there are very rare occasions that refunds are given - but if they have made a mistake then they will refund you.
get in touch with Kyle to put your case if it is their fault.
Hope you get it sorted.
phil

To cancel: Cancel Wealthy Affiliate Membership and Stop Billing If you have a legit reason, try contacting Kyle or Carson or site support (left sidebar > Help Centre > Premium Coaches).

I'm sorry but I'm not sure if you can get a refund. If you want to cancel you can go to your profile picture in the upper-left here, click on it and then on Account Settings. Click on Membership and finally on Cancel my Account & Stop Billing.

As for a refund you'd have to reach out to site support to see if you can even get one. You can reach Site Support via the Help Center on the left here.