About MichelleE16
Rank 46601
58 followers Joined October 2017
Hello everyone! I'm Michelle, I love animals, I have a cat and 2 holland lop rabbits. I enjoy reading, baking, gaming, and hopefully one day,

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The Wealthy Affiliate Platform
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Hello, I don't think this is the right spot to ask, but I completely forgot to cancel my subscription, and I was just charged, is there any way I can get a refund? I absolutely

Hi

Ii would write to

Billing Inquiries
https://wealthyaffiliate.com/contact

However refunds are usually not refundable to WA's terms and conditions.

You can explain your circumstances.

You can go here

https://my.wealthyaffiliate.com/account/subscription

And cancel billing.

For any websites hosted here, you need arrange alternative hosting for your website before your subscription ceases as you would be locked out the platform, site support back ups are only available for 60 days.

You can never revert back to being a starter.

I also suggest you backup your sites, you can use the AIO WP Migration or Updraft plugins. UpdraftPlus is a premium and highly recommended
.
Also domain names must have passed the grace period of 60 days.

WA prorates their billing. I think they are one of the most trustworthy platforms out here, you shouldn't have any trouble getting a prompt refund! Best wishes to you! :)

Hi - actually, the terms and conditions clearly state that there are no refunds. Only Kyle can authorise this, and only under exceptional circumstances.

The quickest way to get a response is to use the following link.
https://www.wealthyaffiliate.com/contact

Category: billing.

Explain your situation.

For all billing questions, you can send a private message to Kyle via his profile or by email: kyle@wealthyaffiliate.com.

See more comments

Can I get a refund on my subscription?

Can I get a refund on my subscription?

asked in
The Wealthy Affiliate Platform
Updated

Hello, I don't think this is the right spot to ask, but I completely forgot to cancel my subscription, and I was just charged, is there any way I can get a refund? I absolutely

Hi

Ii would write to

Billing Inquiries
https://wealthyaffiliate.com/contact

However refunds are usually not refundable to WA's terms and conditions.

You can explain your circumstances.

You can go here

https://my.wealthyaffiliate.com/account/subscription

And cancel billing.

For any websites hosted here, you need arrange alternative hosting for your website before your subscription ceases as you would be locked out the platform, site support back ups are only available for 60 days.

You can never revert back to being a starter.

I also suggest you backup your sites, you can use the AIO WP Migration or Updraft plugins. UpdraftPlus is a premium and highly recommended
.
Also domain names must have passed the grace period of 60 days.

WA prorates their billing. I think they are one of the most trustworthy platforms out here, you shouldn't have any trouble getting a prompt refund! Best wishes to you! :)

Hi - actually, the terms and conditions clearly state that there are no refunds. Only Kyle can authorise this, and only under exceptional circumstances.

The quickest way to get a response is to use the following link.
https://www.wealthyaffiliate.com/contact

Category: billing.

Explain your situation.

For all billing questions, you can send a private message to Kyle via his profile or by email: kyle@wealthyaffiliate.com.

See more comments

Login
Create Your Free Wealthy Affiliate Account Today!
icon
4-Steps to Success Class
icon
One Profit Ready Website
icon
Market Research & Analysis Tools
icon
Millionaire Mentorship
icon
Core “Business Start Up” Training