Oh No. I've got a distorted image of myself! Can you help?

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Okay, I hate looking in the mirror at the best of times, but this has got ridiculous!

Hopefully someone can help me sort this issue out.

I updated my theme from the free version to a pro version today (Poloray Pro by Inkthemes) and all of my photos have distorted.

Is this an easy fix?

Has anyone else experienced this type of thing before when changing themes? I'm surprised that the photos have done this given I'm simply upgrading from Poloray to Poloray Pro... but hopefully it's not too drastic.

This is a big SOS to my WA peeps - I really hope you can help!


Many thanks, Karen

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Recent Comments

23

Have you tried going back to Poloray Karen

Hi DrTad, yes I contacted them via their live chat option and they were absolutely fantastic. Sorted it out within an hour. I'll definitely be doing a positive review of their product. Cheers, Karen

Sorry to hear that Karen. Wish I had a better answer for you. Hope it gets resolved.

Hiya, yip now all sorted :) Poloray were fantastic!

No No that's how New Zealanders look
Ask any Aussie they will tell you
Geoff

mwahahahahaha - yep we're a strange bunch over here!

Hmmm glad you are on it. Hope it gets fixed soon.

Fingers crossed !

Hi Karen
I forgot to add that i really value your little updates and stories thst you share along the way. You always have great tips and motivational pieces to share. Have you done your 12 posts for this month? Good luck with your challenges and goals this month.

Hiya, thank you so much for your feedback, that's so kind of you. Yes I managed to do the 12000 word 12 article goal for feb/march, so now I'm plodding away at this months goals. It's been a bit slow going as I needed to make some fixes on my website which are finally resolved (including this little glitch which is now all sorted - hooray). Inkthemes were fantastic to deal with, I'm going to do a blog post about them, as their support is awesome. How are you going with the SWAG challenge? Are you enjoying it? Finding it a lot of work? I'd love to hear your thoughts, Cheers, Karen

Phew!! Glad you got that issue sorted. You put a lot of effort into your site so i am glad that it will continue to look top notch. Swag challenge. I am not officially in it. I have officially challenged myself though. If you don't challenge yourself you won't grow right? Anyway i have managed 7 blogs this week alone, so I am hopeful that i can continue this challenge in style. I have picked my boot camp site. No sales yet...but it's still early days right? Onwards and upwards. Cheers

Karen
go to settings and click media and check if the media settings are out of place.

I gave it a go and that didn't work. Have now put in a support ticket with InkThemes who created the theme template.

If you uploaded it, I cannot understand why you can't just re-upload the original?
Dave

I know right? But when I re-upload the original, it doesn't work. It's almost as though the photo is stretched across full width of the post... really weird. I'm getting the theme creator to sort it out.
Will let you know how that goes!

Thanks.

Hi Dave, the Theme creators were fantastic, they fixed the issue for me within an hour. No complaints on my part :)

That is so awesome. Cheers for letting us know. Now you can look normal. LOL

Hahaha, yip!

Yes, but it hasn't worked.

:(

aghhhh.... not good.

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