asked in
The Wealthy Affiliate Platform
Updated

I need to cancel premium for awhile as my working hours have been cut. If I cancel premium will I still be able to log into my sites with the free account?

Thanks

I was just released from hospital today due to seizures.. I am so scattered brained that I cant work on computers during my recovery, I will return once my health gets better,

I need to cancel premium

If you have your own domain website, you will have 30 days to either move it to other hosting or to make a full backup to use for restoring the site when you return.

You will not be able to downgrade to a free account. However, you can log in at any time to resume payment and reactivate your account.

Before trying to restore the site yourself from your backup, you can put in a support ticket to ask if WA hosting can restore your site. If they can, you're good to go. It depends how long you've been away.

I advise that you make a full backup to a USB drive and/or on your computer. If your site is removed from the database while you're away, then you will have your backup files to upload.

More information here: ~Jude

I don't think you can because I assume you are using WA hosting, but you can go with another hosting company and your sites should be fine, they are well designed by the way. Good luck to you!

You may have to contact support, the button says to cancel premium and stop your membership, but I can't see why you can't remain as a free member.

No, it is not possible to downgrade to free.

Thanks Jude :-)

Hi John,

Can you direct me to the support ticket location?

I want to cancel my premium membership before I get billed but cannot find where to do that. I would like to remain a free member (for more than 30 days) but need to see that can be done, in writing, from support services.

You can contact support here: https://my.wealthyaffiliate.com/websites/support

Jan,

As per John's link, you can ask support to help you. Just in case you need to do this yourself, it is very easy:

Go to Account Settings in the left menu.
Scroll down to Subscriptions.
Click on the manage link on the right.

You will see a red Stop Billing button, click on that. Follow that process.

Also read my reply below 4 months ago.

~Jude

Thanks - I found it just after I posted to you but in account settings. Thanks again.

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I need to cancel premium and revert to the free account?

I need to cancel premium and revert to the free account?

asked in
The Wealthy Affiliate Platform
Updated

I need to cancel premium for awhile as my working hours have been cut. If I cancel premium will I still be able to log into my sites with the free account?

Thanks

I was just released from hospital today due to seizures.. I am so scattered brained that I cant work on computers during my recovery, I will return once my health gets better,

I need to cancel premium

If you have your own domain website, you will have 30 days to either move it to other hosting or to make a full backup to use for restoring the site when you return.

You will not be able to downgrade to a free account. However, you can log in at any time to resume payment and reactivate your account.

Before trying to restore the site yourself from your backup, you can put in a support ticket to ask if WA hosting can restore your site. If they can, you're good to go. It depends how long you've been away.

I advise that you make a full backup to a USB drive and/or on your computer. If your site is removed from the database while you're away, then you will have your backup files to upload.

More information here: ~Jude

I don't think you can because I assume you are using WA hosting, but you can go with another hosting company and your sites should be fine, they are well designed by the way. Good luck to you!

You may have to contact support, the button says to cancel premium and stop your membership, but I can't see why you can't remain as a free member.

No, it is not possible to downgrade to free.

Thanks Jude :-)

Hi John,

Can you direct me to the support ticket location?

I want to cancel my premium membership before I get billed but cannot find where to do that. I would like to remain a free member (for more than 30 days) but need to see that can be done, in writing, from support services.

You can contact support here: https://my.wealthyaffiliate.com/websites/support

Jan,

As per John's link, you can ask support to help you. Just in case you need to do this yourself, it is very easy:

Go to Account Settings in the left menu.
Scroll down to Subscriptions.
Click on the manage link on the right.

You will see a red Stop Billing button, click on that. Follow that process.

Also read my reply below 4 months ago.

~Jude

Thanks - I found it just after I posted to you but in account settings. Thanks again.

See more comments

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asked in
Everything Wordpress
Updated

Hi, I want to make sure that google can crawl my websites. How do you edit the roxbot.txt file in the SEO plugin under the performance menu to enable google to crawl?

Actually you have nothing to do, this is all done when you have All in One installed.

