asked in
The Wealthy Affiliate Platform
Updated

Who can I call to correct this issue. I have received a message several times that my payment for November fell through but I show it was paid and so does your records. As a re

Hi

You may reach out to Billing

https://www.wealthyaffiliate.com/contact

And explain your circumstances.

Or you may leave Kyle a message on their profile space for faster resolution.

https://my.wealthyaffiliate.com/kyle

Hope you get it sorted.

We do hope your issue has been corrected.
The fastest way we know is what Phil has suggested.

https://www.wealthyaffiliate.com/contact
This is best because you can choose the category of "billing" and it doesn't go to the WA community at large.

you might want to try
wealthyaffiliate.com/contact
and choose billing
or email kyle directly at
kyle@wealthyaffiliate.com
as this has come through to the community Marcia...
good luck getting it sorted
phil

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Kyle who can I call to correct this issue? I have received a message several times that my parent fo

Kyle who can I call to correct this issue? I have received a message several times that my parent fo

asked in
The Wealthy Affiliate Platform
Updated

Who can I call to correct this issue. I have received a message several times that my payment for November fell through but I show it was paid and so does your records. As a re

Hi

You may reach out to Billing

https://www.wealthyaffiliate.com/contact

And explain your circumstances.

Or you may leave Kyle a message on their profile space for faster resolution.

https://my.wealthyaffiliate.com/kyle

Hope you get it sorted.

We do hope your issue has been corrected.
The fastest way we know is what Phil has suggested.

https://www.wealthyaffiliate.com/contact
This is best because you can choose the category of "billing" and it doesn't go to the WA community at large.

you might want to try
wealthyaffiliate.com/contact
and choose billing
or email kyle directly at
kyle@wealthyaffiliate.com
as this has come through to the community Marcia...
good luck getting it sorted
phil

See more comments

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asked in
Getting Started
Updated

I want to move a Go Daddy domain name to WA and the process requires a transfer verification code. Where do I get that?

if the domain name is less than 60 days old then you won't be able to transfer the registration of it. In that case, you would need to point the DNS to WA. Use the gray search box at the top of this page for more information.

It depends on who you're transferring from. Here at WA you'd go to Websites>Site Domains and then click on Settings next to the domain you want to move away from here. Select Transfer Domain from the drop down menu and you'll be presented with an option to disable the transfer lock and a button to e-mail you the EPP code.

It will be different for another hosting company but there should be a mechanism for obtaining the information.

I get did a Google search for Get EPP code from GoDaddy and this is what I got back:

https://www.namecheap.com/support/knowledgebase/article.aspx/876/83/how-to-transfer-a-domain-from-godaddy

Where do I get a transfer verification code to move dn?

Where do I get a transfer verification code to move dn?

asked in
Getting Started
Updated

I want to move a Go Daddy domain name to WA and the process requires a transfer verification code. Where do I get that?

if the domain name is less than 60 days old then you won't be able to transfer the registration of it. In that case, you would need to point the DNS to WA. Use the gray search box at the top of this page for more information.

It depends on who you're transferring from. Here at WA you'd go to Websites>Site Domains and then click on Settings next to the domain you want to move away from here. Select Transfer Domain from the drop down menu and you'll be presented with an option to disable the transfer lock and a button to e-mail you the EPP code.

It will be different for another hosting company but there should be a mechanism for obtaining the information.

I get did a Google search for Get EPP code from GoDaddy and this is what I got back:

https://www.namecheap.com/support/knowledgebase/article.aspx/876/83/how-to-transfer-a-domain-from-godaddy

asked in
Getting Started
Updated

I want to change the credit card that is used to pay my monthly Premium Membership. How can I do that?

Hi Marcia

Check out the screenshot (Account -> Account Settings)

Where do I find Subscription Settings?

As Glen said, you need to click your account image, then Account Settings

Click on your picture and go to account settings. Then in account settings there is the ability to change your payment details.

- Glen B

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Changing my credit card for premium payments?

Changing my credit card for premium payments?

asked in
Getting Started
Updated

I want to change the credit card that is used to pay my monthly Premium Membership. How can I do that?

Hi Marcia

Check out the screenshot (Account -> Account Settings)

Where do I find Subscription Settings?

As Glen said, you need to click your account image, then Account Settings

Click on your picture and go to account settings. Then in account settings there is the ability to change your payment details.

- Glen B

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asked in
Everything Wordpress
Updated

I just added a second website & want to use an email other than the one associated with the first one, which is the same as my WA email address. If I change the website for

Thank you. It made sense that I would be able to do this, but I just wanted to be sure.

No probs and happy to help if and when I can.
Enjoy your weekend.
Robert

You can change it and no it will not affect your other one simply because they are two separate sites.
Robert

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Changing my email address in website?

Changing my email address in website?

asked in
Everything Wordpress
Updated

I just added a second website & want to use an email other than the one associated with the first one, which is the same as my WA email address. If I change the website for

Thank you. It made sense that I would be able to do this, but I just wanted to be sure.

No probs and happy to help if and when I can.
Enjoy your weekend.
Robert

You can change it and no it will not affect your other one simply because they are two separate sites.
Robert

See more comments

Login
Create Your Free Wealthy Affiliate Account Today!
icon
4-Steps to Success Class
icon
One Profit Ready Website
icon
Market Research & Analysis Tools
icon
Millionaire Mentorship
icon
Core “Business Start Up” Training