About Kaffouinne
Joined November 2020
Kaffouinne's Accomplishments
2020
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Kyle Premium Plus
Just wanted to shoot you a quick message and see how things were going thus far Katherine? I am here to help if you ever need a hand with anything, just holler!

PS. Also, quick reminder. Today is the last day to get your first month discount/bonuses. No rush, no worries. Just a simple reminder here. :)
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kaffouinne Premium
I actually wanted to sign up to a premium account through another wealthy affiliate account I have with my partner. How can I cancel this one and subscribe with the other?

Thanks.
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kaffouinne Premium
Never mind, I will keep this one active
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Kyle Premium Plus
Glad to hear that, but ff you need to cancel you can do so through the following link:

https://my.wealthyaffiliate.com/home/my_profile

If you do decide to quit, please do understand that your hosting will be turned off immediately when your membership ends. If you want to retain your work, you will either have to resubscribe (which is very easy to do) or you will have to move it to another host while you are an active premium member.

Hope this clarifies for you and of course, I wish you nothing but the best in the future. I hope to see you again one day soon!
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kaffouinne Premium
We have created a new site and would like to install a wordpress theme we have downloaded from an external source. Can you explain how we can install it on our new site?
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Kyle Premium Plus
You can change your theme at any time within your WP-admin:

Appearance => Themes

There are over 4,100+ to choose from there and you will also be able to upload your own from there.

Simply do a search there (the search is pretty good) and you will be able to find a theme/look that you are seeking. You can also "Add" from there as well, and that is where you would upload your files.

I have created some training on how to do this that you should check out:
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kaffouinne Premium
Hi, when I added the theme and then clicked to install it gave me an error and said site cannot be reached. How do we correct this? There have a been a few bugs like this since I have come back, I hope you guys are working on fixes.
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Kyle Premium Plus
Where did you get the theme? What is the specific message on your website? Can you send a screenshot? Please provide specific details here so I can easily troubleshoot or so we can look into it. Thank you.
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kaffouinne Premium
The theme comes from Envato Elements.
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kaffouinne Premium
What can we do to fix this?
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Kyle Premium Plus
I suggest creating a hosting support ticket here:

https://my.wealthyaffiliate.com/websites/support

You can also find this within the Websites menu under the "SiteSupport"(to the left). This is where you should go if you ever have loading issues with your website, email issues, plugin/theme issues, or if you accidentally do something that adversely impacts your website.

This support is 24/7 and upon submitting your ticket we will look into it right away Katherine!
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Kyle Premium Plus
Hey Katherine, just wanted to pop back and see how you are doing. I noticed that you haven't quite set-up your account yet, just wanted to let you know there is a video on how to do this if there is any confusion. Setting up your account will lead to over 4 times the interaction and help here within the community as people feel like they can connect with you better (with an image and a description). It creates a natural sense of trust, so definitely something that you will want to consider doing.

Just wanted to make sure that all was good and if you do need a hand with anything, just let me know! I am real and I am here to help! :)
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Kyle Premium Plus
Hey Katherine and welcome to Wealthy Affiliate! I am Kyle, co-founder of Wealthy Affiliate and I am here to help you along the way. If you ever have any questions or need a hand with anything, do let me know.

As a new member here, you should check out the Online Entrepreneur Certification getting started course (Level 1). This is a task based course that will get you taking action on daily tasks that will lead to you building web assets. Here is the link that you will see within your main menu labeled "Get Started Here". HOW TO CLAIM YOUR BONUS
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If you join Premium within the first 7 days, here are some bonuses that I am going to be giving you:

(1) You are going to get a 59% discount on your first month Premium membership (only $19)
(2) You are going to get personal and private access to me! If you ever have a question or need help with your campaigns, I will be there.
(3) I am going to be giving you my "Diamond Traffic Bonus"

But only if you join in your first 7 days (this is what I call my "action takers" bonus).

Anyways Katherine, thought I would just introduce myself and if you have any questions going forward, let me know. :) Wonderful to have you as part of the community here at WA!

Your friend,

Kyle
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