About site feedback?

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2.7K followers
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So have had 3 site Feedback comments recently, all very generic.

But what to do?

I don't want to report it as spam, I am sure they mean well and marking it spam seems too harsh. Why isn't there a REFUSE button or something of the sort for site feedback.

If I make no response does that mean a refusal?

Will I still be able to get proper critiques on my site or does that mean that 3 are wasted?

I put various questions into the questions box but it seems to be all about how to GIVE site feedback properly, nothing on how to refuse it.

Does anybody know please?

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Recent Comments

50

I don’t know what to say Linda . Except that we are not all experts on reviewing. We are all required to do certain things with in the training even if we don’t have the knowledge. We still have to try if we want to move forward on the training. I had to review a website and had no clue what to look for. So you write about what you see. Maybe the person who wrote those comments was in the same situation as I was and meant no harm. Criticism is some time a good thing. I hope you get a good answer and a solution to your dilemma.

We are all new at some point but there are guidelines on what to look for.
Mostly you are looking at the overall look. How its set out. Is it easy to navigate. Are there menus to show whats there. Do the colours used look good. Are there pictures on posts. That sort of thing.

I am reluctant to mark them as spam, which is the only option available, because I don't want to put anyone off. On the other hand there are a few who copy and paste comments just for the credits which is wrong.
I asked the question because I thought someone who had been here longer might have a better answer.
Thank you for commenting.

I am sorry I couldn’t help you Linda!

That's fine, thank you Carmen. I didn't really expect anything to come of it but just hoped anyway, as you do.

There are guidelines & procedures to follow and what is expected in site comments. I would think that they wouldn’t be accepted by WA if it wasn’t up to their standard and with that it shouldn’t have been sent to you. From what I read the instructions were very explicit that they did not want any puff pieces because that doesn’t serve the giver or taker.

All is fine and good, Ed, if the reviewer actually "reads the instructions", "understands the process", and "follows through" correctly.

But, most of the time, folks - especially the newbies - just breeze through everything - creating a bare minimum amount of feedback - mostly not so constructive.

It happening the same way these days in SiteComments - AGAIN.

Jim

Many don't read the instructions Edward, plus I doubt they have the time to monitor site comments and site feedback too. with everything else.

If it is thoughtful and useful then it is worth considering and responding to - otherwise, not worth wasting time with so forget about it and move on. That's my two cents worth anyway.

By the way - I did look at your site and read a couple of your posts. I like the information and the site personally - the only thing is your date format (just not what I'm used to) which took me a second thinking your dates were wrong until I realized you just have the month and day switched. Again, nothing wrong with that I suppose - just not what I am used to seeing.

I enjoyed reading your about page and how you got started too.

Best regards,

L.D. Sewell

Yes I shall move on thank you. Just hoping someone who has been here much longer, might know a way of refusing them.

Thank you very much. The date format is how we have it in the UK.
I find it confusing the other way too, always makes me look twice to re check the actual date.

Linda

SiteFeedback is supposed to be viewed as input from another set of eyes looking over your website and giving you their own feelings about what is good - or not so good - about your website.

Everyone sees a website differently. Some suggestions you may agree with and some suggestions may be out of bounds. A lot depends on how much of a "newbie" or an "old timer" the reviewer might be.

Just take everything with a grain of salt - and make your own decision on what changes to make. After all, your the one ultimately responsible for your success.

Now, SiteComments - that's a whole nuther ball of wax - with all the folks trying to get rich zipping recklessly through as many cheap comments as they can everyday.

Ah - but, I digress...

Jim

Yes it is and hopefully suggestions to change things that aren't right.
These ones were just a 3 line fluff. Love the site/colours/posts. Looks great.

Yes site comments, giving a shake of the head. Nuff said.
Thank you for your help Jim.

I submitted my sites for feedback and kept getting feedback from various people for weeks and months afterward. So, if you don't like one just ignore it and wait for more!

I wish there were more options to deal with bad feedback but at least you can get more for the price of one.

It might be a few weeks but eventually you will probably get more feedback unless you remove your request.

Thank you Jessica. I too wish there was at least a refuse button to stop them scamming the system.

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