

If you cancelled your account and it shows it is closed, then you absolutely should not be getting billed any further. I'm sorry this is not resolved. If I could do something to clear it up for you, I would. I just know that Kyle has to be the one to figure it out.

You said you emailed him just now? Surely he will respond. I truly have not heard of something like this going on and not getting taken care of right away.

its been 11 days since my last email!!

Have you tried a private message instead? I'm trying to help you out here, please don't be angry with me. I'd fix it if I could.

You may as well send Carson a message as well. Maybe between the two of them, you will get a response.

what is Carson's email?

not angry w u Michelle, ty for ur help, Bruce

You can either PM him (type his name into the help box at the top and his picture will come up) or email him at carson@wealthyaffiliate.com.

You're welcome. Hope you hear something ASAP.

If you happen to still be here, Carson is in live chat right now and you could catch him.

Due to a very serious family matter, I will be canceling my membership. It is my hope that I will return before the year is out. Thank you for your support Kyle. Keep doing great work.

I cancelled this account more than a month ago, and yesterday you took a payment from my bank.Are you that hard up for money? jojn gorman74@gmail.com

Did you go to your account settings and cancel there

John, you need to contact Kyle over this issue. Type his name into the search bar and then click on his picture to send him a private message. He's the one you need to get in touch with over payment problems.

I received an email stating that my payment wasn't processed for whatever reason. How can I find out what payment system I'm using?

PayPal check your account and call them for the reason why.

During the payment process the WA gives you 2 options 1) pay using your credit card or 2) pay using paypal.

If you have a paypal account and you have a credit card registered with Paypal you can go into your paypal account and see if the transaction was processed.

If you used your credit card - then you would need to contact your credit card company

please cancel my payments right away. Please respond letting me know you have done so thanks..

Go to your account settings and you can delete your account there it is very easy to do.

cancel my account and let me no by email. James Scott

Go to your account settings and delete your account there

The BBB givesWA an F!!!! Run!!!!!!

I have some serious financial problems now . Can I get a refund? I sent an sent an email weeks ago & never heard back !!!!! I was billed today , May 2$4995

Hey there,just ready to go premium and came across this.....im curious if you get a response.

nobody responds to billing
put a freeze on that $47.00 charge i did not aprove

what is this $47.00 charge for 3/7/2014?

See more comments

Login
Create Your Free Wealthy Affiliate Account Today!
icon
4-Steps to Success Class
icon
One Profit Ready Website
icon
Market Research & Analysis Tools
icon
Millionaire Mentorship
icon
Core “Business Start Up” Training