asked in
The Wealthy Affiliate Platform
Updated

So I asked about a support email and url. Do I first need to go to gmail and get a support email like :support@ mydomain.com? Or do I just put one of my emails into the email

Hi Leesa, just create a new email here inside WA,

Have a look at the image, and follow the steps.

Access via websites in your side menu then the site manager then select email.

Thank you !!

I actually figured that one out now I am at trying to find my cpanel url? Would you happen to know where I can find that info?

LeesaJ

There is no cpanel with WA. Everything you need is under Websites and Site Manager.

Cheers,

Michael

I advise you to get or create a new email specially for WA. Because you will have all the subjects and matters pertaining to your online business exclusively in one place.

Thanks I truly do beleive YOU are RIGHT... I have 4 or 5 emails bc my other emails are overflowing with BS.

I did get the support email from WA, now I am trying to find my cpanel info..lol

Yes, that is why. In order to avoid spam make it exclusively for WA.

All the best Leesa. I'm glad I have helped you.

If you are asking how to create an email link to your support email address, you would just create a link as you would for your affiliate links, except it would look like:

mailto:youraddress@yourdomain.com

The email address used can be any valid email address. One you create here at WA or public email address like Gmail.

When the reader clicks it, it will open their email composer with your email address already populated.

Does that help?

Michael

Yes!!

Thank you!! its crazy how many road blocks I seen to run into that make me wanna scream!!

I do appreciate you taking the time to answer my questions.
I thank everyone here!!

LeesaJ

You're very welcome.

You can just send an email to the support desk from any email account ... be sure to tell them your user id and website name so they can track you down.
Alternatively just go to this link and complete the form ... https://my.wealthyaffiliate.com/websites/support

Thank You so much, Fortunately I did get that roadblock out of my way. Now I am trying to locate my cpanel info.?

LeesaJ

Cpanel is not available in the shared WA platform ... what is it you are looking for? In most cases Site Support can help if you need a tweak to settings.
Allan

When you go to Site Manager and select Email, you can create multiple Email addresses using your domain name. Support@yourdomain.com can be one. I did that too.

Cheers.

Edwin

Yes. Thank You!!1

Luckily that problem was solved now seeking my cpanel info.?
Thank you very much.

Leesaj

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Do i need to get a new email for support?

Do i need to get a new email for support?

asked in
The Wealthy Affiliate Platform
Updated

So I asked about a support email and url. Do I first need to go to gmail and get a support email like :support@ mydomain.com? Or do I just put one of my emails into the email

Hi Leesa, just create a new email here inside WA,

Have a look at the image, and follow the steps.

Access via websites in your side menu then the site manager then select email.

Thank you !!

I actually figured that one out now I am at trying to find my cpanel url? Would you happen to know where I can find that info?

LeesaJ

There is no cpanel with WA. Everything you need is under Websites and Site Manager.

Cheers,

Michael

I advise you to get or create a new email specially for WA. Because you will have all the subjects and matters pertaining to your online business exclusively in one place.

Thanks I truly do beleive YOU are RIGHT... I have 4 or 5 emails bc my other emails are overflowing with BS.

I did get the support email from WA, now I am trying to find my cpanel info..lol

Yes, that is why. In order to avoid spam make it exclusively for WA.

All the best Leesa. I'm glad I have helped you.

If you are asking how to create an email link to your support email address, you would just create a link as you would for your affiliate links, except it would look like:

mailto:youraddress@yourdomain.com

The email address used can be any valid email address. One you create here at WA or public email address like Gmail.

When the reader clicks it, it will open their email composer with your email address already populated.

Does that help?

Michael

Yes!!

Thank you!! its crazy how many road blocks I seen to run into that make me wanna scream!!

I do appreciate you taking the time to answer my questions.
I thank everyone here!!

LeesaJ

You're very welcome.

You can just send an email to the support desk from any email account ... be sure to tell them your user id and website name so they can track you down.
Alternatively just go to this link and complete the form ... https://my.wealthyaffiliate.com/websites/support

Thank You so much, Fortunately I did get that roadblock out of my way. Now I am trying to locate my cpanel info.?

LeesaJ

Cpanel is not available in the shared WA platform ... what is it you are looking for? In most cases Site Support can help if you need a tweak to settings.
Allan

When you go to Site Manager and select Email, you can create multiple Email addresses using your domain name. Support@yourdomain.com can be one. I did that too.

Cheers.

Edwin

Yes. Thank You!!1

Luckily that problem was solved now seeking my cpanel info.?
Thank you very much.

