asked in
Getting Started
Updated

I wanted to watch last weeks video from Jay's training but it doesn't display Jay's video? Instead it send me to a page called https://wistia.com/support/troubleshooting/embed-

Hey Hendrik,

The links worked fine for me.

Here's the video you wanted to watch: Not sure why you got the results you did either... but then, I would have needed to have been watching over your shoulder for what you did to get where you got. :-)

Hope this helps you.

Can't watch any training videos?

Can't watch any training videos?

asked in
Getting Started
Updated

I wanted to watch last weeks video from Jay's training but it doesn't display Jay's video? Instead it send me to a page called https://wistia.com/support/troubleshooting/embed-

Hey Hendrik,

The links worked fine for me.

Here's the video you wanted to watch: Not sure why you got the results you did either... but then, I would have needed to have been watching over your shoulder for what you did to get where you got. :-)

Hope this helps you.

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asked in
Everything Wordpress
Updated

In the siterubix tab my website says no wordpress site installed but it opens just fine?!?

Please fetch a ticket with support at... https://my.wealthyaffiliate.com/websites/support

Hmmm now my wordpress site isn't there anymore?

Hmmm now my wordpress site isn't there anymore?

asked in
Everything Wordpress
Updated

In the siterubix tab my website says no wordpress site installed but it opens just fine?!?

Please fetch a ticket with support at... https://my.wealthyaffiliate.com/websites/support

asked in
Authoring & Writing Content
Updated

I cant't publish a post since I don't see the admin button the bar seems to be stuck or something. I have written a post and wanted to publish it and as soon as it comes to sel

Yes, the site support system is available and ready to fix the problem. I haven't had that issue yet.

having the same prob, sent a ticket to support about 45 mins ago still no fix, but hopefully they are working on it

I have the same issue. It is a relief to see that you have it as well. Site Support is on it for me. Have your reported it to them?

Hey, file a ticket to site support, they can fix it in a minute. Many WA members have the same problem too.

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I can't publish my site?

I can't publish my site?

asked in
Authoring & Writing Content
Updated

I cant't publish a post since I don't see the admin button the bar seems to be stuck or something. I have written a post and wanted to publish it and as soon as it comes to sel

Yes, the site support system is available and ready to fix the problem. I haven't had that issue yet.

having the same prob, sent a ticket to support about 45 mins ago still no fix, but hopefully they are working on it

I have the same issue. It is a relief to see that you have it as well. Site Support is on it for me. Have your reported it to them?

Hey, file a ticket to site support, they can fix it in a minute. Many WA members have the same problem too.

See more comments

asked in
Everything Wordpress
Updated

So i bought a theme thegem and installed it in my WA on my website www.whenlovehitsthefan.com but then I get an error for the plugins to be installed. the error is can't connec

They shouldn't have to log into your "site manager" here in WA. They CAN log into your website though. You can create a second login just for them (that you can delete later): https://my.wealthyaffiliate.com/websites

To have them log in, try this page: https://whenlovehitsthefan.com/wp-login.php

Let us know if that works for you!

Regarding your plugins, WA blocks some plugins because they slow down your site, and the overall hosting. If the plugins make consistent "calls" to a network, it can be a resource drain. This may be the case since you said the error is that it can't connect to "thegem network".

If you give them the login they should still be able to log in regularly. They don't need access to your WA site to log into your site. All you need to give them is the login info. You can even create a temporary account for them to use to keep your site secure. That way, when they're done, you can delete it.

If you continue to have issues, contact support.

Hope this helps :)
Marlinda

Thanks for your answer but I tried to give them my name and password from the site manager but they can't log in . I don't understand where I can create a temporary account?
Ahh one of those days :)

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Purchased a theme and can't install plugins?

Purchased a theme and can't install plugins?

asked in
Everything Wordpress
Updated

So i bought a theme thegem and installed it in my WA on my website www.whenlovehitsthefan.com but then I get an error for the plugins to be installed. the error is can't connec

They shouldn't have to log into your "site manager" here in WA. They CAN log into your website though. You can create a second login just for them (that you can delete later): https://my.wealthyaffiliate.com/websites

To have them log in, try this page: https://whenlovehitsthefan.com/wp-login.php

Let us know if that works for you!

Regarding your plugins, WA blocks some plugins because they slow down your site, and the overall hosting. If the plugins make consistent "calls" to a network, it can be a resource drain. This may be the case since you said the error is that it can't connect to "thegem network".

If you give them the login they should still be able to log in regularly. They don't need access to your WA site to log into your site. All you need to give them is the login info. You can even create a temporary account for them to use to keep your site secure. That way, when they're done, you can delete it.

If you continue to have issues, contact support.

Hope this helps :)
Marlinda

Thanks for your answer but I tried to give them my name and password from the site manager but they can't log in . I don't understand where I can create a temporary account?
Ahh one of those days :)

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asked in
Getting Started
Updated

I remember that I think jay mentioned a name for a website where you can build site icons, does anyone know of a good one?

Site icon where to build it?

Site icon where to build it?

asked in
Getting Started
Updated

I remember that I think jay mentioned a name for a website where you can build site icons, does anyone know of a good one?

Login
Create Your Free Wealthy Affiliate Account Today!
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4-Steps to Success Class
icon
One Profit Ready Website
icon
Market Research & Analysis Tools
icon
Millionaire Mentorship
icon
Core “Business Start Up” Training