Contact 7

7
byKav
3.1K followers
Updated

I need help:

Contact form detail showing on PC but not on mobile.

I'm using Generatepress theme.

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Recent Comments

10

That is odd Kav. Have you tried rebooting the phone? I often find that solves things that I don’t understand. :-).
Richard

Tried that, didn't work.
Thanks for your reply.

Have you sokved this yet?
Richard

No not yet

OK Kav ... I did a google search and found that a number of people are having the same problem ... The folliwing excerpt might be a solution...

“ We had the same problem, and disabling the captcha got the mobile contact form working again.”

If you are using captcha then try disabling it. If that works I suggest raising it with the developer.

Or... there might be a conflict between the CF7 plugin and some other plugin. You could try disabling plugins one after the other to see if you can get it working.

Alternatively, try using a different form plugin such as WPForms (this is what I use, and it is more up to date than CF7).

Let me know how it goes.
Richard

Thanks so much.
I think the WP forms option might be the quicker option.
I will let you know how I get on.

WPForms worked straightaway.
Thanks

That's excellent!
Richard

I'm using Contact 7 on one of our pages and it seems to work fine on mobile, using it to produce a service menu for people that want to get work done on their boats. Go check it out our home page is romeosmarine.com just click on the "Spring Service Menu" button, we are using Generatepress theme for that page. I would presume that it would probably depend on how you have it configured. ... be safe stay healthy ... cheers .... hope it can help you ... Michel

Thanks for your reply.

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