About jesteves4589
Rank 19376
79 followers Joined December 2020
Hello! My name is Jenna and I am from Tacoma, WA. I am a wife ud83dudc70 to my wonderful husband Franz and a new momud83eudd31. I

Posts

3

Questions

1

Login
Create Your Free Wealthy Affiliate Account Today!
icon
4-Steps to Success Class
icon
One Profit Ready Website
icon
Market Research & Analysis Tools
icon
Millionaire Mentorship
icon
Core “Business Start Up” Training
asked in
The Wealthy Affiliate Platform

Hello,
I had downgraded my membership to basic prior to my renewal period and now I see I was charged for premium again. I was not wanting to renew and am confused now on w

Hi - you are showing as premium, which is the lowest level of paid membership.

You can't go back to the free membership, so did you intend to leave the platform?

Oh, I didn't realize I couldn't go back to the free membership.

No, it's not possible.

So, you either continue as premium, or cancel your subscription, but then you would be locked out of the platform.

You may write to

BILLING INQUIRIES
https://wealthyaffiliate.com/contact

And explain your circumstances.

Also you are showing as premium.

See more comments

Why was I charged premium membership renewal after downgrading my account?

Why was I charged premium membership renewal after downgrading my account?

asked in
The Wealthy Affiliate Platform

Hello,
I had downgraded my membership to basic prior to my renewal period and now I see I was charged for premium again. I was not wanting to renew and am confused now on w

Hi - you are showing as premium, which is the lowest level of paid membership.

You can't go back to the free membership, so did you intend to leave the platform?

Oh, I didn't realize I couldn't go back to the free membership.

No, it's not possible.

So, you either continue as premium, or cancel your subscription, but then you would be locked out of the platform.

You may write to

BILLING INQUIRIES
https://wealthyaffiliate.com/contact

And explain your circumstances.

Also you are showing as premium.

See more comments

Login
Create Your Free Wealthy Affiliate Account Today!
icon
4-Steps to Success Class
icon
One Profit Ready Website
icon
Market Research & Analysis Tools
icon
Millionaire Mentorship
icon
Core “Business Start Up” Training