Why Did My Payment to Wealthy Affiliate Fail?
Last Update: Jun 6, 2017
In the current state of the Internet and online payment processing, failed payments and payments not going through, do happen. This is not always your fault and within this post I want to show you how to correct any payment issues.
Some of you may notice that a header like this shows up within your profile....
This means that a payment to rebill your membership has failed and this can happen for many different reasons.
Reason #1: Your Credit Card Has Insufficient Funds or Has Expired
The most common reason is that you could have a credit card or payment method that either has insufficient funds or has expired. You can update your credit card details and make a payment for your failed billing here:
Update Your Credit Card Details Here
Reason #2: Your Credit Card Has Blocked Payments
This can happen on occasion, your credit card company may all of a sudden block online payments or international payments (we are located in Canada). This happens all the time and has happened to me several times over the past year alone as credit cards try to lock down against any chance of fraud online.
If your card has adequate funds, then you will want to contact your credit card company and let them know that you want to process the next payment from Wealthy Affiliate (and that it is international if you are not located in Canada).
If you have any issues with your payments and you continue to see these issues, please let us know and we can help you work with it. We attempt all payments 3 times (allow for 3 failed payments) before your membership is cut-off.
If this does happen, you will be able to resubscribe and reconnect your membership without issue, so no need to panic there as well.
Hope this helps you all out.
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