Not happy!

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33
2.7K followers

Just had 2 comments from the same person under different names.

When I click on the avatar of each they were the same name for the same gravatar email address. Is that even allowed?

What do I do?

Does it still count as a legitimate comment?

Is this person conning the system?

Why would you have 2 accounts?

Aaaaarghhhh! Help!!

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Recent Comments

35

This may have been a glitch in the system...I know that once I had a comment go to the wrong website. The comment was for a product review, but the comment was actually credited to a travel website post.

I tried to delete the comment as it was referencing something entirely different and I had already made a comment on the travel post. The system would not allow me to delete the mistaken comment.

What I ended up doing was to rewrite the comment that reflected a review and wordsmithed it to indicate that I just HAD to come back to the post and make a second comment (the entire comment was changed) and that was accepted.

So the receiver ended up with two comments from me not through any fault on my side. Each was different. As to the gravatar that the person used, it could well be that they switched up to another one and your post came up again, so they commented again.

You can add more than one gravatar and you can switch up if you have more than one it appears. Attached are two screenshots to show you what I mean...You see this in the settings tab in the comment feature area...

I only use one here so I cannot switch but it sure looks like the person making comments can. When might that be appropriate? Not sure, but for me, it is not. I do not mind having my name and personal brand out there...

I may end up creating a second gravatar for the company as the CEO or similar though, or create one that highlights the branding for our products or services, so I could see where someone will have more than one.

This is a good question for Kyle and Carson, perhaps some tweaking has to be done in the system. It does not necessarily mean that the person making two comments was trying to get over on the system for the reasons I mention...

Cheers!
Dave : )

Two different pics but the same gravatar email it looked like and both going back to the same WA account that seems to have started on 4th Nov.

In any case, this is something that Carson & Kyle can sort out...No system is perfect, but overall it is pretty good. I am sure that the two can get this straight...The error likely is not with the commenter...

Cheers!
Dave : )

I am sure something will get sorted out.
This is an excellent site, I love it here. Glitches do happen as do odd bods. It will be fine.

Can never understand why people do this.
Especially when we know what they do.

Linda, remember we are here to build OUR OWN ONLINE BUSINESSES.

If you feel they are trying to trip you up. Then go hell for leather girl. As google will also see what they do. We are not fools here! We are hard working people.

Well done for speaking out about this. This is part of why W.A. is so brilliant as it wheedles out all the nonchalance :) Contacting Kyle is the best step forwards as I know you have already . :)


Debs :)

Thank you Debs. It's a shame when someone comes here just to behave like that. They are taking the wrong approach and won't get anywhere.

Hi Linda,
That didn't sound right. But the action you have taken to report it to Kyle seemed to be the best thing to do.
I'll like to hear Kyle's response. I did not know any person could do that.
Initially, I was thinking the person was not sure he sent the first one and therefore decided to repeat. But using different accounts?? That was the kicker.
Cal.

Thank you Cal. Not sure how you would even do that, pretend to be 2 people that come from the same gravatar account and the same WA account.

Hi Linda, sorry to hear about this. No, this person is not permitted to make a comment to your post with different avatar's. Especially if it is too similar or you think it is a duplicate. The person is trying to circumvent the system just to gain rankings.

I personally would report this to Kyle, as he is pretty good when it comes to people trying to mess up the WA platform.

Michael

I have contacted Kyle now, thank you Michael. I wouldn't have realised if it didn't click on the avatars looking for a name to personalise the reply.

That is definitely not happiness. The only thing I could suggest to do is to get a hold of support or Kyle. Good luck! Let us know how it turns out.


Christine

I have contacted Kyle now, thank you Christine.

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