Hello, I was trying to change my Payment method (1st month payment)
and I cancelled my Paypal option and now the system is asking me to pay $33,
why is this happenning?<
About recurring payment - why system is asking me to pay now(?)
Hello, I was trying to change my Payment method (1st month payment)
and I cancelled my Paypal option and now the system is asking me to pay $33,
why is this happenning?<
I think you should contact site support directly. I don't think anyone in the community can figure out why the payment amount changed for you. Maybe something went wrong in script somewhere when you cancelled your paypal option, who knows. I'm certain they will offer the normal first month discount if you just ask.
Oh and did you try and refresh your browser, just in case it's a cache error?
Thanks Jukka, I was going for this (contact support).
I clicked Help Center and chose Site support. after that, I don't know how the system turned this into an open question..
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I think you should contact site support directly. I don't think anyone in the community can figure out why the payment amount changed for you. Maybe something went wrong in script somewhere when you cancelled your paypal option, who knows. I'm certain they will offer the normal first month discount if you just ask.
Oh and did you try and refresh your browser, just in case it's a cache error?
Thanks Jukka, I was going for this (contact support).
I clicked Help Center and chose Site support. after that, I don't know how the system turned this into an open question..