Posts
2
Questions
4
John, contacted me because I am his sponsor and he is not able to respond to any or even send a response to support desk for help. His account has been banded to reply to anyo
My customer account has been blocked (banded) how does he get it unhanded?
John, contacted me because I am his sponsor and he is not able to respond to any or even send a response to support desk for help. His account has been banded to reply to anyo
I get this error message when I try to log into my website to set it up. Can someone fix the link. Thxs
I am able to get the log in screen but then it goes right back to the same screen and I can't get into the admin area.
OK if you want to get to admin try this way:
From within WA, go to Websites
Click Login next to your site and login as Admin or your user account if you have another.
You should be at your dashboard for your site.
Does this work?
I have done that but I getting the same problem. No matter if I do it manually or from WA site. However, I am able to see the website but I can't log-in to change it.
http://jasongerald.siterubix.com
Here is a video to show you what the issue is
https://s3.amazonaws.com/jasongerald/WA+Website+Issue.mp4
Very odd indeed. Have you tried resetting the password and also have you tried a different browser?
I have setup many WordPress websites before so I pretty experienced on what going on but I need a cPanel to be able go into the file manager and fix the loop issues.
Hmm...at this point I'd open a ticket with Site Support. They're pretty good about responding quickly.
Do you know when this will get fixed but I had plans to work on this all day long and I just lost 8 hrs.
See more comments
Can not access my website it been moved?
I get this error message when I try to log into my website to set it up. Can someone fix the link. Thxs
I am able to get the log in screen but then it goes right back to the same screen and I can't get into the admin area.
OK if you want to get to admin try this way:
From within WA, go to Websites
Click Login next to your site and login as Admin or your user account if you have another.
You should be at your dashboard for your site.
Does this work?
I have done that but I getting the same problem. No matter if I do it manually or from WA site. However, I am able to see the website but I can't log-in to change it.
http://jasongerald.siterubix.com
Here is a video to show you what the issue is
https://s3.amazonaws.com/jasongerald/WA+Website+Issue.mp4
Very odd indeed. Have you tried resetting the password and also have you tried a different browser?
I have setup many WordPress websites before so I pretty experienced on what going on but I need a cPanel to be able go into the file manager and fix the loop issues.
Hmm...at this point I'd open a ticket with Site Support. They're pretty good about responding quickly.
Do you know when this will get fixed but I had plans to work on this all day long and I just lost 8 hrs.
See more comments
What is the difference between WA Website v3.0 top and WA web3.0 buttom? I don't understand this.
Hey Jason,
Including screen prints with your questions may would definitely help me to understand your question better.
Here's how you can add to your question: Edit Your WA Published Question, Blog or Training
Trying to understand website v3.0 buttom stands for?
What is the difference between WA Website v3.0 top and WA web3.0 buttom? I don't understand this.
Hey Jason,
Including screen prints with your questions may would definitely help me to understand your question better.
Here's how you can add to your question: Edit Your WA Published Question, Blog or Training
.