Leesaj

See more comments

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asked in
Website Development & Programming
Updated

Hi I am currently working on my website and also wanting to add products to my website and need my support email and url, but not sure what it is? Does anyone know what it is?

Hi Leesa,

If you want to have a specific support email address that is associated with your domain you can create one by going into Site Manager, then Site Email at the top. From there you can create your own custom email account for your domain like "Support@mydomain.com".

Note that if your domain is a SiteRubix domain, you cannot do this. You would need to create an email account using a free public service like gmail.

Hope that helps,

Michael

Thank You so much I truly appreciate your help.

So you have to get a whole new gmail or email that is stating supportmydomaincom?
I went to gmail and then thought I probably should ask before getting another email?

Is it a SiteRubix domain your website is on or your own purchased domain?

Yes Thank You I went to where you said to go and made my support emai, again thank you for your time.

LeesaJ

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What is my support emailurl for my website?

What is my support emailurl for my website?

asked in
Website Development & Programming
Updated

Hi I am currently working on my website and also wanting to add products to my website and need my support email and url, but not sure what it is? Does anyone know what it is?

Hi Leesa,

If you want to have a specific support email address that is associated with your domain you can create one by going into Site Manager, then Site Email at the top. From there you can create your own custom email account for your domain like "Support@mydomain.com".

Note that if your domain is a SiteRubix domain, you cannot do this. You would need to create an email account using a free public service like gmail.

Hope that helps,

Michael

Thank You so much I truly appreciate your help.

So you have to get a whole new gmail or email that is stating supportmydomaincom?
I went to gmail and then thought I probably should ask before getting another email?

Is it a SiteRubix domain your website is on or your own purchased domain?

Yes Thank You I went to where you said to go and made my support emai, again thank you for your time.

LeesaJ

See more comments

asked in
Keyword, Niche and Market Research
Updated

how to get back to picking my theme

I picked a theme problems with it. I changed themes and am glad I did. Take your time

Hi - in WordPress, go to Appearance and Themes. As a premium member, you get access to over 7000! If you can't see them all, click "add new".

Do not rush it. I spent over a month looking and glad I did. I found a perfect one and have had zero problems. It was a Catch Theme that I spent $54 to get.
The GeneratePress is what I would go with if I was you. It is free and many veterans here at WA are using it and recommend it. I am using it on my new juicing site that I started last week. Very easy to use and looks good with just a few images added already.
You can always change your theme, so concentrate on the training and don't rush the decision.

Making a living, making a difference.
Mark

Agree. Get the right theme, then you don’t have to worry about changing later. Good to have a theme that have some element of customization so you have some flexibility and not end up with too many plugins.

Hi !

Thank you for replying. I was picking a few and had probably chosen 10 to go back and decide. I didn't finish or complete my choice, and then the next day when I went back to decide, I had no idea how to get back to where I was and I did not see the themes button, so I was bewildered. ?? I tried several links, but none would take me back to where I was or even let me choose again. So I must admit, I did get frustrated and haven't went back and retried yet! I will though.!

Thank You Again,
I do appreciate your time,

LeesaJ

See more comments

Need to get back to picking my theme? cant find it

Need to get back to picking my theme? cant find it

asked in
Keyword, Niche and Market Research
Updated

how to get back to picking my theme

I picked a theme problems with it. I changed themes and am glad I did. Take your time

Hi - in WordPress, go to Appearance and Themes. As a premium member, you get access to over 7000! If you can't see them all, click "add new".

Do not rush it. I spent over a month looking and glad I did. I found a perfect one and have had zero problems. It was a Catch Theme that I spent $54 to get.
The GeneratePress is what I would go with if I was you. It is free and many veterans here at WA are using it and recommend it. I am using it on my new juicing site that I started last week. Very easy to use and looks good with just a few images added already.
You can always change your theme, so concentrate on the training and don't rush the decision.

Making a living, making a difference.
Mark

Agree. Get the right theme, then you don’t have to worry about changing later. Good to have a theme that have some element of customization so you have some flexibility and not end up with too many plugins.

Hi !

Thank you for replying. I was picking a few and had probably chosen 10 to go back and decide. I didn't finish or complete my choice, and then the next day when I went back to decide, I had no idea how to get back to where I was and I did not see the themes button, so I was bewildered. ?? I tried several links, but none would take me back to where I was or even let me choose again. So I must admit, I did get frustrated and haven't went back and retried yet! I will though.!

Thank You Again,
I do appreciate your time,

LeesaJ

See more comments

Login
Create Your Free Wealthy Affiliate Account Today!
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4-Steps to Success Class
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One Profit Ready Website
icon
Market Research & Analysis Tools
icon
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Core “Business Start Up” Training