To speed up the process you can go to Webmaster (Search Console), Crawl, Fetch as Google.

Thank you.

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Editing the robot.txt file to enable google to crawl ?

Editing the robot.txt file to enable google to crawl ?

asked in
Everything Wordpress
Updated

Hi, I want to make sure that google can crawl my websites. How do you edit the roxbot.txt file in the SEO plugin under the performance menu to enable google to crawl?

Actually you have nothing to do, this is all done when you have All in One installed.

To speed up the process you can go to Webmaster (Search Console), Crawl, Fetch as Google.

Thank you.

See more comments

asked in
Everything Wordpress
Updated

Is there a menu in wordpress that allows you to select which countries see your site. Somewhere along the line I have done this but cannot remember whether it was in an affili

Hi Janh64,

This can not be done in wordpress you may have done this in google webmaster tools. Go to your google webmaster tools click on search traffic and then click International Targeting and you should see what your looking for.
cheers









Thanks, I know I did this somewhere but having a senile moment! lol

No worries glad I could help.

Hello,

Was it not in Google Adwords that you selected the countries which could or could not display your advert?

In Wordpress it is not possible also not with a plugin or what so ever...

Grtz,
Bert

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Choosing what countries see your site?

Choosing what countries see your site?

asked in
Everything Wordpress
Updated

Is there a menu in wordpress that allows you to select which countries see your site. Somewhere along the line I have done this but cannot remember whether it was in an affili

Hi Janh64,

This can not be done in wordpress you may have done this in google webmaster tools. Go to your google webmaster tools click on search traffic and then click International Targeting and you should see what your looking for.
cheers









Thanks, I know I did this somewhere but having a senile moment! lol

No worries glad I could help.

Hello,

Was it not in Google Adwords that you selected the countries which could or could not display your advert?

In Wordpress it is not possible also not with a plugin or what so ever...

Grtz,
Bert

See more comments

asked in
Everything Wordpress
Updated

Why does the Pin It button disappear when I try to click on it. It will work sometimes but not all the time and it is not showing up on mobile device at all?

Hello,

I think this is all normal behavior...
It is normal that the pintrest button does not appear on mobile, cause you probably did not install a pintrest extension for mobile (don't know if it exists) and the pintrest icon does disappear very quickly, you are correct, but that's also default behavior...
Maybe you can set this a little longer in the extension settings of pintrest. But I cannot check this now

Thank you.

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The pin it button disappears when I try to click on it?

The pin it button disappears when I try to click on it?

asked in
Everything Wordpress
Updated

Why does the Pin It button disappear when I try to click on it. It will work sometimes but not all the time and it is not showing up on mobile device at all?

Hello,

I think this is all normal behavior...
It is normal that the pintrest button does not appear on mobile, cause you probably did not install a pintrest extension for mobile (don't know if it exists) and the pintrest icon does disappear very quickly, you are correct, but that's also default behavior...
Maybe you can set this a little longer in the extension settings of pintrest. But I cannot check this now

Thank you.

See more comments

asked in
Everything Wordpress
Updated

Can anyone suggest a plugin that does not cause problems with my site loading very slowly or not loading at all? All the plugins I have are the ones that were initiated when j

I heard that too many plug-ins slow your site from loading fast...so I am going to stick with only 5 they recommend.

Have you tried this one: ~Jude

Can anyone suggest a social media plugin?

Can anyone suggest a social media plugin?

asked in
Everything Wordpress
Updated

Can anyone suggest a plugin that does not cause problems with my site loading very slowly or not loading at all? All the plugins I have are the ones that were initiated when j

I heard that too many plug-ins slow your site from loading fast...so I am going to stick with only 5 they recommend.

Have you tried this one: ~Jude

Login
Create Your Free Wealthy Affiliate Account Today!
icon
4-Steps to Success Class
icon
One Profit Ready Website
icon
Market Research & Analysis Tools
icon
Millionaire Mentorship
icon
Core “Business Start Up” Training